All 32 tenant reviews.

“Pros: - The staff are amazing, friendly and hard-working - The location is convenient, especially if you're a runner, work in the financial district or work off the F train. A little bit of a schlep to other areas, but not too far from the J - Seems to be more popular, close to a lot of small businesses but still "downtown". Has neighborhood character (independent businesses vs soulless VC-backed ones... for the most part) - Beautiful rooftop - underused most of the summer - "Work lounge" and kitchen (no one ever really used this when I lived there, except for remote work sometimes during the day). - Large units with quite a lot of closet space for downtown - Lots of light in most units - Built in AC - Gas stove and dishwasher makes the narrow kitchen more usable - Huge laundry room, maybe 15-20 washers and dryers - Don't think I ever lost mail or a package, even once - Feels safe - Small gym is convenient, and fine for a building gym - Diverse range of ages gives this building a strong sense of community - Walls are thick. I never heard any noise or sound from nextdoor neighbors or neighbors above. you might hear sounds from the hallway Cons: - Immediate neighborhood is kinda lousy/dirty - Elevators can be unreliable - The building is about 40% Section 8, not that that means anything bad. It just might mean that you are 25 and your neighbor is 65 and wants to go to bed early and you should be considerate - there are roaches in this building and if you're not diligent, they will find their way into your unit. If you keep everything sparkling clean, they will stay away. Advice to landlord: Keep it up. I miss living here”

“Pros: Great finishes, pressure, management team super responsive. Doormans make sure every visitor is identified Cons: A lot of noise from the freeway if you're facing the water. Sometimes there is a strong garbage smell around the elevators”

“Pros: The building is clean, quiet, and the super Marco does an amazing job. The rooftop has one of the best views of the city you can find. Laundry room always has an open machine and the gym is super handy. Cons: The water in the shower often doesn’t get hot in the winter.”

“Pros: 24/7 Doorman Awesome Roof Great neighbors Cons: 24/7 Doorman signs everyone in Slightly awkward location You can hear the FDR is window/door is open”

“Pros: Marco, the super, does a great job managing the building, and is very responsive to requests. The units are well maintained, have nice finishes, and are clean. Doormen and maintenance staff are kind and responsible. The apartment may have been rent controlled or stabilized - we renewed once and the rent did not go up at all. When we moved out, our renewal offer was only a couple hundred dollars higher, but the new tenants' lease was close to a thousand dollars higher. Cons: The team from Nelson Management could be better. We worked with a woman named Nancy that ignored a large amount of correspondence from us requesting documents and updates. There was also the *occasional* roach. I saw a single one in my 2 years of living there, and it was only when it was particularly humid. I killed it and didn't see another. Possibly may be worse on lower floors.”

“Unit 18G Pros: When I moved in I fell in love with the finishes, closet space, big windows, and view. Laundry room has a lot of machines and reasonably priced. Staff is responsive, especially love the super Marco. The rooftop is a really nice benefit. Cons: I lived here 2 years and would have stayed another except management continued to raise the rent significantly and was unwilling to work with me to stay. I left when they wanted over $200 more for the studio, increasing to a level I felt was too high for the neighborhood. It's currently listed for more and the immediate surroundings are not the best. Advice to landlord: It costs less to retain a good tenant than to acquire a new one.”

“Pros: Clean, the apartment felt very new Beautiful rooftop No major pest issues (only 1 cockroach in our year living here) Great value Cons: Not the most responsive management At times, the desk people are rude”

“Pros: Great building been here for years, haven’t had issues with pests, walls are concrete so don’t hear neighbors, rooftop is very nice, location has a lot of parks for sports nearby, Trader Joe’s and target and now Brooklyn fare are all very close Cons: A little far from things but train close enough”

“Unit 18J Pros: in a building nestled between a lot of chaos, 275 south provides space and quiet luxury. rented a 3br 2ba apartment for a year and loved my balcony Cons: neighbor on 19th floor was rude”

“Pros: Fantastic super and maintenance staff. Door people had high turnover but for the most part friendly. Roof is beautiful. Cons: Management is impossible to get a hold of. Advice to landlord: Bring the cold brew back”

“Pros: Excellent staff! Super is very responsive and friendly. Cons: Would be nice to have central air. Concrete walls make wifi coverage complicated. Getting expensive. Management sucks. Avoid them.”

“Unit 15K Pros: - Super and building employees are very friendly and do fantastic upkeep - rooftop is really nice , just closes at midnight Cons: - the landlord was rude and totally unresponsive throughout - we sent an email to extend our lease and instead the super came knocking on our door with a notice we had to move out in 2 weeks - security deposit was never returned since we couldn’t get in contact before our move out date - rent will keep going up, tenant turnaround is every year. No one can renew since they up the rent to match a certain percentage on the salary of each tenant, sounds illegal but I just moved instead Advice to landlord: Be more responsive and attentive to tenants, stop raising rent based on income - no one can afford to give up 70% of monthly income”

“Pros: - Staff at 275 South are phenomenal and kind. I think they're the biggest highlight of the building - Solid gym if all you're looking for is a casual workout. - Heat is nice and warm during the winter (sometimes too warm) - Roof is well maintained and has an amazing view - Location is great - Response time is amazing, anytime an issue pops up in the apartment, the staff is ready to help Cons: - Gym is not good enough for a full workout and the dumbbells are weird and awkward - Energy bills are super high for some reason. We're in a studio and our monthly bills during the summers went up as high as $360 even though we would only use A/C overnight when we slept. - Price is high for what you get, they compare themselves to some of the super luxury buildings like One Manhattan even though they don't have the same amenity list - Elevators break constantly. Get prepared to take the stairs.”

“Pros: 24/7 Security + great staff Very clean + well kept building Great rooftop with views of the water Units have lots of closets Very responsive with maintenance requests Cons: No control over the heat - can get really hot in the winter If you're not on the side of the building facing the water, the apartment doesn't get that much light (North facing)”

“Unit 15K Pros: Clean building and friendly staff. Cons: Elevators were down for a while. Leasing office is tough to reach”

“Unit 12F Pros: Love the building, love my super & maintenance team. Clean and spacious Cons: Expensive. Though for the size it’s not as much as other buildings in the area, management won’t hesitate to raise the rent drastically each year and threaten to replace you rather than retain you. Rent has increased by 1.6K in two years. Management is also slow to respond, unclear and hard to reach. Though it’s made up for by such a great super in the building. Other than that just small things like front desk clerks not being at their desk and a building buzzer not working. Advice to landlord: Would’ve stayed forever if you didn’t price me out!”

“Unit 4B Pros: Management and super are very responsive and attentive The building is very cleaned and the staff is nice and attentive to your requests Great amenities and excellent location by the East river Excellent pest control and garbage management Cons: Expensive rent Apartments are very nice but floors, walls and closets could be made with better materials given the high rent you pay to live here Advice to landlord: Use better materials for floors, closets and doors. Rent is very high so the quality needs to match”

“Pros: - Beautiful, furnished rooftop with an amazing view of the Manhattan and Brooklyn bridges - Most units have outdoor balconies - Close to the F and M15 - Large bedrooms and closets - Heat included is a nice plus - The super, front desk and maintenance staff are all very kind Cons: - The price of rent went up a full 20% - Nelson management is unprofessional and unresponsive. It usually takes at least ten emails with every member of their staff you can find on their website CC'd to get a response. They've never answered or returned a single one of our calls. - The construction of enormous skyscrapers on both sides of the building is going to begin soon, and management has not addressed this at all with residents. Advice to landlord: At the very least, answer your email and phone.”

“Pros: This incredibly well-run and well managed building is a lower Manhattan gem. It’s located off the beaten path but a close walk to the F train and within a 10 minute walk to Target & Trader Joe’s. The super and other building staff are lovely and extremely helpful. The amenities are beautiful, especially the rooftop. Cons: As mentioned above, the building is located off the beaten path on the far east end of the Lower East Side. Unfortunately, there is likely going to be the major construction of three 70 story supertowers on both sides of the building in the near future. This will likely cause major disruption and noise issues for building tenants. Advice to landlord: Keep on doing the great job you’re doing! If possible, get involved in the community movement to stop the construction of the mega towers that pose a threat to the sanctity of the building!”

“Pros: -Maintenance staff very active, get help within 1 business day -Rooftop is clean -Never seen rats/cockroaches -Close to F train Cons: -Facilities close at midnight (roof, gym, laundry, lounge) -Heating is not strong during the winter, can’t control temperature from the apartments -Some doormen can be rude”

“Pros: Good maintenance staff, responsive super. Cons: Not rent controlled. Advice to landlord: Great staff, great super.”

“Pros: *Note that my 4 star rating for the owners is one I put randomly--I never interacted with them so don't have any feelings on them. Marco, the building super, is truly, truly a joy. The people at the front desk are also really nice, and the building has good security. I never had issues with packages or mail. The washer/driers are decent, not the best but it can be significantly worse, so I did do my laundry in building. The roof is really nice, and it's a pretty quiet building, thanks to the walls. Cons: There were baby roaches coming from somewhere in my bathroom, and I never figured out where. Once I told the super, he immediately had me sign up for an exterminator, who showed up as promised for a few weeks. Didn't really help much, as they were probably coming from elsewhere in the building, but at least I felt heard LOL The rent increase of $100 for a second year was a turn off, and I didn't renew.”

“Pros: Nice amenities, really quiet area, front desk people are always nice Cons: A bit out of the way, difficult to get ahold of management for scheduling”

“Pros: Building staff and the building itself Cons: Building management was not communicative or responsive, and often responded rudely in communications. Soured the experience for us. Advice to landlord: Treat your tenants with some respect.”

“Pros: Rooms are very spacious and the bathrooms / kitchen have great modern finishing. The roof has the absolute best view of the city, hands down. Great lounge and gym space. Marco is a blessing!! Cons: Management can be extremely unresponsive and pretty unforgiving when it comes to financial matters. Elevators are on the older side and the hallways aren’t very cute.”

“Pros: Concrete walls means you can’t hear neighbors Cons: They don’t do anything about people who smoke inside the building. Your apartment will smell like cigarettes and the property owner won’t do anything about it.”

“Pros: Very clean building with excellent amenities included in the rent. Apartments are nicely equipped as well. Solid concrete walls between apartments, so there is minimal noise coming from outside. Cons: Slightly pricier for the area and management wasn’t always timely with responses Advice to landlord: Slightly cheaper rent and respond to tenants for questions and maintenance quicker”

“Pros: Clean, sunny, friendly Cons: Large rent increase after first year. Advice to landlord: Do not hide real rent under promotions first year. It leads to a huge increase the second year and renter turnover. If you want loyal tentants be willing to negotiate.”