Back to 218-220 WEST 21ST STREET LLC

All 3 tenant reviews.

218-220 WEST 21ST STREET LLC · avg 4.3 ★★★★ · New York City

★★★★Jan 2026

Pros: My experience living here has been absolutely exceptional. From the moment I moved into my one-bedroom, I was impressed by the pristine condition of the unit; the apartment was squeaky clean, the floors were spotless, and the walls had been freshly painted. The layout is fantastic, and I feel the price is very fair for the generous square footage provided. The location is unbeatable, situated perfectly between the A/C and 1/2/3 lines, with less than a 10-minute walk to the F train. The street itself is charming, and the building amenities like the elevator and trash chute make daily life very convenient. Beyond the physical space, the community here is wonderful. Every single neighbor I have met during my time here has been friendly, nice, and welcoming, which makes the building feel like a true home. The management and maintenance teams are truly out of this world. We have a live-in superintendent (Juan) who is the most attentive and helpful person you could ask for, and the entire management staff is incredibly friendly. Their responsiveness is impressive; for example, when I had a small issue with my fridge, they had a brand-new one delivered and installed in less than 24 hours - thank you Juan!!. It gives me great peace of mind knowing that if any issue arises, the team will provide a solution within a very reasonable amount of time. 100% recommend this building Cons: There are only two very minor things I’d mention, though neither was a dealbreaker for me: 1. AC Units: The units do not come with pre-installed AC. I had to purchase my own, which I expected, but it’s something to keep in mind. 2. Laundry Room: While having laundry in the building is great, a couple of the machines are occasionally out of service, which can lead to a short wait during peak times. Overall, these are tiny critiques in an otherwise perfect living situation. I highly recommend this building! Advice to landlord: Keep it up!

220 WEST 21 STREET · Manhattan
★★★★Jan 2021

Pros: Excellent building, management is a small family run business. Super (Juan) is attentive, responsive and caring. Him and his sweet family live on the first floor. Cons: Security at entrance could be better - no cameras for buzzing people in which caused for a few instances of stolen packages etc. Advice to landlord: Recommend camera at door. Recommend better communication opportunity between management company and tenants (email or portal etc)

220 WEST 21 STREET · Manhattan
★★★★★Oct 2020

Pros: The live in super Juan is wonderful! So nice and so responsive. Makes any repairs quickly and is flexible with time. The building is clean, elevator is working, and laundry machines are well maintained. Cons: If you live on the 1st floor you can hear anything that happens in the lobby. Advice to landlord: Keep it up!

220 WEST 21 STREET · Manhattan
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