Showing 1–10 of 25 reviews
Current Resident 133294
4 months ago
Awful cockroach infested and mice.. save your self from a costly move and rent someplace else. I have lived here for two years and management can’t seem to get control of the cockroach infestation I move in to a different apartment that was newly renovated but have been having issues first with a swear smell throughout the apartment that lasted 5 months before they were able to fix it, and now 3 months of cockroaches. The apartment prior to this had mice and cockroaches
Anonymous
1 years ago
Pros: Cleanliness given the number of apartments; lovely staff; quiet; great views of the Hudson Cons: Tenants violating smoking rules; thin walls; lots and lots of pets Advice to landlord: More enforcement of building rules
Anonymous
1 years ago
Pros: Friendly staff, laundry room on site, concierge means I never miss or lose a package. Maintenance staff is very responsive to requests. Cons: The rents are extremely high. I find that they may be doing some shady business, especially after I obtained my apartment registration. It feels like they are doing their best to take advantage of their tenants... they advertise lots of amenities, but none of the amenities are free. Parking is a few hundred dollars a month. the gym is a huge monthly cost, especially in comparison to other gyms. It's just ridiculous that they make it seem like these amenities are a plus if you are a tenant, but in reality, they re not! Advice to landlord: Be transparent
Anonymous
3 years ago
Pros: The gym is great ( but it’s an extra 250 dollars charge per family) Relatively close to public transport Walking distance to the bus and metro north Only 20 minutes walk downhill to the subway Great view Hudson river or city and Harlem river Cons: 1. Victor is the biggest incompetent property manager I have ever seen. He doesn’t care barely answers and when he does he will twist your words and won’t do anything. 2. Neighbors can be noisy, I have a psycho living next door who screams at odd hours and punch the walls. Several complaints to the management didn’t really help. 3. The building doesn’t enforce the lease clauses except for the payment. They won’t provide quite enjoyment they don’t enforce their own carpeting law which is sad because the neighbors above you can really open a gym above your head 4. It’s a 500 families building so there is always someone moving in or out and that means slow elevators and construction! A lot of construction! You won’t have a moment of quiet. Oh and did I mention that the walls are paper thin? You can literally hear your neighbors snoring at night. Advice to landlord: Fire Victor, invest in better insulation, treat your tenants with respect
Current Resident 586368
3 years ago
This building is just a piece of crap, walls are paper thin. The management is crap, they don't deal with any issue. If you happen to live next to a crazy neighbor who rages or pound the walls they won't bother helping or even sending them letters. I was living next to a family that had a rouge visitor for 1 year. That family told the building that the visitor is not a rouge tenant rather he comes and go, however, that was a lie. Management were informed however they did nothing about it. If you are looking for a quite living look elsewhere this building is really that bad!
Former Resident 42812
3 years ago
STAY AWAY FROM THIS BUILDING,NO SERVICE, NO HEAT ,NO SECURITY,DOORMAN WILL NOT OPEN THE DOOR! SUPER- BIG IDIOT-DOESN'T WORK ON SATURDAYS-IF HE IS IN THE BUILDING.RENT IS JUST CRAZY!!!BUT NOT FOR EVERYBODY,SPECIAL TENANTS GETS ALL THE ATTENTION!
Anonymous
3 years ago
Unit 1112 Pros: Concierge in basement is convenient and safe so I know my packages won’t be stolen. Big Landry room. Convenient to metro north and big parking garage and gym in building. Rooms and windows are big and plenty kitchen cabinets and closet space. Cons: The air conditioner and heat come from the same built in unit and the building decides when it switches over, and they actually have to come into the apartment to physically switch it. The a/c and heat are not very good. Only two elevators per tower and they are crowded at rush rime and slow. The discount for gym and parking in basement is minimal, so they’re both still ridiculous expensive. Some of the doormen are nice but others are rude and mean and one is a lech and makes me and my daughter feel unsafe. What’s up with the bathroom vent and what lives in There? I HAD TO THREATEN TI SUE TO GET MY DEPOSIT REFUNDED Advice to landlord: Update the a/c and heating units and bathrooms instead of wasting money on new wallpaper and carpets in hallways and lobby. Get ride of the lech doorman. Close up vents and get better pest management.
Anonymous
3 years ago
Unit 1525 Pros: The rental cost Cons: I have recently moved out of the building, I hesitated to write a review but I think it is important because I would not want someone to go through something similar. I lived there for several years and I could no longer take living here. Management: The building is having a lot of tenant turn over. A lot of younger tenants are moving in and the amount of marijuana smell is ridiculously strong. A lot of the older tenants with families are leaving and even the older tenants without kids because of this. I complained to management for two years straight and nothing major was done, after 1 year they told me to place a draft stopper under my door, NO they did not do it, they suggested that I do it. I put the draft stopper, and nothing happened. Some of the apartments, like mine have a balcony. I was up high on the 15th floor and I could see the younger tenants growing marijuana plants on their balcony. I would send management pictures too and still they did not address or even reply to my emails or calls. Even living in a higher floor you would think that it would be better with the smell but it wasn't. Repairs – The building does not like to repair. They have a portal that you place your repairs and they never look at it. But then again there are close to 600 units in the building and about 2-3 handy men to service it all. And the handy men are not very good handy men. They expect tips to just look at the issue in your apartment then to fix it. I complained to management about this, because this should be part of our rental fee and no tip should be expected and their response was that they would look into it but never got back to me and next time I had an issue the same thing happened. The super Krish is non responsive and of no help. All he does is stand around and say no to everything or instruct to have a crappy job to be done. Its all about doing a botched job on top of the error or repair, not starting from scratch. Does not matter if there is mold or anything. Again, I had YouTube or had to outsource a handy man to fix it. Rodents – yes there is rodents and lots. When I told the buildings super, he told me to put my name and apt on a list and that on Wednesdays an exterminator comes to inspect. The exterminator is one of the handy men, and he knocks, and gives you traps for me to place myself. And for the roaches, the same, they gave me roach spray so I can spray myself. How is that proper service? Laundry room – the machines never work, something is always wrong. And the room is so small for close to 600 units. Plumbing – the water pressure is not great and the drains are always getting clogged. Luckily there is YouTube that can always help in tough situations. Building parking – extremely expensive. When I left, I was paying $475 a month. They are icon parking a separate company from the building management, but they pretend they are a one stop shop and they are NOT. There is also a lock out time when gates are closed. If you want 24/7 access, it is a different fee and you have to pay for a key for access aside from the monthly fee. Building amenities – The gym and pool are extremely expensive. Location & Commute to the City – aside from management, this was one of the reasons I moved. I work in the city and there are no trains just express bus to the city. The express bus is by schedule only, if you miss it you are screwed. And the commute is NOT the 20 minutes they say, it is 50 minutes on a good day into the city. Coming home is another beast. It is close to 2 + hours back home during the rush hour and forget it if its raining or snowing. Rent - The rental increase and hidden charges are ridiculous. I tried fighting some and because of the fine print, I could not dispute it. Stolen packages – Do not bother having a delivery service bring you something. They leave it at your door and it is stolen. You ask the doorman and its like speaking to a wall. They do not see anyone because they are fake doormen. Especially at night, the night doorman is sleeping and anyone from the street can just walk in. Advice to landlord: Be attentive to your tenants, make sure you stay on top of the marijuana smell throughout the building and stop ignoring it. The younger tenants are ruining the building with their marijuana use/smell. When tenants report this issue and show you pictures of other tenants growing marijuana on their balcony, address the issue, do not ignore it. Also, keep tabs on the people with pets. They need to have rules because their is urine and poo in the elevators or in the carpet in the hallway, imagine stepping on urine when you exit the elevator, disgusting. The super needs to be a real super and be on top of repairs and fix the rodent issues. Management needs to get better doormen that are alert and not allow anyone in and do a real doorman job for the rental price. Attend to fixing the laundry room or get another one, its not enough for the amount of units! And lastly, stop it with the hidden cost of AC, heat, renewal fees/increases and closing costs and ALSO RETURN DEPOSITS TO TENANTS LEAVING!
Anonymous
3 years ago
Pros: Close to metro north Cons: Thin walls. You can hear everything Advice to landlord: Insulate walls to reduce noise
dwbranbt
3 years ago
The doorman don't ask people want apartment they going to and don't call up the apartment and strangers come and go as they went and that's no good and I don't like that the management got to something about that