“Unit 16k Pros: Fastest management ever, we've had every little issue from a broken light bulb to a bad dishwasher resolved within literal hours, at most a day. Great staff too! We've lived here 5 years and would stay longer if we didn't need to move for space! Cons: Slightly older than other modern luxury buildings, but everything works and is nice enough”
— 42-12 28 STREET · Queens“Pros: Good amenities, responsive for repairs Cons: Can sometimes hear noise through walls”
— 42-12 28 STREET · Queens“Pros: doormen and cleaners are great and friendly, has a lot of amenities Cons: 10% rent increase every year, and loud noise from subway depending on which side you’re on Advice to landlord: na”
— 42-12 28 STREET · Queens“Pros: Very responsive maintenance team. Cons: You can hear the subway when the windows are open. You can smell food from the kitchen vent.”
— 42-12 28 STREET · Queens“Pros: Nice gym & view Cons: Very loud if facing the train and roads”
— 42-12 28 STREET · Queens“Pros: Clean, friendly staff, well maintained grounds and amenities. The gym and lobby are always very clean. Can't say enough about the front desk staff. Great people. For the price, it's a fantastic value. The queensboro plaza area is loud and busy. Cons: The apartments can get very hot in the summer - a feature of glass high-rises but it can be uncomfortable even with the AC on. The smart features like tablets on the walls are kind of useless and some of the tech in the building doesn’t always work as intended but its nice to have. It would be nice to not have to pay the amenity fee if you don't wish to use them.”
— 42-12 28 STREET · Queens“Pros: The front desk staff is very helpful Cons: There was mold in my unit. Management was extremely nasty when I brought this up to their attention, especially Stefan Huser and Mariam Arash.”
— 42-12 28 STREET · Queens“Pros: View, apartment , amenities, doormen Cons: I really liked the building. Nothing”
— 42-12 28 STREET · Queens“Pros: Very clean, very efficient management, very kind front desk, staff are extremely helpful Cons: The noise can be very bad especially at lower level due to close proximity to the subway tracks Advice to landlord: Please make sure elevator are operating smoothly and not too crowded”
— 42-12 28 STREET · Queens“Pros: The amenities are amazing! So much natural light with floor to ceiling windows. Large space for the price. Amazingly kind and helpful day to day staff Cons: Living under 30th floor means you lose the view (27th covers the view). Thin walls so not much noise cancellation or privacy. Management company is unresponsive. Hiking up the rent prices. Long wait lists”
— 42-12 28 STREET · Queens“Pros: Building is very nice, well kept, friendly staff. Views and layouts are great for most apartments. Cons: They are willing to give people huge incentives to move in but nothing to keep you in the building. Leasing staff and renewals are not helpful at all. Continues to charge for amenities during COVID including raising rates while cutting things like events and access to certain areas. Advice to landlord: Do more to keep people in the building. You don’t have a gap when the apartments are empty if you keep your tenants, so give them the same deal for new applicants.”
— 42-12 28 STREET · Queens“Pros: Clean, friendlt staff, professional operations Cons: Nothing, I love our building Advice to landlord: Please keep up the good work!”
— 42-12 28 STREET · Queens“Pros: Beautiful building, great staff, Cons: Management is very hard to work with Advice to landlord: Don’t treat your tenets like fast food customers”
— 42-12 28 STREET · Queens