All 17 tenant reviews.

“Pros: Clean, elevator, nice sized apartments Cons: Noisy, apartments seem to have been "chopped up" to make more bedrooms per apartment”

“Pros: Cleanliness and doormen are great. Location to the subway is easy and convenient. Cons: Lack of communication with landlord/management company. Cockroach and mice problems even with exterminator once a week. Advice to landlord: Communicate with tenants more effectively”

“Pros: Nice doorman staff and they are cautious about who they let in. They always call up. Nice apartments Cons: Overpriced and some roaches in basement”

“Pros: Amazing building staff, quiet, clean, large apartments, fantastic handyman, location Cons: Huge rent increases”

“Pros: Good building team Apt was clean and had lots of closet space Cons: Had a view of the roof next door”

“Pros: Spacious layout for NYC standard Central Location - near union square transportation Gramercy is a gem of a neighborhood Kind and helpful building staff Two functioning elevators Lots of natural lighting Up to date appliances Cons: Management slightly difficult to get a hold of at times Large rent increases Advice to landlord: Lower rental increases”

“Pros: The staff is amazing Apartment is updated and spacious Cons: No gym or roof”

“Pros: Spacious apartment, clean lobby Cons: Absurd building policies, doormen and super are scammers and made me pay them $500 in cash on move-out day, we had no gas in the building for many months during 2015 and management lied about the cause and refused to credit anyone or fix it in a timely manner, many illegal apartment shares with young kids who throw loud parties Advice to landlord: Be less horrible.”

“Pros: The landlord, doormen, and porters were all extremely friendly and helpful throughout the 4 years I lived at Washington Irving House. Whenever we had a question or an issue that needed to be addressed, they were always there to help to a timely manner. Cons: We had cockroaches a few times, but every time we reported it, the building made sure to have the exterminator come ASAP.”

“Pros: It's in a good location, the apartments are probably a tad more spacious then you get in lower Manhattan. Also has central air (forced air, no thermostat control), but it only turns on in June. Cons: The landlord is a well-known nightmare landlord. They fix nothing, 90% of the time they will not even respond to me no matter what, whether owe you money, there's a major problem in your building, or anything else. They're massive, own hundreds of buildings in the city and could not care less about you. Leave, stay, sue them, don't sue they don't care at all one way or another. You'll be lucky if you ever even get them on the phone. There's been a mysterious rotation of supers the past few years. No one statys longer than 6 months. The current super is horrible. Arrogant, rude, doesn't know what he's doing, refuses to fix antyhing. Advice to landlord: Answer your phone. Higher a competent super. Stop breaking the law just because you're so massive you don't care I you get sued.”

“Pros: Location is about it. The “luxury” veneer is a facade. Cons: Horrible horrible management. The worst of the worst, look at Yelp reviews. Thoughtless, careless, headless billionaire owners. Supers come and go. Tenants in distress are dumped and ditched with no remorse. Terrible chronic issues, leaks, mold, hidden rot. Advice to landlord: Stop be landlords until you start caring about people who live in buildings you own. Hire people with kindness and concern. Repent.”

“Pros: Location, building was well maintained by great building staff Cons: Rent was a little high. Claimed to be a luxury building but has no amenities aside from doormen”

“Pros: Location Bus, subway access Parks Long time staff very good Cons: Landlord sub-divides apartments Dormitory atmosphere Repairs in apartments poorly, cheaply done Frequent plumbing, gas, air-conditioning problems Advice to landlord: "New" lobby is a horrendous mash up; standardize and simplify lighting Clean up, paint, maintain basement / laundry”

“Pros: Great location by union square Cons: Water was shut off during the day sometimes”

“Pros: Doormen we’re great, awesome staff. Great location Cons: No cons apply”

“Pros: Great staff , landlord Cons: Noise, bugs noisy street Advice to landlord: Keep doing a great job”

“Pros: Doormen, cleanliness of building , management company Cons: I would say nothing Advice to landlord: Nothing to say”