All 25 tenant reviews.

“Just moving in I'm seeing the reviews and for one the property looked well kept, the area is shady is what people say but that's all of houston. Pest won't be a issue since I own a pest control business, spraying 3 hrs before we move in and monthly spraying plus picking up after yourself and taking the trash out daily will help. They say people drive through here slowly and it scares them? Well I got kids so I'd hope they drive thru slowly. Office staff takes long to help? They have hundred(s) of units of people I wouldn't expect them to come to my rescue right away I know they got a lot of crap to deal with. Look, mind your business, clean up after yourself and whipe sinks down after use boom pest controlled plus pay few dollars a month and have it sprayed for pest prevention. We will give it a try and hope for the best. Get renter insurance people and you got nothing to worry about. Simple.”

“My experience at Edgebrook apartments has been hell. The maintenance halfway fixes things and the luxury of the apartment is not up to part with the price. Somethings always wrong with the water, management is rude and does not have any understanding that life situations does occur. Out of the years I've been living here this is my first time being late on my rent and they're threatening eviction. They know I'm employed and explained that my check is being mailed but I am still being threatened about being evicted. Very unprofessional”

“The apartments LOOK decent, but once you start living there everything changes. I was too afraid to walk my dog after dark because shady looking cars always drove around really slow blasting loud music. My creepy neighbor always harassed me when I walked my dog, so I had to take another route. My dishwasher barely cleaned the dishes, and the fridge always had water in it. They didn't fix things. The AC only went down to 72. Stray cats everywhere. But what's the worst was the Roaches. No amount of spray or roach motels kept them away. I was so paranoid I barely slept, and I never could have anyone over. I had a mental breakdown while living here. The only saving grace of this place was the private patios and non carpeted floors. The rent is too high for the quality of these apartments.”

“I hate these ------- apartments. There manitance sux gate was always broken. They changed management. They sux ---. They would never come out and spray for pest control. Cats rooming everywhere loose cats no one pets. Management gets an attitude with u hidden fees be where.who ever posted good reviews is management”

“I wouldn't recommend this place to anyone ! The same night we moved my car was broken in to. Complained to management nicely if they could have the security guy pass by, didn't see him for four months. Two months later got my car towed for being at reserved parking spot ( that wasn't reserved the night that I parked it ). Trash piles up and won't get pick up for awhile. You can NEVER find a parking spot after 9 pm. Manager will come knocking, almost throwing down the freaking door at 7 am just to "give you attitude" about something that makes these ------ apartments even more ------. The only reason we had moved in was because jobs were nearby and also the babysitter would be right next door . There's only one manager that will help you out, be kind and not make you feel like you're a moron. The rest... Horrible! Give you attitude all the time. The one with the colored eyes! Watch out for her. After moving in , most of my neighbors told me that she was a straight up $&@*! I'll be moving out soon”

“I just moved in here a month ago and i haven't seen any sort of pest problem. When I moved in the leasing people were super friendly and nice and worked with my busy work and school schedule. Im a full time student as well as full time worker new to Houston who was looking for an affordable place to live that had good access to HWY 45 so I could get to downtown QUICK. This place is perfect location wise. The lady who helped me move into my unit was actually pretty responsive to my emails whenever I had questions about anything. They even told me about some pretty tasty "taco trucks" nearby that are super cheap and super good! For the value of the place, its actually pretty nice. I was shown the model they had for the one bedroom and it was pretty nicely set up which is why i chose that floor plan.”

“Office Staff is awesome! The apartment I live in love it its a 2 bedroom downstairs with a spacious patio. I have my own parking reserved and never struggle with anyone parking there residents respect that. I am close to my children's school that for me is such a convenience. Pasadena schools are amazing! Ask for Lizeth or any of the girls there! :) They're always willing to help out with your needs.”

“I've been living here for approximately five years. I must tell you the management team are very professional. The maintenance team is top notch. When they are called upon they're like Johnny on the spot. There has never been a problem that they couldn't solve. I must say that I couldn't even imagine residing anywhere else. Keep up the exceptional job EDGEBROOK management and maintenance team. I highly recommend living here.”

“I moved in at the beginning of February and have had nothing but positive interactions with the office staff. They have always been very friendly and have gone out of their way to help me with any issues I report - the dishwasher was leaking...I called on Monday and it was fixed by Tuesday. I feel very comfortable living in this community and am confident that my kids and I are safe.”

“The Management is always updating the apartments and the curb appeal of the property. I love the new updates they have done to the property! Best on the the block! Highly recommend and very nice place you can call home!!”

“Es el peor lugar donde puedas vivir aparte d q esta infestado d cucarachas y chinches las personas d la ofinas son despotas y muy prepotentes la manager es una persona ireasonable no se presta para nada el mantenimiento es d lo peor .... NO SE LOS RECOMIENDO ES UN LUGAR PESIMO Y ESTAR RODEADO DE JENTE TAN MALA COMO LAS TRABAJADORAS DE LA OFICINA Q T HUMILLAN Y TRATAN D PISOTEART DICENDOT Q SI NO T GUSTA Q LE BUSQUES Y NUNCA TIENEN UNA SOLUCION AL PROBLEMA PARA ELLAS ES MJOR CORRERT ES HORIBLEEEEEE...”

“I would never advise anyone to live here. My boyfriend has bed bugs and they act like it's no big deal and that simply spraying will take care of the issue”

“Do not rent from here! Do not get me wrong...I love how spacious my apartment is....but would not rather share it with rats.... I have always found rat feces under things but never show any until today...I moved my stove and it just ran under my feet!! Might I add that they are so money hungry...they charge u for any and everything...hate this place ....lease is up so pretty soon I'll be out ta here!!”

“I used to live in these apartments years ago and recently had to move back due to a family situation. All of the people who post rude comments about the management and maintenance are not being truthful. For the money, this is one of the cleanest and best kept apartment communities in the area. The team that runs the property genuinely care about what they do and that is the only reason that they have been there for so long. The grounds are kept clean and several renovations have been done to improve the property. It is a very nice place to live and the office staff is courteous and welcoming. The maintenance team is very efficient and they have always worked quickly to resolve any issue that I have had, no matter how small. I have always recommended this community to anyone that I know is looking for a place to live and will continue to do so.”

“One word...... RATS!!!! Ask the staff to change a light bulb, they'll send maintenance that day. Tell the staff you found a rat in your kitchen, Takes them a week to act!! The water would get turned off for hours without notice! Don't live here! There's better apartment complexes!”

“Funny this post came just after I asked the Managment Office have the seen their reviews. And a 5 for ratings REALLY. Makes you wonder if this was not written by one of the apartment staff.”

“The office staff has an extreme lack of courtesy. I've visited the office on occasions to request maintenance repairs and was spoken to in very condescending manner. The office staff and maintenance appear to have a problem just doing their job. The upkeep of the property is getting worse and the inadequate lighting makes it unsafe and invites drifters from off the street. It s seems the staff take no pride in their work and by the looks of the property; management should be ashamed to admit working there.”

“Martina is a good person she is just doing her job just like everybody else in the office. I had a few problems when I moved in but I can say the office staff was very patient with me and Martina did a good job of making some changes to my apartments and making it feel comfortable when I walk into my apartment . The edge brook apartment staff is really nice and profesinal and was a true blessing to me”

“WOW,just WOW!! The manager's name is Martina and she is the NASTIEST manager I have EVER met. Not only does she get LOUD with you,she gets rude and indignant. She is EXTREMELY FAKE,she smiles and acts all nice,but the moment there is a problem due to her poor management; She will say and behave in the most ignorant,UNPROFESSIONAL way (screaming at guests in her office). She's been FORCED TO APOLOGIZE to SEVERAL residents for her behavior. BEWARE OF MARTINA,the woman is VERY CLEARLY mentally unstable. Also,DO NOT BELIEVE THESE "GOOD" REVIEWS!! Office staff and ADMITTED to posting FAKE reviews. Several of her coworkers and been overheard talking (they were VERY loud,standing outside my apt after an altercation with her) about how much they hate her and get tired of being blamed for her lack of professionalism; she makes them look idiotic because SHE ISN'T ON HER GAME. PAAAAAAAAAAAAATHETIC!!!!! BEWARE!! There have been SEVERAL THEFTS in the parking lot and TWO,count them TWO daytime break ins!!!”

“I just moved to Texas in January and my husband and I move in to the Edgebrook apartments right away. I really like how quickly the Office staff worked to get us into a place so we could get out of the hotel we stay at. I really like how we could have all of our bills added in except water. It's really great to know that the bills are paid evey month when we pay rent.”

“I currently live at the Edgebrook Apartments, and dislike it so much!!! if the inside of each apartment looked like the leasing office I WOULD HAVE A DIFFERENT TOTALLY DIFFERENT COMMENT....They need to gut these apartments out and rebuild!!!! If they have to charge more well at least you know your paying for something that's WORTH IT... My apartment is currently invested with mice, and has a bad ordor because of the mice... I've called several times to report it and they can't seem to keep them away.... Just this month alone I've seen three families in my apartment complex area move out! YIKES Edgebrook is not a healthy/clean complex to live in! Not at all....”

“I've lived here since 2009 and the only reason I am moving is because of school. I have never had any major issues. The staff has been extremely friendly since day 1, and the maintenance guys are great. I called to have one thing fixed in the kitchen, and they noticed a problem with the sink and took the initiative to fix it without being told to do so. I like how so many people love to complain about random things, yet they fail to realize that any apartment complex (even upscale gated communities) will have people occasionally trying to break into cars, noisy neighbors, etc. If I had to move back, I would do it without hesitation. Thank you Edgebrook Apartments!”

“These apartments are garbage and are getting worse everyday. I've lived here for one year and since the day I've moved in, only half of the outlets work and the other half are so old that plugs fall right out of it. I've reported it multiple times, but nobody ever comes to even look at them. My a/c went out 3 times before they replaced the unit. The weather strip on my door is so old that you can see through the edge of the door. Again, I've reported it over and over again, but nobody will come replace it. Maintenance has damaged my stuff when "doing repairs", but the office refuses to replace or reimburse me for it. There are cracks all over my ceiling from a bad foundation. All of the appliances are ancient and go out on a regular basis. Also, hope you like roaches! Now to talk about the lovely neighbors. There are kids out at all hours of the day and night. I wouldn't care if they didn't fight, drink, smoke, do drugs, curse, and talk about their aspirations of becoming strippers as loud as they possibly can all day everyday. They leave trash wherever they go and make it impossible to enjoy being at home because they are so loud. Every other word is a curse word. I asked them not to curse in front of my 3 year old and they just looked at me and continued acting like fools. One woman asked a group of girls to stop picking on her niece and they ganged up on her and tried to fight her. The woman had to call the cops on them. Oh and don't go to the back parking lot at night. People deal drugs there every night now. In the past month 2 cars were vandalized, 2 were broken into, and somebody actually had the gas siphoned out of their car. If that's not ------, I don't know what is. Just yesterday, I went outside and somebody has curse words keyed all over their car. And don't count on their "security" to do anything. All she does is sit there doing nothing. She's a joke, just like everybody else that works for this complex. Please don't move here unless you like living in the hood. All the decent people have moved out and I'm following next month.”

“Very first day of move in the ceiling was about to cave in from the rain. I have had to call the cops 3 times, 2 families have been evicted for kids fighting then parents started fighting (learn what they see). Kids all hang out back here (bldg. 28 & 29) non-stop cussing kids, kids out at all hours now pot smoke, babies not being watched walking around unattended in the parking lot! Office says they have a patrol um don't see them. Drunks make racket when they can't get in their apt. @ 3 am! Thugs hanging out in the back parking lot. Daughter had gas stolen out of her car, my car scratched all up from thugs sitting on it like it is THEIRS! The apt. also is crooked foundation cracks throughout the whole place. Outlets still don't work, lights flicker (wires messed up)Fridge messed up 3 times before I told them to just get me another one! Power has been off 4 times (yes in the summer!) no they will not give you $ for ALL the food you HAD to throw out either! People below smoked constant in their apt. mine smelled like an ashtray went & told them they said no way possible since it isn't connected! It came through the ceiling!!! disgusting. I HATE THIS PLACE cannot wait to LEAVE! Now they had the nerve to send a letter saying this is a "fine apartment community" & raising the rent in Dec. They are replacing trim & such it is at a stand still right now & my stairs are attached by 2 nails hammered up! Needles to say about 6 families (the decent ones) have moved out & more ignorant,nonworking, thugs moving in. Every morning looks like a garbage bag blew up because they throw trash in the courtyard can you imagine what their unit looks like inside? Do not move in here biggest waste of money.”

“I have lived here since February and I must say... This place is great. I've lived in complexes where the rent was double and I feel as if I was paying extra for the same things that I receive here. Maintenance is on top of their game and fix things within a day. The apartment manager Martina is really great! She treats you as if you were part of her family. Who does that? Most people just want to run a business, but she really takes the time and serves as the mother of the community! Roaches? I saw one.... But that was because I left my trash in the kitchen for over a week... But I've seen roaches in condos downtown. They even offered to come spray the next day.... And guess what? I didn't do it because that was my fault for not being tidy that week. ;-) I feel safe here, never feel uncomfortable... Not even at night. Great starter apartment and even long term community. I would definitely move back if I lived in this area! Never fighting for parking..... No break ins in my apt or car.... And I drive a nicer car. Just what I needed with this economy and time in my life. All my friends/family were pleased with the apartment. Keep up the great work Martina and Team!”