Showing 11–20 of 20 reviews · Page 2
Anonymous
3 years ago
Pros: Great location and wonderful staff Cons: Repairs going on 24/7, water and elevators shut down regularly. We did not have a working stove for 6 months and the laundry is terrible. You have to pay extra for the gym and the roof has been closed all summer. Advice to landlord: Give rent credits if the stoves wont work for 6 months.
Anonymous
4 years ago
Pros: Staff are terrific Cons: Massive rent increase and lack of upgrades to roof
Anonymous
4 years ago
Pros: Other than the management and management company the concierge/doormen, porters and staff are extremely helpful and friendly. The building is clean and the apartments are nice. Cons: Management is extremely hard to get in touch with. They do not return calls or emails. They are also unfriendly-on numerous occasions I have been in the elevator with a member of the management team and they don’t say hello or even look at you. Also, the gym is very small and under equipped so you need to keep your outside gym membership. Thanks Advice to landlord: Get a more responsive management team that is happy to interact with tenants
Anonymous
4 years ago
Pros: Veteran doormen, porters, and maintenance are excellent. Some new guys won’t help you with bags or say hello. Most of the residents are nice. Pets are allowed with ESA papers. Cons: The rent has been raised almost 50 percent from pre-covid rates. The rent is not market price. Redone apartments are done very cheaply, with plastic floors which dent under furniture, we didn’t have gas for four months. Management company just wants to charge a premium for location. I would not call the apartment luxury.
Anonymous
4 years ago
Pros: Building is clean and doormen are extremely friendly. Cons: A lot of rules that seem unnecessary
Anonymous
4 years ago
Pros: The units are generally nice, they are new and have sizable layouts. The doorman are awesome here and are incredibly helpful and the location is one of the best in the area. Cons: There are cockroaches in a luxury building on the even the top floors, which is astounding. There is also a ton of noise as all the building cares about is renovating units with no regard for current tenants. The building also lost gas in July and still hasn’t been restored. The management company offered zero refunds for rent, and they use units under construction as a feint to artificially create scarcity for their units in order to increase rent year over year. The prices for these units are also significantly over-valued. One of the three elevators goes out of service once every 2 or 3 weeks, causing lines in the lobby. Management does not care about their tenants and is awful to people. It’s not worth the headache of dealing with them, avoid. Advice to landlord: Care more about your current tenants.
Anonymous
4 years ago
Pros: Management is responsive if you need repairs and generally super friendly and communicative. Reception is lovely. Lots of closets and deep pantry (four in my one bedroom). Walls are thick so I never hear my neighbors. Building so far (eight months in) has been clean and well maintained; no pests that I’ve seen or heard of from others. My electricity bill is usually $150per month in the summer and was around $70 in the winter - though I tend to cook more than the average NYer and was WFH. Gas is included. Haven’t used the gym so I cant speak to that. Cons: There are always improvements being made somewhere; luckily, my floor hasn’t been affected in a while so we haven’t heard much construction noise outside of a monthlong stretch earlier in 2021. The roof is MIA; construction was supposed to be done by September 2021 but apparently the permits haven’t even been approved, so who knows when that’ll actually start and end. I moved in with the understanding that the roof deck would look lovely in a few months’ time but unfortunately that doesn’t look remotely possible over the next year (management currently says they’re hoping it’ll be done by January 2022 but let’s see what happens…).
Anonymous
4 years ago
Pros: Large spacious floor plans, great location next to center all park, friendly door men, nice mgmt and resident manager, large laundry room Cons: Not a lot of grocery stores nearby, some older residents are fussy Advice to landlord: More front desk staff on the weekends
Anonymous
5 years ago
Pros: Renovated apartments, amenities, views from apartments and rooftops, doormen and doorwomen are very friendly, location Cons: Sometimes packages are poorly managed despite them having buildinglink, resident manager takes weeks to respond and our rent bills are not always reflected correctly (they eventually get fixed with some back and forth). Couple of roaches which I didn't expect in a luxury building (could be due to our proximity to the trash chute) Advice to landlord: More pest control around trash chutes and in stairwells. More training/better system for packages, as well as resident manager/accounting log.
Anonymous
5 years ago
Pros: Great location Friendly staff All problems are promptly solved Very good apartments & kitchen appliances Cons: A bit pricy for the region Terrace reforms have been going on for over 2 years now and they never end Advice to landlord: Being more flexible with pricing negotiations given COVID-19 crises