All 3 tenant reviews.

“Pros: location, elevator, laundry room except when you’re sharing it with rats and roaches Cons: i think i mentioned the roaches. also have seen multiple rats in the trash and laundry rooms. no noise insulation from upstairs (i can literally hear them burp). rent increases go crazy. Advice to landlord: get serious about pest control and extermination”

“Pros: Super is kind and responsive. Some long time friendly residents with rent stabilized apartments. Pet friendly- lots of pet owners. Good sized apartments. Friendly neighbors. Laundry card operated with machine to add $. Accepts $10 bills only. Rarely had issues waiting for an available machine. Closet space. Buzz visitors in from apartment. Cons: Roaches in apartments and public common areas. Lobby is muggy and gross during summer. Management is not responsive and could care less about tenants. Lot of pets sometimes gross owners don't clean after their pets. Elevator is slow and barely works. The entire street has a high rate of rodents - spot them during the day. Packages frequently stolen. Advice to landlord: Clean and repair the basement, outside of the building, and other common areas. Seriously address pest control matters. Install security camera.”

“Pros: Super is very friendly and responsive. Lots of space for the rent I paid. Owner allowed me to end my lease on the original date even when I had indicated I would renew (we had to give 3 mos notice) Cons: Had to install my own front door secure lock upon move in. There was a also a fairly significant surcharge when paying rent online.”