Back to 140 STANHOPE GROUP LLC

All 3 tenant reviews.

140 STANHOPE GROUP LLC · avg 3.7 ★★★★★ · New York City

★★★★★Jun 2024

“Unit 3B Pros: This building is relatively newly renovated, but they did a good job maintaining character. Real hardwood floors and doors. Beautiful french doors, green walls that feel homey and not like a rental. The layout is very open and spacious with tall ceilings. There are dishwashers in unit which is such a nice perk. There is also laundry in the building; however, there is only one machine shared between 10 units. The laundry room is often dirty and the software to use the machine is finicky and difficult to use. The hallways and common areas (besides the laundry room) are generally clean and well maintained. The location is convenient; however, the M train runs very near the windows which can be quite loud. Originally, when we moved in, the rent was a very affordable deal. However, the rent has risen every year that we have been here, despite construction in the area and the managements lack of attention to maintenance. It now feels at market rate if not above. Cons: The management is unresponsive and, at times, difficult or even hostile. They are hard to contact: Calls will come from various, unlisted phone numbers. Callers will refuse to identify themselves. They will ignore multiple emails, preferring to only communicate via phone so that there is no written record. You pretty much have to threaten to withhold rent or file a complaint with 311 in order to motivate them to perform even the most basic maintenance tasks. Luckily, thus far, our unit is in good enough condition that we have only had to deal with them a handful of times. However, I can imagine dealing with them on any sort of regular basis would be a nightmare. We have gotten multiple posted notices from Coned that the management company has not paid the electricity for the common areas of the building. So far they have not turned our electricity off, but perhaps they will in the future. Most of the neighbors are nice aside from a few: One tenant regularly leaves dog poop on the roof. Another unit almost constantly hosts large gatherings and plays EDM music at club-level volume, all hours of the day and night. While we have not seen bed bugs in our unit, there was recently mattresses and furniture on the curb spray painted with the words, "bed bugs." Given the management's general lack of communication, I do not trust them to take the appropriate steps to eradicate any potential pest issues. Advice to landlord: You have a beautiful building in an in-demand area! Hire a management company that is more organized so that you are not faced with legal issues or tenant revolts!”

— 140 STANHOPE STREET · Brooklyn
★★★★★Jul 2022

“Pros: The apartment itself is really nice. The building is new. Solid thermal and sound insulation. Nice appliances (refrigerator, dishwasher, stove/oven) The cleaning service they use always does a good job making sure the shared spaces are clean and that the trash is disposed of on a regular basis. Cons: It takes forever to get something simple fixed. I know this isn't unique in this city, but it's almost laughable how you have to email and follow up for every single tiny little step in the process of getting something fixed. There is little enforcement of tenants' use of the space. The rooftop is often a mess because the tenants upstairs just leave their stuff lying around and let their pets use the rooftop as a bathroom. Also, tenants dispose of items by just leaving them thrown on the street. Advice to landlord: You have a beautiful building! By investing in making sure that staff fix issues as they arise and by communicating and ebforcing expectations of cleanliness to tenants, this building would be perceived as a high quality apartment building. Right now, it is starting to look run down because of all the small issues that are accumulating and because of tenants' inappropriate use of the common spaces as storage and a living space for their pets.”

— 140 STANHOPE STREET · Brooklyn
★★★★★May 2021

“Pros: Great construction quality. Great thermal and noise insulation. Decent appliances. Mostly respectful neighbors. Cons: When we moved in, the building was clean and well-maintained. By the time we left a year and a half later in 2022, it was a mess. So glad we left. Also get ready to have your rent skyrocket year after year. Ours started at $2300 and they wanted to increase it to $3700 at the end of the lease. Again, glad we left. At one point, the main fire alarm went off, blaring loudly. Fire department rushed in and told us the owner had to disable it. It wasn't disabled for DAYS. Door got broken into and stayed that way for a few days. Smoke/CO2 detectors with low batteries beeping all over the common areas. Door to the roof never worked. Roof is dominated (and cluttered) by a couple neighbors who used to leave their door up there to do their business. Some tenants (mostly young Bushwick crowd), put trash in front of the building or dump their stuff in the common areas. Owner never did anything. Really hard to get ahold of management and maintenance, bordering on impossible. Too many numbers to call and poor communication between them. Advice to landlord: Be more responsive to tenants. Fix your new building or it will look like a dump soon.”

— 140 STANHOPE STREET · Brooklyn
Advertisement