All 8 tenant reviews.
360 WEST 55TH ST., L.P. · avg 3.3 ★★★★★ · New York City
“Pros: Big apartment Good location Cons: Management turns on heat only in rare intervals daily - early morning, 11AM , 5 PM and 8PM so if you work from home you are freezing. I had to call 311 and report no heat so many times. Often there are water outages so you are left with no water on a day's notice. Management is absolutely non responsive and the quality of things that come with apartment is beyond minimal (all doors had chipped paint, front door were not properly fitted, kitchen cabinets fell apart within a couple of months, tiles in the bathroom are chipped) and they try to charge you for the things that have been broken before move in. For a while before the pandemic they ran illegal Airbnb from a couple of apartments and during all of the pandemic they had people doing the work inside the building when it was illegal to do. Management is also very unresponsive. Advice to landlord: Treat your tenants as humans.”
— 840A 9 AVENUE · Manhattan“Pros: Great location, great building support team. Apartments are bigger than standard in NYC. Cons: The water pressure is very low. Toilets don't flush properly - every one in the building has this issues. When you poop, you have to poop then flush, then wipe then flush - that's how bad the toilets are. Showers take 3-4 minutes before hot water come out. Heating in the apartment is very sporadic - goes from super hot to super cold. Advice to landlord: Fix the plumbing in the building! We pay too much to have toilets that don't flush properly and improper heating!”
— 840A 9 AVENUE · Manhattan“Pros: Old - quiet - clean Cons: Annoying super who takes forever to do anything. Totally unresponsive management Advice to landlord: Hire a better super”
— 840A 9 AVENUE · Manhattan“Pros: Spacious apartments Nice doormen Elevator Laundry room Cons: Management company is a nightmare to deal with and does not give back full security deposits Advice to landlord: Stop keeping security deposits and being predatory”
— 840A 9 AVENUE · Manhattan“Pros: Location, reasonable rent for doorman building. Cons: We were inundated with mice. We must have trapped or killed at least 3 dozen mice in our last year of occupancy. You can hear the mice crawling around in the walls. Advice to landlord: Invest more money in fixing up the hallways, modernizing the elevators and sealing the building from rodents.”
— 840A 9 AVENUE · Manhattan“Pros: Large sized apartment. Doorman and neighbors nice Cons: Management company doesn’t respond to issues. Super lazy and has control issues when you need a repair. Building charges obscene amount of damages when you leave for normal wear and tear. Building does not have 24 hour doorman as advertised on site. Advice to landlord: Pay attention to needs of tenants paying market value.”
— 840A 9 AVENUE · Manhattan“Pros: Loved the doormen. Carlos is incredible! Juan and Jarick are great too. Cons: The Super was not responsive and we would have to beg him for help on simple tasks such as pest control. Advice to landlord: The rat infestation is a problem”
— 840A 9 AVENUE · Manhattan“Pros: Building very quiet, very clean. Good staff. Cons: Few amenities but has laundry and storage room Advice to landlord: No advise to landlord”
— 840A 9 AVENUE · Manhattan