All 5 tenant reviews.

“Unit 27 Pros: Excellent pest control (exterminator comes monthly at no cost to tenant), very nice Super, pretty low noise level all things considered (right off Broadway, so traffic is naturally loud, but neighbors are generally pretty quiet?); no major issues seemed to happen in our building while we were here, at least that the manager/super let fester! pretty generally well taken care of building Cons: Our intercom didn’t work, so folks had to call us in order to be buzzed in; pretty serious delays sometimes in maintenance requests, but urgent things seemed to be taken care of relatively quickly; there was some electrical issue the first year we were here (2023) that seemed to be pretty urgent (most everyone spoke Spanish, but from what I caught it sounded like some corners were cut and the electric needed to be re-done); while neighbors were generally quiet, there was someone who lived above me who ran up and down the hallway every day pretty frequently that could get pretty loud, but it wasn’t anything crazy (there was one couple who used to get into a like yearly screaming match in the hallway, but it was more entertaining than annoying, and typically didn’t last long) Also, while the super and building manager were responsive and kind, good luck getting a straightforward and quick response from the owners/company! SDG (Ana Serrano) will take weeks off without any out of office message up, and will only answer one question at a time; you kinda have to hold whatever she needs from you over her head until she provides the information you’re requesting. Advice to landlord: more widely advertised and efficient maintenance requests system”

“Pros: Super lives in building so repairs are quick Cons: Packages get stolen Elevator is a bit rickety”

“Pros: Super takes care of the place. Nice and quiet neighbors. Average building in the neighborhood. Cons: Packages get stolen from the lobby. Inside of the building is ugly. No A/C in unit. Advice to landlord: Show more care to the building.”

“Pros: Washer and dryer in unit Cons: Infested with roaches, probably mice too (saw a dead one in the hallway once). Old building with a lot of cracks and holes, easy ways for pests to get in. Windows leak when it rains. Landlord never wants to pay to fix anything properly and instead will send the super to just place caulking. Advice to landlord: Repair the building the right way and listen to your tenants”

“Pros: It’s a building Cons: There is no maintenance in the building, the elevator is usually out of service. The superintendent does not return text messages. The management of the building is negligent.the building’s power rating posted to the front is a D. The sink water smells. The roof has had multiple leaks Advice to landlord: Don’t take business personal.”