All 25 tenant reviews.

“*The people play music till 4 or 5 am in the morning and security does nothing. *The roads and parking lot are trashed, pot holes everywhere. There is garbage all over the ground and cat poop every where. Stray cats all over the place, they climb on the cars, on your balcony, and fight all night. *Maintenance still hasn't fixed the 2 inch gap under the door but its only been 6 months. Every time it rains the water comes inside the apartment.”

“I have been living here for half a year and had no problems I enjoy living here and would recommend others to move here if they are looking for a place to call home also I have a child also n is a nice environment to raise him lot of other children running around so lot of kids to play with”

“Overall it is okay. The staff is nice, the maintenance doesn't usually help right away or listen to urgent requests until I start getting upset with the front office and THEY communicate that to maintenance. Otherwise if I don't raise concern then they ignore urgent requests. Theres been a few times Ive had a maintenance emergency close to closing time and no one would help me until the next day. Theres also a lot of stray dogs or offleash dogs which makes me feel uncomfortable walking my dog, as shes been attacked before by a pitbull and it was bery scary. Theres also dog feces all over the place, most likely from all the stray animals. I saw a stray cat the other day begging for food with a sticky mouse trap stuck to its back and it was very sad to see. It was too skiddish for me to help it. But overall I like my apartment and my neighbors are nice.”

“Necesitamos que porfavor vengan a arreglar esos agujeros que se encuentran en mi apartamento, tengo aproximadamente un a?o y medio con eso y no venie nadie,necesito que sea lo m?s promto posible por que tengo una bebe y esta un poco de peligroso eso para mi bebe”

“the phone is hardly ever picked up , the apt floods inside, and i happen to get unexpected fees that i was never told about and even though i live by myself i still have to pay the absurd amount , paying all the fees literally added up being a months worth of rent , ridiculous.”

“Was lied to bout apt features from get go. Never follow through. Takes forever to get anything taken care of. Had to write a notice of liability to get things done before. Have had rodents, roaches and even fire ants that I had to personally deal with. Any time a topic is reintroduced to staff, they seem as though they don't understand what you're talking about. Have never had so many complications with any other apt before.”

“Have decently enjoyed the community that I live in however since INDIO has taken over I've had multiple issues with the lease not transferring over, my rent has jumped up about 200 extra dollars due to fees on water gas and sewer that was not part of the original lease agreement with the previous management company. It would have been nice to have at least received a notice regarding these changes. We have also had issues with getting notices to vacate days after paying the entirety of the rent posted to our pay portal due to these fees not being added until the 5th when rent is due no later than the third of each month as posted in our original lease. If these issues were cleared up and communication with the leasing office was easier then this would be a fantastic place to live at. As of now however, it is simply average if not subpar.”

“I honestly have not liked living here ever. I like the apartment I live in. There are a lot of things that need to be done by maintenance but if it's not an emergency it's not gonna get done so I don't even bother any more?? which is really frustrating. That and the only way to talk to them is in office which also is inconvenient bc of the hours they are open aren't good if you work hella a lot. They dont ever answer phones, that's even if they work. And the area isn't safe either. I do like the security on site 24/7 though. Granted the only thing it's cut back in is the teen activity which are the ones that broke into my place 2 times in a month in broad daylight. Also the prices of these apartments what they raised them too arent worth it at all. Not for all the issues you always have”

“The management is trying their best with the mess they inherited. And have done their best to make everything right. That said, the work orders are slow going at best but again things are somewhat overwhelming so understandably it takes time to get things done”

“muy mala porque no solucionan nada de el mantenimiento porque voy cada semana a ver cuando van a solucionar lo que ase falta y solo ponen pretestos que segun mandaran a alguien y no biene nadien .mala”

“No fumigan , muchas cucarachas, mala comunicaci?n en la oficina , mal estado en los apartamentos , no le dan mantenimiento Cobran de m?s la renta , no ay agua Caliente, ratones por donde quiera , espero q con este nuevo due?o mejore Todo , parece q as? ser?”

“These are the worst apartments I’ve ever stayed in it’s always something wrong with the AC THE water rats roaches just horrible for me and my family .. I would not suggest anyone moving here the office has no regards for its tenants no emergency number incase emergency. Please don’t move here”

“Overall a terrible experience. Would not recommend to anyone. Rats, no hot water several times, SWAT raids, gun shots, drug deals, and the list goes on. Didnt have hot water for a whole month once and they still wanted to charge me for gas (the only thing gas is used for is to heat water). But best believe if they believe you owe them any kind of money, they will be on you like white on rice. DO NOT MOVE HERE!!! TAKE YOUR MONEY ELSEWHERE!!! ESPECIALLY IF YOU HAVE CHILDREN!!!”

“I Just moved in so I'm a new tenant so far so good office staff was very nice in helpful but over all Bree was amazing she helped with all my concerns in needs even got me a better apartment than the one I was going to move in she kept me updated every step of the way she went above in beyond on my moving step by step I would definitely recommend her if your trying move here I haven't experienced no mouse or rats bugs of any kind Timber Ridge Over experience has been good keep up the good work”

“If i could give this place a negative 5 stars i would. I moved in in the middle of May 13 2019 paid the pro rated rent of 419 because it was mid month . i apparently was late on my rent bc i waited till the 3rd to pay it instead of the 1st of June. So now i supposeably owe 300 dollars more on top of my regular rent of 899. For the two bedroom 2bath i am leasing. They say i was givien a 300 discount for the month of May but since i waited till the 3rd i am being charged this ghost discount i was never told i was getting which makes no sense at all i moved in in the middle of the month so how would that even apply if i moved in in the middle of the month on top of that they have a whole building supposebly dedicated for maintenance services but nothing gets done but they want the rent on the 1st and no later than the first .i have a infestation of ants and roachs i see mice holes so im sure i have them as well .outlets that only have one plug outlet that works. i can not have two things plugged in the same outlet bc only half of it works , a garbage disposel that doesnt work plumming that over spills on to the floor like its going to flood the place . i am pretty sure the unit i am in was a flood apt there is this distinct smell of i dont know what its actually causing me and my partner to have nose bleeds along with pounding head achs .you can tell there are holes in the doors of the rooms that are horribly patched up.I bring all of this too the leasing agent's attention not one but all of them as well as to the asstitant manger marisol who has a really ----ed up attitude not sure if its bc its with child or shes just a straight up ----- . i mentioned i was never told i was giving a discount on a pro rated when i moved in but the ----- says you signed the amendment paper i dont know what the ---- i signed you nor your agent never explained to me i was signing the dumb braud just said sign here here and here , here are keys welcome to funny bc the leasing agent that leased me actually aologised for not explaining the amendment which was signed after i moved in and went to go request my mailbox key i assumed the paper i was signing was some kind of acknowledging paper saying i was recieving my mail key . Boy i tell you if i didn't believe in karma id had already served it to them but its all good God is Good whats in the dark will be brought to top of all this some attempted to break in breakin both bedroom windows made a police report showed it the Mariccella the property manager and still have busted out windows . makes no sense who do these people think they are!!”

“Very disappointed and very nasty rats all over the place. Too many rats. I would not wish this on my worst enemy. My wife has rat running across her feet as she washes the dishes. The apartment staff are fully aware of the infestation.”

“Mice roaches and a none caring staff is what you'll get along with old rusted up appliances been through 3 different managers it's just a complete health hazard mess they threaten to evict you over 6 dollars but can't come change a smoke detector I wouldn't wish this place on my worse enemy”

“I'm a single mom with a 4 month baby. In my situation I had to move to a new home asap. These apartments were the easiest to move in quickly and the staff was very nice but overall the apartment status is the worst, ID rather live in cloverleaf then waist my hard earned money to provide in a place like this for my baby and I. At night my apartment becomes a rat hotel, the rats are so out of control they chew the wires to my stove, im too afraid to use my kitchen so i spend money on take out everyday witch is way out of my budget ..u think maitence would come right away lol try a month just to exterminate and it's been a few days I been waiting for a responce for a new stove. It's ridiculous that these apartments make your everyday life so stressful just with the rats crime and the fact the office doesn't really show any kind of concern in your situation .the worst part is they are always on time to put a sign on your door how you shorted them some money but they never on time to make Things right so you can live stress free ..I have 7 more stressful months in this rat circus just my baby and I.. I recommend that if your looking for a new apartment as soon as you pass the front entrance floor the gas pedal full speed and drive away fast cause there is no sign that lets you know it's an infested rat hotel with the bravest rats in h-town.”

“PLEASE READ. When I arrived here it was ROACH INFESTED but we managed to end that problem as quickly as we could. Now there aren't any roaches but now the mice keep coming and THERE IS A BED BUG PROBLEM NOW. mgmt is rude you have to go to the office and complain over and over if you have a problem. The maintenance guy always does his job well. People are loud and party on the weekends always playing loud music and i feel like I CANT go outside and take a walk because there are so many men outside and at the entrance even laying down on the floor. They stare and catcall, it makes me very uncomfortable. People have STOLEN my mail/pagackes from the mailbox. Not long ago there was someone performing a ritual of some sort in the building in front of mines killing animals i'm not sure if this was something religious or what was up with that but all the screaming scared my baby son. I've only stayed here because its the closest i have to work but that was the last straw and i cant wait to finally leave. Also someone came to my house telling me to either take off my christmas lights or i'd get a fine LOL. Dont move here”

“I wouldn't recommend these apartment to my worse enemy... they have a mold problmes, rats , roaches its just a bad place to live especially if you have little kids I hate it.”

“I have been living here since September 2015 and I'm so happy that my lease is up. These apartments has an infestation problem with rats. I've killed 12 rats since I've been living here. It's really sad to be living in this situation especially when I have a 2 year old daughter. I've contacted the office numerous times and only thing they do is tell you to come to the office to get rat traps! I've also seen other people in the office getting rats traps. They should warn people about the rat infestation before they move in. It's people always hanging out late at night playing loud music and beer cans are always everywhere. Tow trucks will tow your car at any given time and parking is very limited. I wouldn't recommend these apartments to my worst enemy! The conditions aren't safe at all!!! Don't move here unless you like living in the ------! Maintenance takes forever just to come fix anything.”

“I use to stay at TR back in 2010 & just recently relocated again for my job. Came back to the Apartments & noticed a huge change. Starting from the management to the apartments itself. There is a new manager who I got to meet as well as the entire staff who by the way are very friendly and not even close to what the previous staff use to be. I have seen and read all the reviews and honestly it's not as bad as how it use to be. Give TR (Timber Ridge) a second chance. As to maintenance issues, I just moved in so I really haven't had any problems with my apartment. As a matter of fact, I love the way it looks and how you can tell they took their time in getting this apartment ready for me.!”

“One of the worst apartments to live in the Houston area. I am almost completing one year living here and it is horrible. I regret living here and I do not recommend it to anyone. We have to constantly go to the office to get mouse traps for the rodents in the apartment. It is disgusting having to wake up to a rodent on the trap and disposing of it. On the weekends there is people drinking outside with loud music and you cant invite family members because they will tow their cars. On October 29, 2014, a 6 year old kid was ran over and died. If you do not believe me look it up. Here is the link. http://www.click2houston.com/news/boy-6-hit-and-killed-by-p Long story short, you do not want to live or your family to live in an apartment complex where your family nor yourself is safe. Please listen to this review and spend your money elsewhere besides this place.”

“The management is rude and discriminating, they tow my car that has a permit, cut off my electricity and lock the box, take my property when im not home, they return rent money order but want to keep taking my televisions, they had a security guard impersonate a police officer so yhey could get in my home. Not a good place to live, they treat people nasty.”

“PLEASE DO NOT MOVE HERE... CRIME INFESTED APARTMENTS, I AM A CURRENT TENANT AT THIS HELL I HAVE TO CALL MY HOME...THE GATES HAVE NEVER WORKED HERE FROM THE TIME WE MOVED IN, WELL THEY ARE FIXING THEM NOW TO HELP PREVENT CRIME, WHAT A JOKE THE CRIMINALS LIVE IN THE APARTMENTS EVERYONE IS AFRAID TO SAY WHO THEY ARE. PEOPLE GETTING JUMPED LEFT AND RIGHT AND WHEN THE PERSON WHO GOT JUMPED CALLED HIS FAMILY FOR BACK UP THE PEOPLE WHO DID THE JUMPING CALLED THE POLICE, I JUST SAT BACK AND WATCHED HOW THE DANG POLICE GAVE THE VICITMS A HARD TIME. THEY WERE PROTECT THE SAME PEOPLE WHO ARE BREAKING INTO CARS AND APARTMENTS. SOMEONE IS GETTING ROBBED ON A DAILY IN THIS AREA AND THESE APARTMENTS. FOR THE LAST COUPLE OF WEEKS I HAVE SEEN AN INCREASE IN POLICE PATROLING, BUT AS SOON AS THEY TURN THE CORNER THE DRUG DEALING IS GOING ON AND THE CRIMINALS COME BACK OUT. THINGS ARE BROKEN IN THE APARTMENT AND ITS TAKES FOREVER FOR SOMEONE TO COME AND FIX, THIS HAS GOT TO BE THE WORST APTS I HAVE EVER LIVED IN, NO JOKE DO NOT MOVE HERE IF YOU VALUE YOUR SAFETY!!!!!!!!!!!! Last updated: 9/24/2012 Read more: http://www.apartmentratings.com/rate/TX-Houston-Timber-Ridg”