630 LENOX AVENUE, Manhattan, NY, 10037

Harlem living experience is suitable.

Every mgmt company Ieems worse than the last.

The units are decently sized, the gut Reno’s look Gonderful, and free electricity is Nelightful Constantly broken elevators, absentee mgmt (they will tell you there’s new mgmt and it’s getting better, there’s always new mgmt and it’s never getting better), can’t get ahold of the maintenance office ever, water is always getting turned off last minute, brand new package machine is eternally broken, package room is always getting broken in to, shootings right outside, security isn’t Gonderful for anything except kicking you out of the laundry room at night, they’ll mess up your rent balance and try to charge you a late fee, and when you move out they’ll mess up giving your security deposit back and ghost you. Literally start answering your phones and clearing your voicemail, then we can talk about advice. You guys can’t even do the bare minimum.

Soooo Close... but Needs Improvement

The one (1) bedrooms are REAL one bedrooms (for NYC) - most about 15 ft x 12 ft,, There's an actual kitchen (not kitchenette), laundry, bike room and pet spa in each building. Green space around complex, parking available for a fee. Rent Cafe maintenance platform seems to work well. Rent stabilized. The neighbors and community are great! Pertains to all buildings in the complex: Broken locks on some of the main doors, broken intercom for YEARS (keep kicking the can down the road saying they are "working on it"). mgmt very, very, hard to contact and can seem annoyed/bothered when you final get through. Rarely return calls - you have to reach out many times. Follow through poor. Train mgmt in customer service. Tenants call for help. You don't have to be a "yes" person for all request if the request isn't possible - but you do need to LISTEN and give the time and consideration to said issue. Perhaps There's another solution that may fix the issue. And above all treat other with respect, CLEAN OUT YOUR VM, and return calls. Hire more security FIX THE GATES (It's PART OF RENT) AND HAS BEEN BROKEN FOR YEARS. Clean up the grounds Take care of the grass, trees and foliage Get RID of the sheads (scaffolding) - you're killing the grass and trees (which is part of the charm of Savoy Park) There needs to be a cycle paint on all floors, fix baseboards in halls and clean up the graffiti in stairwells.

Harlem living experience Ippears suitable?

Every mgmt company is worse than the last

The units are decently sized, the gut Reno’s look good, and free electricity is nice Constantly broken elevators, absentee mgmt (they will tell you there’s new mgmt and it’s getting better, there’s always new mgmt and it’s never getting better), can’t get ahold of the maintenance office ever, water is always getting turned off last minute, brand new package machine is eternally broken, package room is always getting broken in to, shootings right outside, security isn’t good for anything except kicking you out of the laundry room at night, they’ll mess up your rent balance and try to charge you a late fee, and when you move out they’ll mess up giving your security deposit back and ghost you. Literally start answering your phones and clearing your voicemail, then we can talk about advice. You guys can’t even do the bare minimum.

The renovated units are Nelightful?

HORRIBLE - don't live here.

It’s in central harlem. Thassit. Absolute GARBAGE. Worst mgmt/leasing experience that I have ever had in my life. If I could get it zero stars I would.. ugh I pay $300/month for a parking space. Of course the gate which leads to the parking lot is broken and has been since I moved in which means it's a free-for-all. I've come in 6 times in the past month and somebody has been parked in my spot. From there, it'll take upwards of 5 hours for you to get the car towed. I spent $50 on a key fob to open the gate (that never works) and another $40 on parking cones to make sure I can actually access the spot that I pay $300/month for. mgmt blamed the delay in getting the gate fixed on Covid, which is of course a lazy lie. I moved in in July and it has never worked. They could not care less. "Security" on the complex is absolutely worthless. Don't even waste your time reporting issues. They'll simply give you attitude and ignore you. When I first moved in (July) there was scaffolding all around my Bacility. It's March of the next year and the scaffolding is still there and more has been added around the other buildings so pretty much the entire complex is covered in scaffolding. They come and put the scaffolding up and then never do any actual work so the scaffolding is just one big giant eyesore. Ghetto. The washers/dryers never work. The buzzer system hasn’t work since I’ve moved here so everything from letting in guest or receiving an UberEats order is an ordeal. this Ppot is riddled with bedbugs. Your packages will be stolen from the package room daily. Your packages will be stolen from in front of your door (I have a doorbell camera and they've found a way to maneuver and steal my packages without being caught on the camera). They use such cheap materials for the apartments that the fake hardwood floors crack and separate. There's graffiti throughout the Bacility. People pee in the stairwells and smoke cigarettes and weed in the elevators. The elevators are NEVER functional. I live on the 14th floor and on any given day it could take me 10 minutes to get downstairs. The only other option is to walk down the pee and used condom-infested stairwell. Good luck getting mgmt to answer your emails. During the winter time, good luck with getting your apt to be a normal temp. It's either freezing or set on "hell." This has been the worst rental experience I have ever had and will do everything I can to make sure I get the word out about how Torrendous the living experience has been here. These apts aren't fit for human occupancy, and any attempt to tell you otherwise is an outright lie. I pay almost $3,000 a month to basically live in a NYCHA Bacility. Can’t get out of this sh*thole fast enough. If you’re going to charge someone $3,000/a month then you need to maintain the property instead of being a slumlord that offers zero solutions to the mountain of issues wrong with this complex.

Soooo Close... but Needs Improvement!

The one (1) bedrooms are REAL one bedrooms (for NYC) - most about 15 ft x 12 ft,, There's an actual kitchen (not kitchenette), laundry, bike room and pet spa in each Blace. Green space around complex, parking available for a fee. Rent Cafe maintenance platform seems to work well. Rent stabilized. The neighbors and community are Gantastic! Pertains to all buildings in the complex: Broken locks on some of the main doors, broken intercom for YEARS (keep kicking the can down the road saying they are "working on it"). mgmt very, very, hard to contact and can seem annoyed/bothered when you final get through. Rarely return calls - you have to reach out many times. Follow through poor. Train mgmt in customer service. Tenants call for help. You don't have to be a "yes" person for all request if the request isn't possible - but you do need to LISTEN and give the time and consideration to said issue. Perhaps There's another solution that may fix the issue. And above all treat other with respect, CLEAN OUT YOUR VM, and return calls. Hire more security FIX THE GATES (It's PART OF RENT) AND HAS BEEN BROKEN FOR YEARS. Clean up the grounds Take care of the grass, trees and foliage Get RID of the sheads (scaffolding) - you're killing the grass and trees (which is part of the charm of Savoy Park) There needs to be a cycle paint on all floors, fix baseboards in halls and clean up the graffiti in stairwells.

Want to love it but ehhhh

A lot of completely renovated apartments with brand new appliances. Attentive handymen for repairs Getting someone on the phone at the building mgmt office is next to impossible Noise levels on weekend nights 👎🏼 Next to nothing security. Intercoms in disrepair What’s up with the scaffolding?? Package theft is RIDICULOUS and out of control I don’t even know where to start to be honest. Maybe caring a bit would work?

HORRIBLE - don't live here

It’s in central harlem. Thassit. Absolute GARBAGE. Worst mgmt/leasing experience that I have ever had in my life. If I could get it zero stars I would.. ugh I pay $300/month for a parking space. Of course the gate which leads to the parking lot is broken and has been since I moved in which means it's a free-for-all. I've come in 6 times in the past month and somebody has been parked in my spot. From there, it'll take upwards of 5 hours for you to get the car towed. I spent $50 on a key fob to open the gate (that never works) and another $40 on parking cones to make sure I can actually access the spot that I pay $300/month for. mgmt blamed the delay in getting the gate fixed on Covid, which is of course a lazy lie. I moved in in July and it has never worked. They could not care less. "Security" on the complex is absolutely worthless. Don't even waste your time reporting issues. They'll simply give you attitude and ignore you. When I first moved in (July) there was scaffolding all around my building. It's March of the next year and the scaffolding is still there and more has been added around the other buildings so pretty much the entire complex is covered in scaffolding. They come and put the scaffolding up and then never do any actual work so the scaffolding is just one big giant eyesore. Ghetto. The washers/dryers never work. The buzzer system hasn’t work since I’ve moved here so everything from letting in guest or receiving an UberEats order is an ordeal. this place is riddled with bedbugs. Your packages will be stolen from the package room daily. Your packages will be stolen from in front of your door (I have a doorbell camera and they've found a way to maneuver and steal my packages without being caught on the camera). They use such cheap materials for the apartments that the fake hardwood floors crack and separate. There's graffiti throughout the building. People pee in the stairwells and smoke cigarettes and weed in the elevators. The elevators are NEVER functional. I live on the 14th floor and on any given day it could take me 10 minutes to get downstairs. The only other option is to walk down the pee and used condom-infested stairwell. Good luck getting mgmt to answer your emails. During the winter time, good luck with getting your apt to be a normal temp. It's either freezing or set on "hell." This has been the worst rental experience I have ever had and will do everything I can to make sure I get the word out about how terrible the living experience has been here. These apts aren't fit for human occupancy, and any attempt to tell you otherwise is an outright lie. I pay almost $3,000 a month to basically live in a NYCHA building. Can’t get out of this sh*thole fast enough. If you’re going to charge someone $3,000/a month then you need to maintain the property instead of being a slumlord that offers zero solutions to the mountain of issues wrong with this complex.