All 6 tenant reviews.
39 EAST 21ST STREET PARTNERS LLC. · avg 2.8 ★★★★★ · New York City
“Pros: really amazing neighbors. location. Cons: Worst management I’ve ever dealt with in the city. Almost everyone I've talked to in the building has leaks. Some people have mentioned mushrooms and mold. Advice to landlord: RESPOND. to anything. There is no disaster that will get management to respond. They will drag everything out to a painful timeline and then do anything other than take responsibility.”
— 39 EAST 21 STREET · Brooklyn“Unit 6C Pros: Rooftop, great neighbors Cons: Management isn’t super responsive Advice to landlord: Provide better ways to contact super”
— 39 EAST 21 STREET · Brooklyn“Pros: Other tenants were nice and friendly. Cons: I think the title provides enough description of how horrible this building is, but allow me to elaborate. Some of my complaints have already been outlined in other reviews here, which should show you how management still continues to do nothing about the problems that have occurred in the building, and hopefully that will dissuade you from ever signing a lease here. The hallways and stairwells are the dirtiest places I have ever seen. Look closely and you will find cobwebs, dried up stains that have never been mopped, roaches and other bugs dead or alive, dust piles, occasionally some trash, and dirt. The pest problem is out of control. Roaches live in the walls and have infested the trash rooms. Rats are a huge problem in the neighborhood, and could be heard scurrying in the walls at night. It was not uncommon to find dead rats in front of the building or to trip over one as you walked home at night. There was a huge fly infestation last summer, and apartments and the lobby were swarmed with house flies. The solution we were given: fly ribbon traps. I had probably killed about 30 flies a night during this time. Heating was never consistent in the apartment and the heating unit in my apartment broke the week of a blizzard and extremely cold weather in NY. I had to pay out of pocket for a qualified repairman since the super did not know how to fix it, and management kept referring me back to the super. Other grievances include the poor design and layout of the apartments, the constant beeping of the fire alarm system in the lobby that never stopped, the weights in “the gym” getting stolen, so “the gym” ended up being one treadmill in the corner of a moldy room, the elevator randomly being out of service with no mention of when it would be fixed, and there was no shower rod provided in the bathroom which is just odd for any rented apartment. If you had an issue, management never had the right solution. Oh, and the rent for these apartments are exorbitantly priced for the neighborhood and the quality of living you will have residing here. Last, but certainly not the least, during the last week of December there was a burst pipe in one of the apartments, and the entire second floor and lobby were flooded and suffered serious damage. The stairwells had water rushing down them, the vents were leaking water and pools up to two feet high were being formed in the lobby. My unit experienced damage to the walls, air conditioning units, my personal belongings and the floors. I found mold in the air conditioning units, and some of belongings were also moldy when I returned back to my apartment after the holidays. As someone with asthma and respiratory problems, it had become a serious issue to my physical health and well-being to live here. The super completely neglected the situation, and didn’t show up until the fire department arrived. The management company did nothing to inform the tenants of the situation, how it would be resolved in the future, or what maintenance could be done for those who suffered damage. All they did was send an email around the time when there was another drop in the temperatures to freezing cold to inform us that we should set the thermostats to a certain temperature to avoid another burst pipe (which would have been helpful to have been sent that after the two or three times this occurred before, right?). If you are a masochist who desires to live in a place that will cause you mental anguish, anxiety, and make you physically ill, then you might like it here. But I’d like to think that even a masochist could see that this building is not fit for human beings. My advice: stay away from this building. Management should be ashamed of how they treat their tenants and they should all quit or go to jail. Advice to landlord: Get it together or quit. Tenants are human beings who deserve a quality living space, not sponges you can just squeeze money out of every month.”
— 39 EAST 21 STREET · Brooklyn“Unit 2D Pros: Quiet. Big windows. Wood floors. Near park. Cons: Management doesn’t care at all. We have rats in the walls that leave a constant terrible smell and are so loud all night long preventing sleep. Holes in the grout in the kitchen result in bugs. No one cleaned after the previous tenants before we moved in so it was disgusting. Advice to landlord: The super can’t deal with everything. You need to seal the spaces under the decks so rats can’t get it. And you need a pest response team.”
— 39 EAST 21 STREET · Brooklyn“Pros: Modern aesthetic and appliances Cons: While it may look nice- this place is a hell hole. An entire apartment flooded during a snow storm because a pipe that should have been shut off for winter has burst. Took 5 hours for a plumber to arrive and management was non responsive. The common areas were infested with fruit flies all summer and got into the adjacent apartments. There are rats in the ceilings and walls, and routinely dead ones in the yard. The gym flooded and is a mold haven. Fire alarm in lobby goes off incessantly and in the middle of the night. They are so slow to fix any problem (which there are many) you will wish you never moved here. Advice to landlord: Quit”
— 39 EAST 21 STREET · Brooklyn“Pros: Gas-heating, spacious closets, w/d, spacious apt, small gym and great view from the roof top Cons: Very loud during the holidays, slow fixing the problems”
— 39 EAST 21 STREET · Brooklyn