All 3 tenant reviews.

“Pros: The super was somewhat responsive. Through text he was not responsive but when you made an appointment with the building management he would show up 95% of the time. It’s a quiet building Cons: This building has a huge pest problem (German roaches and vermin in the walls). I would never rent here again because of it. The building management was not responsive when requesting an extra service for extermination and I would have to send email after email begging them to send an exterminator more than once a month. When the exterminator came all they would do is spray a little which did not solve the massive roach issue. I did go 6 months roach free (but these were all winter months) once July hit I would see 4-10 a day. After 6 extermination services in 4 months I was still averaging seeing 1-2 a day of all different sizes. I also started to hear scurrying and gnawing in the walls! The building management will ignore and gaslight you about any problem. And rent stabalized might sound great but they will raise your rent every year for the max percentage all while living in fear of roaches Advice to landlord: Make the ENTIRE building get extermination services”

“Unit 2e Pros: There are some nice people in the building Cons: Where to start? Huge bug problem. They only have cleanings once a month in very narrow time frames. Search urban management, and you will see tons of pest complaints. If there are roaches or pests in between cleanings they will do nothing. Its a struggle to get anything fixed and they gas light you on every small problem. Rent goes up every year yet they refuse to even give heat at night Advice to landlord: Learn to treat people with respect”

“Pros: Super is around. Building is clean Cons: Communication with management is very poor. We scheduled a work order many times but never came. They increased our rent every year and i paid an increased deposit. But they had no records and demanded money that I supposedly owed. Keep all your statements and receipts. Superintendent is very sensitive. We asked him to remove his shoes and he stormed out. Had to coax him back and listen to his woes. All in all, don’t trust the management to solve any of your issues. Do it yourself. Keep payment receipts. Advice to landlord: Take care of your tenants. They are human beings. Not money making machines.”