All 8 tenant reviews.
312 WEST 48TH STREET, LLC · avg 3.3 ★★★★★ · New York City
“Unit 3 Pros: I mostly like the building fine, lived here almost 3 years so far Cons: Maintenance and ownership not very responsive unless it’s an urgent crisis Advice to landlord: put a laundry machine in!!!!”
— 312 WEST 48 STREET · Manhattan“Pros: The location is close to a lot of stuff, however, neighborhood has gone down hill. The neighborhood is very dirty and unsafe. Therefore, I wouldn't actually recommend this building. Cons: The front doors are always broken, allowing homeless people in. There were several times where homeless humans were sleeping in the entry way. Packages always get stolen. Old building, no renovations. Advice to landlord: I think a virtual door system would help tremendously!”
— 312 WEST 48 STREET · Manhattan“Pros: Centrally located Good layout Great closet space Cons: The building is overall just dirty. The floors, walls, marble, ceilings are not cared for. The dirt is caked in and hallways have not been painted in ages. A few doors are held together with duct tape. Management changed a couple years ago. New management was good at first then we went without heat for months and things went downhill. Paint gets spilled in hallways with no cleanup, the garbage is constantly overflowing and brings rats. Literally the garbage flows all over the streets in piles once a week and the city citations get stuck to the door. Management just needs to do a little cleanup such as repair the hallways, apartment doors, ceilings. Scrub the floors. Keep up with the trash. Things that should be simple. I would like to live in a building I am proud of not that I am embarrassed of. Yes it’s nyc, it’s dirty. But I have never lived in a lance this bad. Advice to landlord: Clean, paint, clean up the junk in the lobby and dirty dusty stairwells”
— 312 WEST 48 STREET · Manhattan“Unit 1 Pros: Accessibility to many trains Cons: landlord, no heat/hot water in the entire winter, rat infestation, garbage maintenance non-existent, unhelpful super, slow responses to maintenance requests”
— 312 WEST 48 STREET · Manhattan“Unit 18 Pros: Responsive Management, clean building, waste control. No real issues. Cons: Loud neighbors on the weekdays. Advice to landlord: Keep being responsive and attentive.”
— 312 WEST 48 STREET · Manhattan“Pros: Neighbors are amazing. building is clean and quiet. Well connected to all of Manhattan through subways. Honestly, best management system I’ve dealt with in nyc. All tickets are resolved so quickly. Cons: It’s an old building. With that comes a lot of charm and occasionally some inconveniences I.e. no laundry, no a/c, etc.”
— 312 WEST 48 STREET · Manhattan“Pros: location, location, location Cons: rent doesn’t come up like crazy every year Advice to landlord: clean up the building and take care of the apartments”
— 312 WEST 48 STREET · Manhattan“Pros: Good size apartments, a lot of potential in common space (beautiful old marble work) generally functioning interior. I generally liked living here but the management company made it difficult to get anything done since they don’t answer phones and they don’t call back. Cons: Management office is unreachable and living in the pre-email era. No way to contact them other than snail mail or phone which is hardly answered, have to mail checks. They’re very bad about communicating with tenants about issues there may be. Stairwell looks like it’s never been mopped, door to street is often broken, requests for fixes sometimes were answered but not always, and if things were tended to there is no follow up, just someone randomly showing up not scheduled. I would be surprised if they ever contacted a tenant via phone. They send outdated mail notices, things due back to them the day you receive them- and if you have to send back by mail is impossible. Advice to landlord: Get a renters portal to have online payments, maintenance requests, and other generic community information available.”
— 312 WEST 48 STREET · Manhattan