Showing 21–26 of 26 reviews · Page 3
Anonymous
4 years ago
Pros: Large apartments east to flex Cons: Busy street near hospitals and tunnel entrance
Anonymous
4 years ago
Pros: Responsive maintenance people Great amenities Nice renovations Cons: Not welcoming doormen Package room hours Stubborn super
Anonymous
4 years ago
Pros: Pool and rooftop Cons: Expensive and long lines for elevator Advice to landlord: Nothing
Anonymous
5 years ago
Pros: The rooftop is amazing, lobby is nice, apartment is good size, love the doormen, helpful when have any problem coming and fixing it Cons: They charge you 100 dollars every time you get locked out even though they say it’s on the weekend. Then they accidentally charge you more and say you owe money that was not clearly laid out on the ledger because the technology their using for accounting and to pay rent looks like it was calculated by a third grader. My toilet has been broken for a year and randomly will overflow, and they always come and fix it but it breaks monthly. Advice to landlord: Get a better accounting software or portal so it is transparent what you need to pay for utilities, lock out fees, random charges - etc. I was once accidentally charged twice for rent in one month and if I didn’t notice, it would not have been removed.
Anonymous
5 years ago
Pros: Great rooftop, gym, location, overall condition of building and apartments. Cons: Lee Rosen is an absolutely terrible property manager and landlord. He is beyond rude and virtually unresponsive when there are any issues or questions with the apartment. He has been with the Kibel company for so long that he does not care about ruining relationships with tenants because he is essentially tenured. Street noise is very loud on lower floors. Advice to landlord: Provide other people within the management office that tenants can work with so Lee can be monitored and tenants have options to work with a management liaison that suits them better.
Anonymous
5 years ago
Pros: Staff amenities hear Cons: None none none Advice to landlord: All was good!