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All 2 tenant reviews.

309 WEST 97 LLC · avg 3.5 ★★★★★ · New York City

★★★★★Feb 2025

“Pros: Awesome location, True bedrooms (no false walls), Near subway, Near Riverside park, Updated appliances, in-unit W/D Cons: Gas leak went unattended for months, Water damage + mold gone in fixed, many hot water issues, Communication from landlord terrible, Untimely maintenance, Fire alarms did not go off during a FIRE IN MY NEIGHBORS APT, No heat sometimes, unqualified super Advice to landlord: Communicate with your tenants and follow up on maintenance. Stop ignoring safety issues.”

— 309 WEST 97 STREET · Manhattan
★★★★★Aug 2024

“Unit 5n Pros: Beautiful apartment, with good tenants/neighbors. Cons: Did not have working heat all winter. Landlord was unresponsive or dismissive. Landlord did not fix radiator before we needed to resign, and refuse to fix before the date they came up with for us needing to resign. Advice to landlord: Actually try to fix issues and work with tenants instead of false promises that are not followed through on.”

— 309 WEST 97 STREET · Manhattan
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