Showing 21–26 of 26 reviews · Page 3
Anonymous
4 years ago
Unit 4E Pros: *Awesome doorman *Virtually no street noise *Friendly community *Great views Cons: *Numerous maintenance requests, some taking months to finish
Anonymous
4 years ago
Pros: Great doormen, huge units, responsive Maintence Cons: New management not as responsive Advice to landlord: Fix the mass communication. Getting emails about gas being off all day at 3 pm!
Anonymous
4 years ago
Pros: Quiet, friendly staff, easily accessible, good size apartments, plaza is convenient and clean, grocery store on premise Cons: Leasing office is a mess. Took forever to hear back and had to continually follow up to hear back. But once you’re past them, it’s smooth sailing. Maintenance requests are via phone and not through an online platform to make it easy to manage. Advice to landlord: Revamp leasing process. Create app or online portal for maintenance requests.
Anonymous
5 years ago
Pros: I liked the cleanliness and size of our apartment Cons: It’s far away from everything- restaurants, bars, grocery stores, etc.
Anonymous
5 years ago
Pros: - Solid apartment finishes for the price range - Low rent / SF - fairly large apartments - Incredible views (high floor apartment) - Great doormen and “on the ground” staff - Fast elevators - Affordable parking for residents who want to have a car Cons: Property Administration / Management can be a total disaster: - Months to fix a broken air conditioner in the summer - Weeks + taking off of work to camp out in the office to get flooding from a leaking pipe taken care of - General in responsiveness from maintenance (never answers the phone or responds to emails) is atrocious, although management has acknowledged that this is an issue they are working on - Move in window of EXACTLY 1 hour / person, timed by security guard with a stop watch, is obnoxious - Every management / leasing employee borders on impossible to deal with, with the exception of Amanda Lippon, who is a treasure and seems to hold the whole thing together - - This gets made substantially worse by the fact that building offices open late (10am) and close early, requiring moving work around to camp out for any issue that isn’t being responded to remotely (which will be most of them) The location is the biggest thing here. You go in knowing you are signing up for being removed from the “bustle” of Manhattan - which comes with being removed from some of the convenience. There is no nearby subway, and the Gristedes on the property gauges for convenience - even by Manhattan standards. Advice to landlord: Make moving in / out easier Get your act together on apartment repairs The PRIMARY, NUMBER ONE thing holding this property back from being much nicer (and potentially commanding higher rents) is the apathy and incompetence of front office staff outside of Amanda. You have solid buildings, great doormen + maintenance workers, and a special community that’s built around the plaza. Please get this together and save future tenants the pain.
Anonymous
5 years ago
Pros: Building staff really cares about residents, spotlessly clean, kind office staff, run like a tight ship! Cons: Lots of rules, security will yell at you if you are parked out in front too long Advice to landlord: Great work Waterside!