225 E 95TH ST, New York, NY 10128

The most poorly managed and poorly maintained building I've ever had the dis-service of living in during my 15 years in Manhattan. For anyone considering wasting their money and time in this building, know this first: 1. They idiotically separate the lobby into two floors, which means every elevator trip takes an egregious amount of time, if the elevators are even working - 90% of the time 1 or 2/3 of the elevators are down, which means it will take you 5-15 minutes to reach your apartment. Packages are on one floor, mail is on the other, and the doormen are either half asleep or useless 2. The building maintenance is disgusting. I lived in the same unit for 18 months and the windows were never cleaned, maintenance requests were ignored unless I physically went to the management office. And there's a horde of disgusting tenants who have their dogs ---- and piss right by the building entrance. No one does anything about it. 3. The building management is clueless - they don't keep any documentation of your move-in or move-out, don't respond to e-mail and phone calls, and often times don't even show up to their own office for work. 4. Rather than spending funds on improving the building, they waste it on these idiotic sponsored pop-up events that no one in the building attends. 5. Almost forgot to include this - do not move into this building if you can't handle loud noises. There is jackhammering and entire building vibrations from 9AM to 4PM every single weekday. Good luck with that. In a city full of respectable door-man residential buildings, do yourself a favor and avoid wasting your time here.

I've lived at Normandie Court for a bit over a year now, and I'm always raving about the health club—the pool, steam room, sauna, and that awesome deck with the killer views in the summer. Yeah, there's construction, but nothing that wasn't disclosed or unexpected. They certainly do their best to provide quiet space if needed. The building's well-maintained, the staff is great, and the package room staff are awesome. The morning coffee, bubbly and music, cupcakes, donuts, and cider in the lobby and those fun events on the club floor—it all makes living here really nice.

windows let lots of air in and out. elevators constantly out of service. you need to send multiple follow ups to get a response from management. local law 11 work is behind schedule with no explanation. steam rooms in the health club out of service for months with no updates, women's sauna in and out of service, can't access the west sundeck because of local law 11 but no adjustment to pricing for any of these unavailable amenities for which they are charging. the leasing office / agents are curt and despite all I've mentioned above, unit pricing is substantially out of line with the current market - they are raising rent (15% and up for units that they haven't updated) while rents across the upper east side are falling. management is out of touch with reality and the building's units are overpriced as a result

I have been living at Normandie Court for a bit more than a year now and my experience has been abhorrent. There is one thing you want for the place you live in, it's quietness and peace. You will get none of it in this property. Construction work with concrete demolition has been ongoing on this building for about a year now. It runs Monday to Friday, from 8am to 5pm. Read reviews, the noise is deafening and will make you go crazy! According to the progress plan they are giving us, the work won't be complete before 2 to 4 years. After what, they have to start again as it needs to be done every 5 years. Other points to note: 1) laundry room is always abused, people was dog stuff in machines leaving lots of dog hair in them; most of the time, half of them are 'out of order', the rest of the time, people leave their stuff in there for the whole day. 2) Metropolitan hospital is nearby and you will hear ambulances day and night, about every 10-20 minutes. I would not recommend living there.

Management does not care about tenants. Insane drilling and construction for the last 6 months every day. All the management does is set up a stupid hospitality suite. I want actual compensation for the inhabitable living environment not a separate random suite I have to sign up for

I've lived here for over 4 years and the first few years were fine. Great location and helpful doormen/package room people. However, the last year has been a nightmare and I'm counting the days until I can move out. 1. God awful construction is occurring to the facade of the building (local law 11). It is literally a jackhammer drilling into the wall right next to you. You cannot work from home, hear zoom calls, or even hear your own thoughts. My noise cancelling airpods do not help. It happens monday-friday 8:30am-4pm. I've started praying for rainy days because they can't do construction when it rains. The construction is scheduled to last TWO more years. I'm truly moving out soon because of this. 2. Laundry room is large at first glance, but normally at least 1/3 of the machines are broken. Or an idiot puts tide pods in the drawer where detergent goes ruining the whole machine. Or the non-broken machines have pet hair all over so you can't use those either. 3. I've had two mouse issues in the past year. The first issue could have ended it all, except the maintenance person who came to plug the holes botched the job. I know this because the second time I had a mouse issue, the same exterminator complained about how the incompetence of the repair made him come back twice. Rent keeps increasing, and I've seen equivalent and/or nicer apts for less money than this.

If you are thinking into moving in at Normandie Court, I would strongly suggest you reconsider. Some construction work started mid August (and will last 12 months min.), which uses power drilling machines as well as power saws from 8am to 4pm, Monday to Friday. The noise is a nightmare and is to bang your head on the wall. I have exchanged countless times with management by phone, email and in-person. I have told them my pregnant partner had anxiety because of the noise, that we were then raising a newborn. While they say they are “being helpful”, they do absolutely nothing to alleviate the issue for you. No rent concession nor letting your break the lease penalty-free; which really would be the human thing to do. Instead, they ask for $16,500 to break your lease (3 months of rent). Management mentioned the work would last a year (per building) and that only 1 out of 3 buildings had started so far. You’re warned. Besides that, it is located in an extremely noisy neighborhood, there are hospitals nearby and ambulances sirens every 5 to 20 minutes day and night. If you WFH or have kids (or pets), please for your sanity stay away from this place! Laundry room is poorly kept together, people wash very hairy things leaving tons of hair in washers. Nobody empties the lint drawer, leaving you to do it every single time. There is really nothing “luxury” about Normandie Court or its management. I regret moving here.

This place is run by one of the worst management companies I have ever dealt with in my 10+ years of living in NYC. There has been terrible construction since July 2022 (demolition and jackhammering of the facade that causes such an unbearable noise it's made our units uninhabitable from 8am - 4:30 every. single. day.) This has been a huge inconvenience to anyone who works from home (like myself). Not to mention people who work nights or have small children. I don't pay "luxury building" rent so that I can only comfortably access my apartment from 4:30pm - 8am the next day. And because the work is city mandated the management company refuses to do anything to mitigate the situation. There's a lounge in the building that tenants could work from, however you have to pay for it. People asked if they could be allowed to use it for free since their units are unusable during the construction, but management said no. They then asked if they could pay on a month to month basis because they won't need access to the lounge for the full year, management said no. I have emailed them multiple times simply asking for an estimated timeline of when the demolition will be done but I haven't received a response. Everyone I've spoken to in the building is miserable and management has done absolutely nothing about it. What other reviewers said is true, once you're a tenant they couldn't care less about you. They figure if you move out they'll just get someone new to move in. My hope is that this review prevents people from being that next person. Avoid this building (and management company) at all costs. You will end up spending a lot of money for nothing.

- Good location (good subway lines / buses), - Mailroom (quite handy when you received a lot of parcels; staff is also friendly). - The worst of all: this is an extremely noisy place (ambulances every 5 to 20min at all times of day, endless construction work). If you are looking for peace, that's not where you'll find it, - Property Management is probably one of the worst I've ever dealt with, they literally don't care about their tenant whatsoever, - Time to time, elevators break and you end up waiting a long time (5-10 minutes) before getting one that's completely full, - No in-unit laundry, all in the basement to be used by all (generally messy, not well kept together; half the machines are out of service and you'd be lucky if you laundry doesn't stay stuck),

The management here is awful. There is some local law construction that’s been going on for nearly two months and will continue for who knows how long. The noise is so loud that you won’t be able to hear someone talk right next to you. Since a lot of people still work from home, one would think management would offer accommodations so everyone can work. Nope. Instead they tell you to there’s nothing they can do even though you pay upwards of $3.8K a month for a single bedroom. And forget about trying to use the advertised amenities unless you want to pay a huge lump sum up front for a health club contract that lasts your entire lease. They won’t waive that fee either even though they 100 percent can. If you try to go down to complain, expect to wait awhile for the elevator because one or two are ALWAYS out of service. There is nothing “luxurious” about this complex. Management should be fired and they should reduce everyone’s rent for the hell they put everyone through.