All 4 tenant reviews.

“Pros: The apartment itself is perfect for one person, new appliances and cabinets, and a kind and responsive super. Cons: The buzzer has been broken for several years. Management will not pay for a new boiler and keeps repairing it - the heat is often not on or very low during the day in the winter months. Some neighbors are respectful, but some have loud barking dogs that have urinated in the hallway more than once. Advice to landlord: Not much - my guess is they have made a calculation of service level they will provide based on how many units are rent-stabilized and what the cost-benefit ratio is to them.”

“Pros: Large apartment for the price Cons: The heat and hot water went out frequently during a very cold winter. The apartment was renovated, but not done to a high quality. For example, there was mold in our bathroom ceiling, so our super went to replace the sheetrock. He cut into the ceiling, and was instantly covered in sewage. Apparently the ubend in the toilet above us had a leak and was not replaced - instead they placed a plastic bag over the pipe and called it a day. Advice to landlord: Don't take shortcuts in repairs and renovations”

“Pros: Neighbors are generally nice Great location with access to Sunset park, Greenwood Cemetery, lots of good food Access to express train at 36th or local train at 30th Cons: Super and management are slow to respond to requests. It feels like you have to ask them multiple times before even getting a response. Could hear my downstairs neighbors jumping and running back and forth, which is annoying after many hours. Dealt with everything in this apartment from bed bugs (which they addressed quickly) to mice (which aren't dead even after multiple visits from the pest technician) to really bad water pressure. While the apartment is a good layout and in a nice area, all these issues made it feel like I was paying too much for these problems. Advice to landlord: Make sure you are responsive to tenants when they're bringing up issues that affect their quality of life. Otherwise, it defeats the purpose of listing contact information such as supers' phone numbers and emails.”

“Pros: My particular unit was newly renovated, appliances were above standard (fridge, stove, microwave). Quiet neighborhood Easy to find parking Close to industry city shops The super is friendly, helpful and always there for you. Cons: Roaches in my first floor unit. Really annoying. Thin walls. I could hear the people talking in the unit next to me and below me. Heat doesn't turn on until like 40F. Neighbors in the next building are loud, will blast music on weekends past midnight. Check payment only, no cash apps or wires accepted. Advice to landlord: Other forms of rent payment would be helpful.”