All 16 tenant reviews.

“Pros: - great location in an amazing neighborhood (right across from Prospect Park and the library) - laundry in the building Cons: - Truly horrible management. - Inconsistent heating in the winter - The common spaces are often filthy (especially the staircases and laundry room) - There are frequent issues with the front doors latching, leading to chronic package theft - Technically a coop building (though almost all units seem to be owned by the management company), so they are not subject to good cause laws that prevent unreasonable rent hikes. They raise the rent by completely unreasonable amounts and do not do a very good job managing the building. - They do not comply with the new trash or compost laws - There is no live-in super Advice to landlord: I'm sure they do not care about my advice. I'm sure they are happy to keep raising the rent to "meet the market" and find new tenants to gouge”

“Pros: The location is ideal and the layout of the studio is nice. Cons: The building's common areas, including the lobby, laundry room, elevator, and stairwell are constantly filthy. Pine Management does not care about its tenants in the slightest and is very difficult to work with. Advice to landlord: Do better!”

“Pros: - Location - opposite the Brooklyn Library, Brooklyn Museum, Prospect Park, Grand Army Plaza - Laundry in the building (though often 1 or 2 machines will be broken) - Elevator - though breaks down about once every 2 months Cons: - Rent to apartment value - this year rental increases were above 20% for most units even though management hasn't provided anything warranting this increase - Pine Management is the worst management company to deal with. They are a faceless corporation that doesn't do repairs and will leave leaks unfixed for 1+ years and not deal with asbestos issues - Constant package theft with no help from management to fix the issue. - Front door is constantly broken allowing people to walk straight in - Homeless people sometimes sleep in the stairwells - Lack of heating during winter Overall I'd advise not renting here if you want to keep your sanity and have basic living conditions. Advice to landlord: None. They don't care about their tenants”

“Unit 6C Pros: Amazing location; kind, helpful and easy-to-reach super; respectful neighbors; well-maintained units with relatively new appliances and finishes; reliable heat and hot water. Cons: Run by a faceless management company that is hard-to-reach and not always responsive; pest activity reported (although I've never personally seen anything -- fingers crossed); construction in building is poorly managed and disruptive. Hallways and common areas aren't horrible but could be cleaned more thoroughly and reliably. Advice to landlord: Better customer service from the management company would be appreciated. More attentiveness from porter.”

“Pros: Great location, good water pressure, very quiet Cons: Largely unresponsive management Advice to landlord: A clear communication pathway”

“Pros: This building is in the perfect location—close to franklin, washington, vanderbilt, and most importantly the park! Having an elevator is amazing and there is laundry in the building as well. Great water pressure and good light. Super is kind and generally responsive. Cons: Management isn’t great and I think our neighbors with less recently updated units had issues with cockroaches, although we didn’t. One washer broke a while ago and still hasn’t really been fixed. Noise from eastern parkway is quite loud but not too much of an issue, and heat can be spotty towards the beginning of winter.”

“Unit 5 Pros: Great location and most of the studios and Apartments have a good light Cons: every year renewing the lease is a fight. It increment is high.”

“Unit 5C Pros: The location of this building is amazing Cons: The least responsive management company I’ve ever rented from. Several units had bedbugs and they never notified the building — had to find out through our tenant slack channel. They also refuse to do anything about the front doors which frequently malfunction and allow thieves to steal packages Advice to landlord: Actually care about this building”

“Pros: -Excellent location -Elevator usually works -Laundry in the building -Common spaces can get dirty but this is honestly pretty rare and the building’s porter is efficient and friendly Cons: -Lies about on-site super (as required by law a super must live on premises or within 200 ft, no such super since at least January 2020) -Management is not responsive to tenant complaints -Chronic heat problems in the winter -Front and back doors to building chronically broken allowing constant package theft and trespassing -In building laundry is expensive ($2.75/load) -Pet fee ($50/ month) -Impossible to get repairs done in a timely manner (usually takes several visits from several different inept service providers who never seem to be able to fix the problem entirely — from broken stove to leaks in the ceiling) -Exorbitant rent hikes year over year, recent move ou tt a included tenants who were faced with a 12% rent hike -Apartment door locks are unreliable (I’ve had to let two different neighbors into my apt via the fire escape because they were locked INTO their apartments and needed to exit their units via fire escape into another person’s unit aka mine) Advice to landlord: Tenants frequently communicate these concerns to management and it is never respected - so this advice is not new. Hire an on site super who is polite and not condescending— did I mention ON SITE? Fix the intercom system for the building, it’s a safety hazard currently. Replace the front doors, a UPS driver recently stated he’s constantly struggled with the front doors of 35 Eastern Parkway for 27 years. Create a locked package area to prevent package theft. Create a repair report system that your staff actually use. Set goals to have repairs fixed in units with no more than two visits from a service provider. Fix the locks on all unit doors.”

“Pros: Good heat Can get too hot Great location Cons: Slow elevator Hard to get help when locked out”

“Pros: Location location location Cons: Bike and package theft Advice to landlord: Give Donell a raise”

“Pros: Great location and good layout for a small apartment Cons: Had issues with pests and management wasn’t always super responsive to issues. Elevator is very slow and there were many issues with the front doors to the building”

“Pros: Okay location. Nice floors. Cons: Stolen packages, regular water shut offs, harassment of tenants by property company Advice to landlord: Stop using Geraldine Capasso as your broker. She charges fees for no-fee apartments.”

“Pros: Location location location. Cons: Overpriced, small units desperately need maintenance/updates. Issues can go unresolved for weeks. When they are addressed, Pine does the bare minimum to “fix” the problem. Some issues are never really addressed and happen over and over again. The doors to the building often don’t close or lock properly. The buzzer system often breaks. Package theft is a problem and Pine just dismisses it. Heat is inconsistent. Advice to landlord: Actually respond when tenants have an issue and don’t just half ass it.”

“Pros: Love the location here, but the management is terrible Cons: One major appliance broke in our apartment and it took Pine MONTHS to fix it, even with weekly reminders. My partner has lived in this unit for 4 years, always playing the rent on time. When I moved in, it was like pulling teeth to get a new tenant on the lease, and to get my partner’s original security deposit back. We called the management company nearly daily for several weeks with no response. We simply were requesting a copy of the executed lease - I’m not sure why this is so hard for them! Advice to landlord: At least attempt to be responsive to your responsible tenants - a little communication goes a long way.”

“Pros: The location can’t be beat. There’s a bike room, and great building staff. Cons: Management is terribly unresponsive to serious issues. The front door frequently breaks. The lights in the hallways shine brightly 24/7. The elevator is slow and rickety. The floors block little noise between units. Advice to landlord: Invest in addressing the issues the tenants have repeatedly raised.”