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All 14 tenant reviews.

21ST OWNER LLC · avg 3.8 ★★★★ · New York City

★★★★★Jan 2026

Unit 9 Pros: - newly renovated and updated - modern walk up - no bugs, no rats ever - 1 yr credit for Rinse, laundry service Cons: - no laundry (at least in our unit)

231 EAST 21 STREET · Manhattan
★★★★★Jan 2026

Pros: Modern finish, remodeled Bathrooms are large Cons: Bedrooms can be small— but it’s nyc!

231 EAST 21 STREET · Manhattan
★★★★★Sep 2025

Pros: Newly renovated Great super Cons: New management is slower. If super cant do on his own takes longer

231 EAST 21 STREET · Manhattan
★★★★Jul 2025

Unit 4 Pros: The location is great and reasonably quiet despite being across from the police station. Super is constantly cleaning and maintaining the building. The lobby was recently redone, so it has nice appeal. Apartment was spacious and updated. Cons: The water pressure was intermittently terrible in the bathroom, but atrocious in the kitchen. It was also challenging to get appliances fixed or maintained (A/C, W/D). Packages were thrown haphazardly under the stairs. Also, rats were a constant outside. Advice to landlord: Be more on top of rodent control and responsiveness to appliance repairs. Put in a better system for package storage.

231 EAST 21 STREET · Manhattan
★★★★Jul 2025

Unit 24 Pros: I loved the super Duncar! Very modern and people in the building are nice and normal. Cons: The walk up was intense, had problems with gas for over a month. No laundry in the building. Advice to landlord: Tenants need to be compensated if there are issues within the apartment, no gas or active construction in an apartment deserves a discount on rent.

233 EAST 21 STREET · Manhattan
★★★★Jan 2025

Pros: Super keeps it clean Cons: poor natural light, neighbors are loud

231 EAST 21 STREET · Manhattan
★★★★★Feb 2024

Pros: Everything was great, extremely responsive management, updated apartment. Well maintained and communicative. Cons: The heater was loud but when I complained the issue was addressed. The heater still makes some noise currently but I guess thats all pipe heaters in nyc.

233 EAST 21 STREET · Manhattan
★★★★★Oct 2023

Pros: newly renovated apartments with great views of the empire state building Cons: walk-up, slight bug problem but owner was quick to address with regular exterminator visits, smallest sink installed moments before move-in

233 EAST 21 STREET · Manhattan
★★★★★Mar 2022

Pros: Location, spacious, few pests Cons: Maintenance issues constantly and no one would respond to fix the issues. My roommate and I had to do everything ourself Advice to landlord: Respond to your tenants

233 EAST 21 STREET · Manhattan
★★★★★Feb 2022

Pros: Quiet neighbors, good heat, laundry downstairs, live-in super Cons: Pest control was not taken seriously and we had to hire external help. The super would bring over realtors and unidentified real-estate people without contacting us before-hand. Management is slow to respond to any requests, and when they do, they are sometimes snarky. We began renting during COVID, but for our renewal, they raised the rent over 100%. Advice to landlord: Take your tenant's requests and inquiries seriously.

233 EAST 21 STREET · Manhattan
★★★★★Feb 2022

Pros: well located, apartments have good bones and are a lovely size Cons: rodents, building looks like its falling apart, fittings and appliances in the apartment were shoddily put in and we had strange issues with a gas leak Advice to landlord: fix basic building wide issues like rodents.

233 EAST 21 STREET · Manhattan
★★★★★Oct 2021

Pros: Location and rent. Apartments are decently sized Cons: Building is extremely badly maintained, super is unresponsive, garbage is kept in unsanitary manner, multiple infestations of mice, roaches etc and no response from the management Advice to landlord: Respond to tenant complains! Hire a proactive super and clean up the building. Deal with infestations on a building level.

233 EAST 21 STREET · Manhattan
★★★★★Jul 2021

Pros: -Close to a lot of restaurants and shops -Super is friendly -Garbage taken care of well Cons: -A mouse managed to get into our apartment during quarantine and would not leave. -It brought his friends. Advice to landlord: -More pest control please

233 EAST 21 STREET · Manhattan
★★★★Jul 2021

Pros: Quiet neighbors in a very safe area and building. Cons: Pest control issues that do not go solved. Mainly mice. Advice to landlord: Bring in exterminators who do more then just spray liquid

233 EAST 21 STREET · Manhattan
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