All 25 tenant reviews.

“Aurora Place is clean, quiet and beautiful. The office staff is friendly. I really love the floor plans and the location. The grounds are well kept. When the manager took me on a tour of the property, she was very professional and knowledgeable of the property.”

“I love the quiet community of Aurora Place. The office staff is friendly and the grounds are well kept. The restaurants and shopping in the area a close as well. The office staff is always welcoming and makes you feel at home.”

“I love this community because its very quiet. And no one bothers you. I have been there one year and looking to renew my lease. I live on the first floor and I do not hear the people over me or next door! I love Miss Mattie and her staff including maintenance. They all speak and are very cordial.”

“I do not recommend living here. I had issues with roaches after a neighbor moved, water leaking into carpet from A/C, and the property is very old and not well maintained. There were a few fires that resulted in loss of buildings as well as a murder. Years after moving out, I took a hit to my credit report for move out fees that were actually paid. Thank God I was able to produce a copy of the canceled check to the credit bureau because the leasing office incorrectly verified these as a valid bill due each time I tried to dispute these with the credit bureau. The leasing office never returned my call in regards to my inquiry about this bill. Save yourself the headache, it's not worth the $$.”

“We enjoyed our stay at Aurora Place but it was time to move on I miss all the staff our family love each and everyone of You Mattie you are a sweet lady and now my friend ! Jose and paublo I can't Thank You enough yall were always there for me.Roberto ive known You a short time Thank you for coming aboard, To pick up the peices and help paublo the maintenance team are fabulous!! I will come to visit Aurora Place and Vantage Point ? my 2nd family also Kayze sorry I missed You today at Vantage Point Thank You for being my leasing agent and Mrs.Mattie my Manager. Hope to see everyone again soon and in the future Thanks again for our stay, sincerely Rachel and Mario Orozco!!!”

“They installed a new water heater in my unit right away and it has been working great! They office staff is very professional! These are the cleanest apartments I have stayed at! You don't have to worry about bugs or anything like that here. They were also very skilled with how well they fixed my door, I was very impressed!”

“I have only been in my apartments a few months and I am displease. Although I do feel safe in this neighborhood there are some things that bother me about living here. First when I was moving in my apartment supposedly wasn't ready the bathtub was nasty with a bad rust stain. The manager at the time Dion had got the crew to do my tub over but only thing they really did was cover it up with a layer of paint in my opinion. Although the grounds are kept beautiful I am so sick of seeing stray cats walking around. These cats are bold by the way they don't run away and hide when they see you they stare you up and down until you walk past them. Also, the dumpsters get overfilled and I find this very disgusting for such a small community. This is really unacceptable in my eyes. I can't believe how NASTY some people can be. Although I was okay with accepting thr uncleanliness of the outside what really did it for me is seeing roaches in my apartment. I have yet to put any furniture in my apartment and also I keep a clean apartment yet I see roaches crawling in my kitchen, in my bathroom and now they are in random places. I can no longer accept this. This is VERY disgusting. I have asked them to spray the apartment and they said they did but i honestly feel like it was a crappy job being done! I also realize maybe the roaches are coming from a nasty neighbor., Out of all the apartments I have lived in I have never had to deal with a "roach problem" I am really considering breaking my lease and moving somewhere else because I can not have my kids in a home infested with roaches then they charge you for pest control yet you still have a pest problem I am over it!”

“These apartments weren't worth the market rate I paid. The buildings always caught fire. 2 burnt down in the 2 yrs I was there. Residents kept pitbulls. Someone was shot and killed weeks after I moved in. Maintenance issues lingered forever. Once Courtney was moved the staff lied about reports not being made, rude attitudes. The grounds were nice but the place was infested with roaches, bedbugs and ants. Laundry rooms locked before closing times and homeless people slept in gym facility. I would not recommend.”

“Since the new Property Management change to Robbins Management the change has been welcome and overdue. THe property has gotten much needed upgrades with new appliances and counter tops and cabinets . Some of the floors are wood the kitchen and living rooms. The new manangement staff is friendly, approachable and knowledgeable. I am a single female living here and I feel very safe here. I am renewing my lease next month but I am moving into an upgraded apartment.”

“I love living here. Beautiful property, very quiet. The staff is amazing. the location is perfect so close to 1960 and 290. Very Happy Here!!!”

“Aurora Place Apartments has one of the best property manager, I have ever met. Courtney, is very professional and understanding. I enjoyed living there from 1/2015 -2/2016. I never had a problem with safety living there. If you want a Property manager that cares about her residents this is the place you want to be.”

“So the management has been bought out. The nice woman at the front desk in the office was replaced with a rude and arrogant ---------- that is extremely disrespectful to myself and my much nicer and quieter wife. He has been rude every time my wife or I go in. The property manager is the same and runs the place the same as she did under the last company. The old reviews are still pretty accurate because the property manager is the same. Since moving here in the summer, I have had multiple maintenance issues which I have gone to the office and reported and emailed and reported under the new and old company. --------, who has remained under each company, has said or written that she will handle it multiple times. I still have maintenance issues from when I moved in. The office is useless. The maintenance people are very kind but refer you to the office for maintenance issues. I lost my job and am currently seeking a new one. While out of work they decided to paper almost the entire complex with tow tags on the vehicles. I was told that my tags are out of date. I told them that I was looking for work and I would update the tags but I didn't know when. The rude ------- up front told me with a smile that they were gonna tow my car. I can't get the management here to do anything except try to make my life harder. The area outside my apartment is mostly dirt and floods when it rains leaving mud all over where I park. The dumpsters are constantly overfilled. And last but certainly not least, I got bedbugs in my apartment about 2 months after moving in and I have lived here for about 5 months. Every time I go to the office -------- assures me they are working on it. I have an email where she says that she is aware and working on it that is from NOV 17th of last year. Her latest excuse is new vendors for new management. Two months is more time than I need to find a pest control guy. Ridiculously bad apartments. Suck you in with smiles and a decent look, get you to sign, then leave you hanging till you leave. Maybe with a push on the way out.”

“Due to the massive fire last night which caused a mass killing of rats, roaches, termites and who knows what else lives in the creases and crevices, I suddenly was reminded of the miserable year we spent at Hastings. You can expect murders, break-ins and muggings almost daily. Please do not go outside at night. Please do not trust the lock on your door. We pushed the couch up to the door every night and kept a gun right next to us at all times. The welfare kids were like wild untamed animals with no mother. They damaged nearly every car in the parking lot. A favorite game was to hop up on top of a car and then run from roof to roof to roof of each car. This was not once or twice, I mean daily. Every day! Another favorite game was to grab each car that had alarms and jump up and down on them all at once thereby setting off from 15 to 20 alarms ringing in harmony. Yes there are that many kids. The drug deals were right out in the open though I'll admit that lessoned a great deal as the management begun weeding out the worse criminals. If you have a nicer vehicle, it won't be nice for long if you park it here. If the savages don't put foot prints and/or dents on your roof or hood, the baseballs, footballs or whatever other game they are playing will damage it. The parking spaces are so small that a pick up truck or a larger car's tires if parked perfectly, the tires will be on the white line on both sides. So you guessed it, you can't get in or out of your car. You have to park next to a small compact car to get the door open. Often times this complex don't pay their trash bill and the dumpsters pile up like a 2 story trash heap. There are hundreds of stray cats who call Hastings home and will feast on this trash. But for the most part, welfare mommy tells little junior savage to take the trash out but they rarely make it to the dumpster and just toss it any ol where. The maintenance crew is a joke. They could not even change a light bulb nor can they speak the official language of the United States of America. There never was nor ever will be any security despite what management tells you. The only bright spot is the leasing manager Courtney. She was always kind to me and made every attempt to correct problems but her management most likely had her handcuffed into submissiveness. Don't even think about moving here. Do you value your life? I met the father of the boys who were shot dead. I met one lady who's door was bashed in while she was watching TV at night. I seen some things that you do not want to subject your family to. If you don't believe me then just go park and sit there someplace between 5 and 7PM and just observe for yourself.”

“DO NOT MOVE IN HERE. I lived here for 2 years and there were countless apartments broken into, 3 stabbings and 3 homicides. Trash is everywhere, apartments are old and not well kept at all. Management is probably the most unprofessional and lazy people I have ever dealt with. The manager's name is -------- and her husband has a lot of dope shipped there to distribute. Complete low life scum of people. If i could rate this ---- hole at negative 10 I would. Do yourself a favor and move in somewhere else. Unless you want roaches, ants and trash everywhere you look.”

“I have lived here for 2 years now. When I moved in it was quiet and the kids were respectful and I had no complaints... I don't know if they're accepting section 8 now or what, but there are tons of ------ kids running around. People litter, there are cats everywhere, and there's lots of suspicious activity... Not to mention that little over a year ago there was a murder here and another shooting a few months after. Courtney is the office manager and she is amazing. I have no complaints about her. She's always nice to me and has worked with me on several occasions when I got paid after rent was due. Maintenance takes about a week to fulfill a request but they are kind. If needed you can have pest control attend to your unit every other Monday upon request. I thought that was comforting... Overall this complex has just gone downhill. I am moving next month after my lease is up... But like I said Courtney is awesome so don't let this review reflect upon her personally.”

“My husband, 6 year old, and I have lived here for a year (our lease is up in a few weeks and I'm SO HAPPY! Can't wait to be out of here!) Gosh where do I begin with our problems? Maybe with my husband being jumped and stabbed behind our building. The complex manager told us that if my husband pressed charges that WE WOULD BE EVICTED! I told her that we were going to get a lawyer and take it to the news, and she finally evicted the people that stabbed him, but none of the other people who were involved. The maintenance workers take at least a week to come half --- fix your problem. Our roof has been leaking for MONTHS (not just a small leak there is 4 huge leaks in the living room), the property manager has sent "contractors" out a few times and I'm still not sure if it's fixed. Hopefully it doesn't rain again before we move. We did ask to be moved to a different unit. The unit that was available for us was INFESTED with roaches. We spent about $100 out of our pocket on treatment for it sue to the fact that we HAD to move units in two days. When we told the property manager about the roaches, she pretty much said that we had no other choice but to move into the roach infested unit. And that the unit we were living in was already leased to someone new. HA! YEAH RIGHT! I refused to move into the roach infested unit. I called the Houston Housing Association and "upper management" and threatened once again to go to the news. Of course the property manager once again sent "contractors" out. They said that they didn't see a leak.....like I said there a 4 HUGE leaks in our small living room. I never got the promised phone call back from "upper management". The bus stop is at the main road, 95% of the elementary school kids are unsupervised, cussing, fighting, running around in the road, playing with knives. lighters, causing trouble daily. There is trash and dog poo everywhere. Thugs walking around smoking weed all over the place at all hours of the day/night. I am so happy that we are moving out of this complex. It honestly needs to be torn down in my opinion,”

“We have lived at Hastings Place for several months now and I would not recommend this complex to anyone especially family's. There is animal feces all over the property. It is very poorly lit at night. The maintenance does not come in a timely manner if at all. The walls in our apartment have severe water damage and are crumbling. There was a double murder here in the parking lot at the end of december 2013. you can google it and the story will come up in chron.com. There are thugs and gang bangers all over the place. This is a terrible place to live and not family friendly at all. You have to pay $30 just to get a key to use their broken down laundry facility or useless workout facility. The place is infested with drug dealers and drug activity, i have witnessed drug deals in the parking lot and my new neighbor who just moved in is definitely dealing drugs as well. We will not be renewing our lease when it comes up. worst complex I have ever lived at.”

“My husband, son, and I have lived here for 6 months now. If I have a problem, it is fixed the same day or the next. Everyone is so nice here. My son enjoys being around the other kids here. This is our first place here in Texas and we feel as though we made a great choice. We love it here and look to be here for awhile :) !!!”

“I have been living in this two bedroom apartment with my wife and newborn. We are liking this area and the people running the apartment and also living here have been all really nice here. There is a nice community here that I like.”

“I moved into a one bedroom apartment like 10 months ago by myself after I got a job in houston. This place has been a comfortable place to live and has the essentials. The apartment unit is pretty nice and I like that it has a pool and gym that is useable. I like the apartment alot and it is pretty cheap compared to other places around.”

“I think this building and management has improved a lot since I moved in. The maintenance guys here are shockingly fast and helpful, it is almost unbelievable especially having lived in multiple apartments with terrible service. This apartment surprised me with the quick responses and competent people that actually know how to fix household things.”

“The apartment building is pretty beautiful and has a nice pool and gym and playground. We live in a two bedroom unit here, got a nice little balcony and patio with a fireplace inside. I like the set up of the kitchen and the apartment has a good feel to it.”