All 8 tenant reviews.

“Unit 20 Pros: Great Location and manageable rent Cons: The stairs are very steep and old; there clearly is not very regular upkeep on them. It can be loud if street facing because of sirens Advice to landlord: Do not be assholes when rent negotiations come up”

“Pros: -affordable rent -nice neighbors Cons: -pests in apartment. cockroaches, mice, bugs, you name it. -not clean. Kitchen is disgusting, bathroom has so many cracks and gross areas -unrenovated. Walls are gross. Toliets old. Appliances bad. Advice to landlord: Clean the apartment and communicate with your tenets.”

“Unit 24 Pros: Location and setback from street Cons: Pests — my apartment was full of roaches. My fridge went out and I was not given assistance to fix it for 8 days. Massive leaks down to the neighbors below. Unresponsive owners of property”

“Pros: building location was great, super is very nice Cons: super thin walls - you can hear everything happening above and below you and within your individual apartment. also Birchwood properties is unprofessional and completely unresponsive to emails. They refuse to give working phone numbers, so if you have an issue the super can't deal with you're probably out of luck. i moved out of this apartment a month ago and have been ghosted by the company. the super confirmed the apartment was left in good condition, yet we have received no information on the status of our security deposit, despite NY law requiring return within 14 days. Advice to landlord: Give us a working phone number, clean up the common space, get pest control for the roach issue”

“Pros: amazing location above punjabi deli Cons: the building is literally cracking at the foundation and going to collapse….. also just generally awful. Advice to landlord: tear it down”

“Pros: good water pressure, friendly neighbors Cons: unresponsive management and landlord, everything falling apart, cockroaches everywhere Advice to landlord: focus on tenant issues and be more responsive”

“Pros: i loved my little apartment and management was always very responsive. the super is a sweet guy once you get to know him, and the location is amazing Cons: i had roaches when i first moved in, they took care of it & kept up maintenance on it for the year to follow. also my heater used to make an awful noise at night but i got over it at a certain point. overall i had a pretty good experience, though”

“Pros: - Close to Subway - Super in the building and is helpful and communicable and can do Maintenace -exposed brick walls Cons: - the conditions of this building are extremely unsafe . The building legitimately shakes due to construction next door and there are multiple complaints on 311 detailing this - the building hallways have not been updated for years and it looks like a legit crack den. Old chipped paint, terrible floors it’s embarrassing. - landlord refuses to give email address or phone number only communicates through Secretary. Impossible to get in touch with landlord - building roof is full of pigeons that routinely crawl through the cracks in the walls and make noise - landlord raised rent every year and did not update any services, never painted, never replaced applicants.In fact they got worse -Internet is impossible through the brick walls Advice to landlord: - Be mindful of the dire need for building safety. This building is one bad storm or construction problem away from falling down. Extremely concerning this has not been addressed due to all of the complaints. - Be communicative with remnants. Give an email address and actually answer emails. Your secretary should not be doing all of your communication and negotiations. - rent in every apartment is extremely too high given the shoddy nature of this building and the lack of renovation and basic services that other apartments in the LES offer for lower prices”