All 3 tenant reviews.
20 WEST 69TH STREET, · avg 3.7 ★★★★★ · New York City
“Pros: Incredible location, beautiful street, high ceilings and tall windows. Neighbors are very nice Cons: When we moved in we discovered that half the outlets in the apartment didn’t work, and management refused to fix them so we had to run potentially dangerous extension cords all around the apartment. We had incredibly loud construction above us for several months every morning starting at 7am, which also caused multiple leaks in our apartment. Management refused to even give us an estimate of when the construction might be over, and just told us if we don’t like it we should move out. The heat one winter was blasting to about 90 degrees, and they told us they wouldn’t turn it down, that we should just leave our windows open all day, even when we’re not home. (“Don’t worry, no one’s going to break in!”) The location close to the park is lovely, but also means that the neighborhood is an absolute zoo every weekend and it’s hard to get to your building on marathon day/Halloween/other random events. Lots of construction on the street means constant honking and noise every morning. Building was beautiful but pretty run-down and not well-maintained. At one point, one apartment in the building was an illegal Airbnb and random groups of people would show up every weekend to party. Management made everyone come to the office to get a new front door key in an attempt to get rid of the airbnb tenants, but somehow failed to realize that since they hadn’t legally evicted that tenant yet, they’d have to provide them a new key, as well… Threatened to withhold our security deposit if we didn’t let them show our apartment to prospective tenants at any time they wanted, even when we were out of town. Landlord would raise the rent drastically each year- our rent went up $1300 in two years. Advice to landlord: Treat your building and tenants with respect”
— 20 WEST 69 STREET · Manhattan“Pros: Building is in a perfect location, neighbors are friendly and nice Cons: Property management is a bit disorganized, thought our lease ended on a different day than it actually did, then raised out rent and charged us a pro-rated raise since they missed our original lease ending date. Advice to landlord: Be more organized”
— 20 WEST 69 STREET · Manhattan“Pros: Location and apartment layouts. Pets allowed. Good light. Thick old walls means you don’t hear your neighbors. Cons: Building is poorly maintained. Electrical setup is potentially dangerous. (Few outlets with extension cords upon extension cords is the buildings solution) Exterior needs help. (Leaking plaster underneath windows) Old kitchens and dreadful bathrooms. Dirty hallways. Water will burn your skin badly if you’re not careful. Maintenance is so poor it’s often better to call outside help and pay for it yourself. (Buildings maintenance man Zali is miserable and his team does a sloppy job). The landlord is overall rather neglectful. Advice to landlord: It is becoming clear to the neighborhood which buildings you run, they look quite shabby from the outside (and inside). You need to do some serious work on doing basic updates to the interiors of your buildings before you have a lawsuit on your hands. (Update electrical setups) Some of these setups seem like they’re on the verge of being dangerous. Update your kitchens and bathrooms. Clean up the hallways and the garbage outside of your buildings.”
— 20 WEST 69 STREET · Manhattan