All 8 tenant reviews.
350 WEST ASSOCIATES LLC · avg 3.9 ★★★★★ · New York City
“Pros: Building is located on a nice street with a lot of trees, conveniently located close to a lot of restaurants, bars and subway stations. Apartments are really generous in size. Cons: Building management is non responsive, very rude and apartments are falling apart. The super will never come to repair anything, there is always a massive hassle to get anything done (if there is a repair more than a clogged toilet they need approval from management). This would all be tolerable if the building management was not cheap. The heat is more off than on, even when the temperatures are extreme, the heating and hot water is off intentionally or "broken" most of the time. I was forced to heat with turning the oven on and opening the oven door. There is no way to complain about it as management never responds to calls, emails or messages. The water pressure is terrible and the water is more often brown than not but the staff will try to convince you it's normal for NYC water to be brown. There is a rodent infestation in a couple of apartments and the building is all around bad with keeping a healthy and safe environment. Unless you have a move in inspection and documentation of all things in the apartment, they will try and take your deposit for pre-existing things that are broken and they never came to fix.”
— 350 WEST 55 STREET · Manhattan“Pros: I lived in this building for almost 10 years. The doormen are great, even though my apartment faced the street it was always quiet, it was always warm in the winter, and the Christmas lights that they hang in the street make that time of year very special Cons: There were a few big cockroach sightings - I'd say once or twice a year, so I can't say it's major problem, but enough to freak me out. Building management was always pretty responsive though Advice to landlord: Seal any gaps under sinks, in closets, etc that allow pests to enter the apartments.”
— 350 WEST 55 STREET · Manhattan“Pros: The super in the building is very responsive and the place comes with its own laundry! Cons: My neighbor did leave her water running and it flooded my place.”
— 350 WEST 55 STREET · Manhattan“Unit 3A Pros: Prime location (walking distance to Columbus Circle and Central Park), ease of access to multiple subway lines (A,C,E,1,B,D,F,M,N,Q,R,W), decent restaurants in Hell's Kitchen nearby, our street has a very residential feel away from the chaos of midtown (street is tree-line, and usually decorated with christmas lights in the fall / winter), building management and doormen are responsive (really like all of them) Cons: Near restaurants so there are some pests (no rats, but some roaches from time to time), flooring is old (wooden flooring subject to cracks and splinters) Advice to landlord: See cons above”
— 350 WEST 55 STREET · Manhattan“Unit 2i Pros: Elevator building. Shared laundry. Garbage in basement. AMAZING DOORMEN AND SUPER! They were always so helpful. Apartment located by lots of restaurants. Good sized closet. Cons: Occasionally insects (learned to block all of the drains and then saw them less). My particular apartment was a little small. Hear sirens often (bc near a police station) but you get used to the noise. Advice to landlord: No advice. Was a pleasant experience living there.”
— 350 WEST 55 STREET · Manhattan“Pros: -Our apartment is spacious with updated finishes. -The building staff is usually very friendly. -The street has Christmas lights in the trees every winter making it a great block to live on. -It's rent stabilized. Cons: -Building management is extremely unresponsive and professionalism is lacking. -Consistently has boiler issues that lead to lack of heat and hot water. -Not enough washing machines and dryers, and 1 of the 6 dryers has been out of service for almost a year. -Throughout Covid, there has never been hand sanitizer in the lobby, and building staff seemingly have no mandate on mask wearing. -Back alley (visible from units) is full of needles. Advice to landlord: -Email communication needs to be provided to residents for building maintenance and service. -Building management needs to be more proactive with tenant issues (complaints of cigarette odors, noise, and laundry room repairs.)”
— 350 WEST 55 STREET · Manhattan“Pros: Overall well maintained. Doorpersons are wonderful. Generally quite clean given the age of it. Excellent street and location. Cons: When they put up scaffolding, it stays up for years, even though no work is being done. Scaffolding gives puddles and slippery water zones at the entrance. Some apartments have mold issues. Toilets need to be updated. Door hardware are horrible. Dryers in the laundry area frequently are out of order. Advice to landlord: Remove the scaffolding soonest pls”
— 350 WEST 55 STREET · Manhattan“Pros: Friendly and responsive staff and management. The doormen are incredible. Management fixes issues quickly. Good super. Cons: The landlord didn’t adjust prices for tenants at all post covid. When everyone else was lowering rent prices, this building continued to increase prices on existing tenants. They weren’t open to negotiations. They had 52 vacancies in the building when I moved out in early March. Advice to landlord: Lower rent to market rates and don’t be such jerks to the tenants who have been there long term.”
— 350 WEST 55 STREET · Manhattan