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All 5 tenant reviews.

321 WEST 94TH STREET, LLC · avg 3.0 ★★★★★ · New York City

★★★★★Mar 2025

“Pros: Proximity to express subway and Riverside Park. Building full of families. Residents are great. Cons: Super is extremely unresponsive, and the service he provided was poor. Had major issues with pests - a roach problem upon move-in that resolved, and a terrible mouse problem that was never resolved. Block is spotty - you'll see some drug activity, and it wasn't uncommon to see human feces on the block. The block is also overrun with rats, though I never saw any inside the building. Packages were constantly being stolen from the lobby. Management and ownership never did anything to resolve this. Instead, the super suggested we always be available to accept packages. Rent hikes of ~$300 every year. Heat is very often uncomfortably high in the winter. Radiators sometimes so loud that you had to turn them off entirely and sleep in the cold. Advice to landlord: Do something about the mice, get a better super, do something about building security”

— 321 WEST 94 STREET · Manhattan
★★★★★Dec 2024

“Pros: clean building, washer/dryer in unit (although it was 1 machine so the dryer didn't work that well), new-ish amenities. close to the 96th street subway stop. proximity to riverside park is a plus. Cons: overpriced for what you pay in terms of space and location. had a big mouse problem toward the end of our lease. the apartment is located on a block with affordable housing / shelters, as well as a huge rat problem. I could not walk down the street at night without worrying that a rat would run right in front of me. it was so, so gross. super would respond sporadically to our requests for issues - sometimes he answered sometimes he didn't. management essentially stole money from our security deposit for an issue that pre-dated our move in (they claimed we should have fixed it, but we didn't think we could because we received the apartment in that way - plus they immensely overcharged what it cost to fix. I wouldn't be surprised if this is a scam they run with every apartment year after year). really rude interactions with the manager at the end. oh, and they will come by at any time day or night to show your apartment once you're moving out. overall would not recommend living here. the block in and of itself is one to avoid, and the building doesn't make up for it. Advice to landlord: believe your tenants who are responsible and care for their units like they're our own. respond more promptly to issues and stop trying to steal money from security deposits. make sure the super actually freaking shows up for apartment inspections and responds to messages”

— 321 WEST 94 STREET · Manhattan
★★★★★Sep 2022

“Pros: Family friendly neighbors Everyone in the building is friendly and nice to each other for the most part The man in charge of cleaning the building is incredibly reliable, cleans the stairwells and elevator daily and takes care of the trash multiple times a day. Cons: Super is impossible to get in touch with. You have to remind him multiple times to come and then he comes at off hours or complains of the inconvenience. Advice to landlord: Have a more responsive super to actually require him to tackle issues asap.”

— 321 WEST 94 STREET · Manhattan
★★★★★Jan 2022

“Pros: updated, clean entrance and lobby, updated apartment with nice flooring and canned lighting. Cons: Noise from the back of the building happens frequently at all hours of the day and night, especially in the summer. Super is not very responsive to any issues we have brought up to him Advice to landlord: get a better super”

— 321 WEST 94 STREET · Manhattan
★★★★★Jun 2021

“Pros: Responsive land lord. Cons: Can hear children crying and banging on floors. Outdoor Trash area is always overflowing. Consider the last 2 months of your lease to not be your personal space. Owner and agent were extremely intrusive touring apartment 3 times a day in the middle of a pandemic while we were working at home, with no regard for the tenant. Will find a way to take some of your deposit too. Advice to landlord: Make very clear to your tenants what you plan on doing when they decide not to resign a lease, or change your business practices.”

— 321 WEST 94 STREET · Manhattan
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