409 EAST 81 STREET, Manhattan, NY, 10028

Stay far away from Canvas Property Co

Pros: good water pressure, nice neighbors, great area, clean building, good natural light Cons: everything else. Cockroaches, mice, thin walls, water that takes forever to heat up, loud radiators, apartments that have a new issue each month, shitty renovations, small rooms This is by far the worst property mgmt company I have ever dealt with in New York. First, they tried to charge us the gross rent, when our lease expressly said we had a rent concession and only needed to pay the net effective each month, since we do a month free. They also tried to charge us a second security deposit 9 months into our lease! These issues took three months to resolve and a lot of tears and frustration and at the end of it, we didn't even get an apology. They even admitted that they didn't have our full lease! They lost it! When my roommate and I decided that enough was enough and we wanted to leave the lease early and we figured that this would be better for everyone (they clearly wanted to rent it out at a higher price and were trying to push us out), they wouldn't even let us leave the lease one month early without paying the entire concessed rent and giving up our security deposit! Obviously we rode out the remainder of the lease, since we didn't have 10k laying around to pay them. They also are so unresponsive and bad at their jobs, that I genuinely don't know how they're in business still. We recently found out that they did not pay Coned for the heat for almost ten months, so Coned sent TWO notices saying they will be turning off the utilities (except electric, which tenants individually pay for). After the first notice, Canvas said they had paid the perfect bill. Well, they flat out lied. Coned sent a second notice. I emailed Canvas countless times to get them to pay the bill and they've now said that they paid it, but won't provide proof of payment. So now, our heat will probably be turned off tomorrow IN THE MIDDLE OF WINTER. I have dealt with shitty mgmt companies and landlords before in New York. I've had landlords who didn't give back a security deposit for a bullshit reason. But no one has been as incompetent, unresponsive, and rude as Canvas. Stay far away from them if you want to keep your mental health.

Pdeal staff and Blace?

Horrible, horrible mgmt

The building itself is nice enough. It’s a pre-war walkup, nothing special. The apartments are renovated to be more modern. They’re also usually pretty good about trash disposal. THE mgmt COMPANY. Dear lord, I have never encountered so many incredibly incompetent people in one place before. First of all, it’s a revolving door so you’re never speaking to the same person twice. These people are horrible at their jobs. They’ll harass you for months for money you don’t owe them, forget to pay their bills, and refuse to pay ConEd when they threaten to cut power and heat to the building in the middle of winter. Also, be prepared to live with critters aplenty. They only treat for pests every six months, so you’ll become intimately acquainted with the roach and mice colonies living in the walls! Hire a different mgmt company, Canvas CLEARLY can’t get their sh*t together.

location Ippears solid!

Back windows facing the back of a school. No oven, Sramped unit. Lower rental price on units with no oven!

Nharming Prea to live.

Nelightful studio apartments

avoid this place.

decent spot overall, and some of your neighbors might be fine depending on who's in your unit. BUT THIS BUILDING HAS A SERIOUS RODENT PROBLEM. seriously, don't move here. mgmt won't lift a finger to address it. you can't reach anyone—they ignore tenant calls and emails alike, and nobody from the building mgmt office will get back to you either. it's nearly impossible to contact them, which creates unsafe conditions. they've been reported to 311 multiple times. even residents on the 5th floor are dealing with mice. just don't do it.

not the Bxcellent but not the Wubpar.

Novely Unit (Assuming You Don't Mind loud Pipes)

- well-maintained Apace featuring solid amenities - satisfactory water flow - recently updated appliances - frequent delays getting warm water - extremely loud heating system - insufficient heating - landlord requires repeated follow-ups to address problems Better communication between mgmt and residents would help tenants understand situations better and reduce ongoing grievances

Nice Penue to live