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All 8 tenant reviews.

245 OWNER LLC · avg 4.0 ★★★★★ · New York City

★★★★★Nov 2025

“Pros: Great location close to subway lines, restaurants, cafes, and grocery stores (Whole Foods and Trader Joe's). Spacious layouts. Love the renovated pre-war -- old elevator, but the kitchen and bathroom are renovated. High ceilings, hardwood floors. Great closet space. Cons: Can't control the heat. Maintenance sometimes does a band-aid fix rather than solving the root of the issue, but the live-in super is responsive.”

— 245 WEST 25 STREET · Manhattan
★★★★★Jul 2025

“Pros: Great doormen, good amenities, nice roof Cons: the walls are a bit thin and downstairs neighbors didn't like us”

— 245 WEST 25 STREET · Manhattan
★★★★★Sep 2024

“Pros: The roof is great, apartments are big Cons: Super not responsive, can be loud as it’s across from a school”

— 245 WEST 25 STREET · Manhattan
★★★★★Jan 2024

“Pros: Amazing location on top of the 23rd St ACE line, and same block as Whole Foods. Corridors and gym are nicely air conditioned. A couple of the door staff are friendly and competent. Cons: I'm moving out because the internal walls are so thin, I can hear my roommate putting a spoon down on a plate in the kitchen from my bedroom. Just 1 elevator for a reasonably sized building, which they put out of service during move ins and move outs without any signage. Insufficient furniture on the roof, such as no shade / umbrellas.”

— 245 WEST 25 STREET · Manhattan
★★★★★Jun 2022

“Pros: Roof deck, great location, kind doormen Cons: Elevator was small and slow Advice to landlord: Faster elevator and new doors”

— 245 WEST 25 STREET · Manhattan
★★★★★Jan 2022

“Pros: Door staff are friendly and helpful and on-site supervisor is very responsive. Corridors are kept clean and trash rooms are emptied daily. Cons: Management company is very unresponsive. Recent refurb was done very cheaply, so eg cupboard doors do not fit properly. No per-unit control over heating.”

— 245 WEST 25 STREET · Manhattan
★★★★★Oct 2021

“Pros: Zach the super is very nice and responsive Good amenities Cons: Lots of pigeons in the courtyard of the building Central AC doesn’t work very well on hot days on the top couple floors Building management (Shimica) is not very responsive”

— 245 WEST 25 STREET · Manhattan
★★★★★Mar 2021

“Pros: The super is great, but that's about it Cons: Management is super unresponsive, the trash room is crawling with bugs, heat is constantly broken and shut off for repairs Advice to landlord: Replace property management as soon as possible”

— 245 WEST 25 STREET · Manhattan
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