All 25 tenant reviews.

“Hello apartment seekers! I recently moved back to Virage Apartments after having previously lived here in 2018. At that time, the property and management team were absolutely amazing—which is honestly a big part of why I decided to return. So far, I’m giving this experience a fair and balanced review and will continue to share updates as I settle back in. Within my first 30 days, I did have to submit several work orders. The good news is that those issues were addressed in a timely manner, which I do appreciate. That said, while this property may not be the newest community in the area, that should not be a major issue if the units are properly maintained, thoroughly turned, cleaned, sanitized, and refreshed between residents. For many renters, that level of readiness and care matters just as much—if not more—than whether a property is brand new. I’m hopeful that my return experience will continue in a positive direction, and I plan to come back and provide another update in the next 30 days. Stay tuned.”

“I recently visited my friend's apartment community, and I was absolutely impressed by everything! The amenities, like the fitness center and pool area, looked top-notch—perfect for relaxing or staying active. The apartment itself was spacious and modern. The staff I interacted with were friendly and professional, making the whole experience even better. It’s no surprise that my friend loves living here. I am in the process of selling and considering moving here, perfect location! Highly recommend!”

“If i could give this place no stars I would. Wish i would have read these first! Do yourself a favor and run as fast as you can. Not only does this complex not respond to issues it is filthy inside. The hallways smell like pee, they have dumpsters that are in the entrance that stink nonstop. When i moved out and turned in my notice, they ended up going with the date the roommate give - not mine - as we each had to sign a separate lease. Then i was told they don't go by separate leases although we each had to sign one. I showed back up to my apartment and was locked out. And besides that, they left the doors unlocked and half of my things were stolen, and they did not even care. THIS APARTMENT COMPLEX SHOULD BE SHUT DOWN!!!! When i went in to complain i saw 2 other people in there complaining as well. Lesson learned to read reviews moving forward. Nobody should ever move here. Worse decision I ever made! RUN FOR THE HILLS PEOPLE!!!! You will thank me for the advice!”

“Upstairs neighbor wakes me up every morning at 5am. You can hear the dumpster truck every Monday 4am. Maintenance request doesn’t get resolved in a timely manner. The issue with my oven has still not been resolved. It’s been two weeks.”

“Move ins and moves outs make money but long term residents make a community in my honest opinion. This property could be a diamond in the rough but currently management and property staff make it more rough. The basic property is nice but the day to day operations make it less than favorable. If visiting this property for a walk through make sure you visit the waste infected dog park and check out the garbage rooms/trash chutes... that will be your 24/7... not the lobby or community room that requires a hefty payment and cleaning of the public toilets if you plan to use for family events and celebrations.”

“The worst property I've ever lived at—that includes 7 different complexes in Houston. I would never renew my lease at this place. Management is incompetent—almost to a certain degree that their deficiencies seem intentional. If it wasn't for the location, I would have broken the lease early and paid the penalty.”

“It has been overall good even tho there has been some issues, I like to thank the Erin, Renita and Ashley for how Professional they are.! ******************************************************************************************************************************************”

“As a resident of over 6 years, I have loved living at the Virage! As a dog owner, it is very important to feel safe at any time of day or night to walk the dog in the areas provided by the apartment complex for pets. I also love the location of the Virage, as it makes for a very convenient commute to work, and is close to downtown, the Heights, and the Galleria area as well!”

“This has been the worst move in experience I’ve ever had. From miscommunication throughout the leasing process to attitude from the leasing staff, awful. We’ve also had things that need attention in our apartment for going on 2 weeks now with no maintenance solution and there’s always excuses. Best thing about this apartment is the location and look. Awful otherwise lol”

“I like Virage overall yet there is room for improvements and they should be made. Also price shall lowered for the unnecessary services that are not really needed (for example the trash valet). Thank you for considering my input.”

“We were looking for an apartment well located in Houston, Virage is perfect, there is the park next door, the bayou, and the shops are not far away. the residence is pleasant. it's quiet, parking is easy to access, the common areas are pleasant. access to the I10 is close.”

“Overall it has been okay. Very noisy with neighbors and slamming doors. I wish you could buzz people in somehow at the gate or at the door. Parking is limited and people do not usually pick up after their dogs poop. They also walk them without leashes and they pee all over the place as I am on the bottom floor so they tend to keep marking my balcony which smells and brings nats.”

“For the most part I love it! Quiet, good quality appliances in the apts, great amenities. The trash by the dumpsters is pretty bad, and an eyesore. My only other complaint is that the coffee machine in the community center is often out of coffee/milk/cups.”

“The smell of trash is very bad and also the gate is not working which is a safety issue. I reported the smell on the fifth floor and is still not resolved, also the elevator is really dirty. I think is not good that you only keep the first floor clean to show to potentially new residents and the rest of us have to deal with the bad smell.”

“This place has gone down hill very quickly. The grounds are dirty, dog park is dirty, interior is dirty. Elevators dont work most of the time. I have waited 3 weeks to have a maintenance request addressed, and that was only because I called to follow up. Maintenance does not call to set up appts as requested in the requested. Office staff is not friendly.”

“I feel safe at the property and is clean and great location, just having less power urges and fire alarm issues. My unit has a great spacious patio. Apartment layout is very comfortable even though I have down sized by a several hundred feet from my last residence.”

“Great location and great staff when needed. The garage elevator needs to be replaced since it's broken down 5+ times in the last 8 months. It should also be cleaned weekly. The garage needs to be powerwashed every six months at least.”

“Great in unit experience, not so great when it comes to any shared space like the hallway, elevator, or amenities. They elevator frequently is out of order, the trash shoot isn't cleaned often so smells terrible, and amenities don't work (grill or fire)”

“The apartment complex is safe and perfect whether you are living alone or with a family. It does show its age sometimes and things do break regularly do to wear and tear. The amenities are great and overall the community is a great place to live.”

“My experience at Virage so far has been great! The apartment is mostly well cleaned and overall a very quiet community. Sometimes the cleanliness in trash chutes and garage elevators can get unsanitary because of many pets utilizing this elevator but that is somewhat expected. Overall it is a great place in Houston and a lovely community.”

“I love the location and the outside grounds (especially the back closest to Memorial). My 3 stars on the overall upkeep is mainly due to the freight (main) elevator and the trash chute. I believe the freight elevator usually stinks because it's the way the maintenance guys clear out the trash chute rooms on each floor. But, that means that the smell of the trash is now in the elevator. I SO appreciate what the maintenance guys do for us, but there must be a better way to keep the floor clean and the smell less stinky in the most used elevator. It's embarrassing to have people visit. Also, I'm not sure what has happened in the last ~2 weeks...I don't use the trash valet. I take my trash to the trash chute every night. Now, the trash is piled up in the chute and it's spilling over onto the floor. Even if I'm trying to be neat, I can't put it in the chute. Of course, this makes the chute room and the elevator area very smelly. It's almost like we recently got new residents that bring trash from elsewhere to dump here. I've been here 2.5 years and there has never been this issue before. Now, it's an every day thing.”

“Too much noise, halls and walkways very stained and dirty, so few trash cans around the community, and the exiting too smelly - Grounds no keep up, even grass is not even and not evident in some many spots. Need replacement ASAP.”

“Brand new resident in this community coming from Europe, so I am happy to start living there. Atmosphere seems to be peaceful and environment very agreable. Amenities look very nice too and excited to use them soon !”

“great so far! office staff is friendly. maintenance is very quick and diligent. safety is a priority. amenities are top notch! plenty of reaident social gatherings. would love to see more yoga or pilates classes.”

“I’ve lived at The Virage for almost 2 weeks now and I’ve been so happy with my experience, it’s the best apartment I’ve lived at so far! The staff are so friendly and helpful, I loveeee the amenities. I feel so safe here, and the common areas are always well kept and clean. I love that I always am seeing improvements being made to the new property, like new mulch in the flower beds and new turf at the dog park. Im so happy here”