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All 9 tenant reviews.

385 VERNON ESTATES LLC · avg 2.2 ★★★★★ · New York City

★★★★★Dec 2023

“Unit 3C Pros: - Cheap rent - Close to Myrtle/Broadway stop - Washer/Dryer in Basement - Small Parking Lot - Bar next door plays loud music til 5am Cons: - Cockroaches and Rats or Mice periodically visit in apts - in between 3 buildings being constructed - Management barely responds and/or cares - Theft in Parking Lot, first floor apts, and basement is known to happen - Heat barely works - Apt was dirty when moved in and just told to leave it how we got it - Building cameras don’t work?”

— 385 VERNON AVENUE · Brooklyn
★★★★★Oct 2023

“Unit 2b Pros: Great room sizes. Dishwasher. Water pressure and hot water. Washing machines are OK when they’re working. Cons: Had a rodent issue for months in the winter. Fly issues in the summer. Not enough ventilation throughout the apartment. In winter freezes ..forget about heat. Management sucks. Be sure to review your lease and make sure they give you at least 30-90 day notice before terminating lease Advice to landlord: Communicate better. Not responding is negligent.”

— 385 VERNON AVENUE · Brooklyn
★★★★★May 2023

“Unit 2D Pros: convenience, “fake” patio, the super is the best guy Cons: the management are complete nickel and dimers, it’s insanely loud due to construction, 2 attempted break ins, mail constantly stolen”

— 385 VERNON AVENUE · Brooklyn
★★★★★Dec 2022

“Unit 4D Pros: You’re near everything Cons: The stairs are outside so in the winter if it rains or snow you can fall and hurt yourself. The property managers don’t work directly with you. You do everything they rezi which is who you pay your rent thru and they never respond or talk on the phone it’s all thru email. So whenever they feel like answering an email you’ll hear back from them. I had the fire department break my door down for water leaking to my neighbors apartment and then the basement which could of caused an electrical fire cause the super couldn’t finish the job that day. Had to wait from 3am - 5pm to get the door fixed, wasn’t allowed to have a pet even though the listing stated pets were allowed and all my neighbors had cats. 1 other neighbor had 2 dogs. Found out my smoke detectors were never working whole time I was living there. It’s just a bad time unless you want to fix things yourself plus my rent went from $2,444 to 3,099 in one year that’s ridiculous. Advice to landlord: Stop thinking about profits and think about the community you decided to come in and gentrify.”

— 385 VERNON AVENUE · Brooklyn
★★★★★Dec 2022

“Unit 3C Pros: Not the worst price for the space Cons: Construction happening all around the property, it’s super loud. Apartment was VERY dirty when moving in, was just told to clean it. None of the tiles or flooring match throughout the apartment. Cockroaches. Mail gets stolen, often, and the owners only say to just be there when it comes?? Things were broken all around the apartment when moved in. Holes in walls. And different paint everywhere.”

— 385 VERNON AVENUE · Brooklyn
★★★★★Dec 2021

“Pros: Modern fixtures for kitchen and bathroom, good location Cons: Super untrained and unresponsive, management unresponsive, grounds not well taken care of, heating very poor, any fixes are purely cosmetic. Insulation is poor, especially by doorways, overpriced, laundry room largely ignored in maintenance. Advice to landlord: This could be a high quality residence if you put time and effort into it. For the rent asked, this is a dismal living situation.”

— 385 VERNON AVENUE · Brooklyn
★★★★★Aug 2021

“Pros: modern finishes, outdoor space, proximity to train and stores Cons: poorly maintained, people steal your packages, worst management I have ever dealt with. incredibly negligent, disrespectful, unresponsive, and irresponsible. they only care about money and have absolutely zero regard for their tenants. within two months of my living here, my apartment was completely ruined due to a pipe bursting. 8 units were affected and the management company effectively threw us out into the street, refused to find us accommodation, and then forced US to pay for the electricity that was used to fix the damages. they also charged us on our security deposit for damages. if you want a money hungry landlord that will leave you homeless for 2 months without any recompense, maybe this is the place for you. Advice to landlord: Your tenants are people, not money generating machines. Stop leeching off of your tenants and actually take care of them.”

— 385 VERNON AVENUE · Brooklyn
★★★★★Jan 2021

“Pros: Closeness to the train, parking available in the back, very covid friendly as apt doors open to the outside. Nest devices built in. Cons: The building is not that old but is falling apart. The steps are uneven and dangerous as they hired cheap contractors to fix the rusting, gaping holes. Washer and dryers unusable/broken; lost 8 dollars to figure that out the hard way (probably fixed by now, hopefully). There is almost zero communication from management. If we didn't live on the top floor, would feel unsafe as the gate is often left open. Apt wasn't in that great of a condition when we got there (hard wood floor damage that we covered with a rug/ no prior cleaning and filthy from prior occupants), yet we lost portion of deposit as we were accused of not cleaning/doing the damage to the floor. At least 4 different management contacts came and went while we were there. Walls very thin. Supposedly owned by one of Jared Kushner's company's (unverified). Advice to landlord: Pay the super, if Steve is still there, he is very nice and worth it.”

— 385 VERNON AVENUE · Brooklyn
★★★★★Aug 2020

“Pros: Distance from the train Cons: They went almost two entire winters without providing heat. Giving my 3bedroom apt, two of the cheapest space heaters they could find, for 3 people to share. Also no rent compensation. When moving out we were told by the superintendent to put our trash in a certain spot, instead of the curb for heavy trash day, the management company then kept $400 from our deposit for following his instruction. The walls are also SUPER thin Advice to landlord: Hand the management of this property over to someone else.”

— 385 VERNON AVENUE · Brooklyn
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