All 7 tenant reviews.

“Pros: Super clean, garbage cleanup, cleanup at our front door/den area, automatic door lock, mail/package super easy. They also did automatic pest control spraying. Super responsive at the beginning when we discovered mold in the fridge an washing machine. Cons: Management would be responsive to pretty much everything except the electricity problems. I will say the electricity bill got so ridiculously high during the winter that we thought someone was rigging it or something (like $1300+). The supers are also a bit young, so they'd fix things, but some things weren't the most amazingly done (eg grout in shower). Honestly, bless them. They did what they could! In the bedroom closest to the street you can definitely hear things that are extra loud. BAU sounds are fine, but like if someone's yelling on the street or honking or sirens, it's loud, but that's also to be expected in NYC. Honestly, it becomes white noise. Advice to landlord: Re-check the electricity wiring. The bill is way too insane for that to be normal.”

“Pros: Very nice location Well renovated Rooftop Cons: Weird security deposit (obligo? With service fee you don’t get back even if apt is in perfect condition) Sometimes unresponsive landlord Probably overpriced tbh”

“Pros: Having your rent bundled is great, Nice sized rooms Cons: They never know what’s going on, will rent out your room and hope you’re still living there and don’t clean the sidewalk for snow Advice to landlord: Do better”

“Pros: -The building is new and has large rooms with closets -Good amenities -Furnished space Cons: -The leasing process is totally sketchy. I was sent a lease that had $250/ month than the price we negotiated. When I asked them to fix it, they sent me the same lease with the note “I pray this is correct.” It took more than a week for them to send a corrected lease. Other prospective renters say they’ve been ghosted or had offers made by Common rescinded at the last minute. - A woman who flew in from France to live in Common was practically stranded on the sidewalk on the day she was supposed to move in because Common was already leasing the room she was signed on to start leasing. - It took more than 24 days (including two New York City heat advisories) for Common to repair all the broken air conditioners in our suite. At no point during those 24 days did Common share a meaningful update on its plans to repair the ACs or keep us cool while the repairs were stalled. The repair was only made after excessive urging from every resident in the suite. Making matters worse, Common initially tried to dismiss the broken AC issue by trying to convince us that it was working appropriately. -The intercom system has been broken for more than 5 months and Common has shared no plans whatsoever to fix it. Once again, they also tried to convince us that it’s working appropriately. -Property Services are so inconsistent that residents should expect even basic repairs to take weeks. Many requests are simply ignored. Advice to landlord: The property service technicians are clearly overworked and instead of hiring more of them, Common is relying on a clueless Member Services team to deflect requests instead of responding to them. The leasing team also seems totally inexperienced. My suggestion is to hire more property service technicians and professionalize the Leasing and Member Services teams through proper training. As it stands right now, it feels like like these teams have the experience level of interns.”

“Pros: The building is relatively nice. Could be great if better maintained. Cons: Common Living currently manages it be they have the worst customer service I’ve ever experienced. 4-5 days to get any response and it is typically “sorry there is nothing we can do”. We have some floorboards in need of repair that are severely bloated and preventing a door from opening. I’m guessing it will be many months before they are fixed Advice to landlord: Fix your customer service.”

“Pros: Weekly cleaners keep apt generally clean and maintained Garbage is outside No roaches inside Cons: Multiple people have reported never getting their security deposits back on Yelp for Common Living, which manages this property. Management is unresponsive or slow to address concerns - reported growing mold on bathroom ceiling took over two months to clean off Advice to landlord: Return tenant’s security deposit per NYC law”

“Pros: It’s a beautiful building for when you first move to New York and find your feet. Share space with room mates - it’s a COMMON coliving thannng Cons: Can get noisy - but that’s New York Advice to landlord: More sound proof windows”