All 25 tenant reviews.

“Listen, do yourself a favor: run. ?? This place is a straight-up disaster zone. Between the crumbling maintenance, a management team that treats you like an inconvenience, and constant plumbing nightmares—including leaks that never end—it’s a total wreck. Trust me, your peace of mind is worth the extra cash. Pay a little more somewhere else and save yourself the inevitable burnout. Avoid this place at all costs. --- Why it's a "no" from me: • Zero Upkeep: Everything is falling apart. • Toxic Management: Rude, unhelpful, and unprofessional. • The Water Factor: You'll be dealing with leaks and clogs 24/7.”

“I have lived at Breeze Clear Lake Apartment for almost three months now, and I have liked it because it is very quite and far away from main street. It is close to my school and the kids school and provides everything that I need in terms of convenient grocery stores, gas station, pharmacy and some cuisines. The leasing office is very responsive and ensures timely response to maintenance issues. The move-in promotions are super and liked the process. I can see myself staying here for quite some time as we love the place.”

“Since moving here in March 2024, this is proving to be a mistake. Since recent hurricane Beryl, power returned Thursday July 11th and everyone is thankful to the power company. When you place a maintenance request, it practically goes unattended while I have made 3 maintenance requests for Roach extermination and this front office listed my request as COMPLETED when their exterminator NEVER appeared to my apartment. Recently sent announcement that hot water has not worked in 5 days. Have I heard from them? Not yet. Since there are numerous racoons and opossum's raiding the trash bins, management isnt doing anything about traps nor are they concerned about tenant safety.”

“damaged roads starts within the entrance which are not repaired from past 1 year still with the caution board. Worst pool - possibility of every disease if you swim Work orders- takes lifetime Management-rude, unprofessional, unethical….etc Robberies- no security cameras in this apartment recently we witnessed many thefts in past couple of months. Towing-nice relation between leasing office and towing company which are designed so that tenants loose money around 370$ per tow.”

“November 14, 2023, a flyer was placed on the doors of the units here. It informed residents that new management had taken over, and that unresolved maintenance issues should be reported. I reported my issue that day, and now 3 weeks later, no repairs have been done to my unit.”

“DO NOT RENT HERE !! Awful rude manager Annie. Repairs drag out. I had 5 different flood/ water pipes leaking incidents and it took a long time to repair. When personal property was damaged by their negligence they do not care. After the 5th water leak incident I put in a 60 day notice and moved out. IF YOU ARE CONSIDERING THIS COMPLEX TO MOVE INTO YOU ARE CRAZY AND NEED TO LOOK SOMEWHERE ELSE. I lost personal property from the last water leak and management did not care and would not pay to replace. AGGAIN DO NOT RENT HERE ! YOU WILL REGRET IT IF YOU DO !!!!!!”

“Horrible management, awful conditions, maintenance maintenance is very slow to respond if they ever do, I had a broken dishwasher and ac leaking for the duration of my lease up to the last month, I live in a three bedroom 1500 a month apartment and have gotten the WORST experience, they lost my rent and refuse to make any attempt to help with the situation, the manager assaulted my room mate, there’s a roach and raccoon infestation, the parking lot floods almost to the knee, this has to be the single worst apartment complex in Houston, possibly Texas.”

“I have lived at what is now called Clear Lake Apartment Homes for many years, and I have always liked it because it is off of the main road, Bay Area Boulevard, and is fairly quiet, but is just minutes away from everything one could want or need, grocery stores, entertainment, etc. The manager is very good. Recently, when I needed a new lease, the manager drew up the lease and I was able to sign it within about an hour and a half.”

“I am the current resident of the apartment. I would say this is one of the worst community anyone would want to live. The management is worst, they will not respond to your requests. Once you pay your deposits the way they talk to you changes. If you ask them to end the lease because of the issues in the apartment they will ask for the fine. They are Number 1 in looting the money. Apart from that the place is bad. It’s better to stay homeless than staying in a place like this. We have so many issues in the apartment which are not being addressed. We have sewage water leakage into the kitchen and it’s been 3months they haven’t fixed it. Many worms are getting breeded because of the leakage. The apartment stinks. It is very unhygienic,hazardous to mental and physical health. We are mentally stressed because of all these issues in the apartment. I would never recommend this community to anyone. They treat us very bad.”

“Absolute garbage apartments. The pool is not safe at all, its green and covered in slime. Disgusting dumpsters that are ravaged every night by families of raccoons. Not to mention that the parking lot floods in major rain storms. Cannot recommend less.”

“Me, my wife and at the time 11 month old daughter moved in here and it was a nightmare from the start… we were essentially catfished. First night we could hardly sleep despite the whole day of moving before it due to building noises. Sounded as if the upstairs neighbor was going to fall through the ceiling to cuddle. It was loud enough to wake up our daughter on the other side of the apt! There were so many things wrong with my unit safety related that we could not stay there. From paint chipping off the ceiling and falling on the floor in our hungry crawling baby’s room to routing the scalding hot water through the cold side of the sink. The tile in the bathroom was hanging off the wall like a flag on a flag pole, maintenance decided to use a wad of duct tape as a drawer stop in the kitchen which failed and the drawer landed on my wife’s foot. Oh yea and the infestation is still going on… similar to what would happen to an abandoned car that was filled with wendys french fries… we were right across the walkway from a neighbor that called himself “fire” and was constantly high and had other people coming around almost daily. My 5’3” wife had to bend at the knees to rinse the top of her head with the very low shower head… imagine my struggle being 6 ft…. I had to bend over just to rinse my arm pits. The toilet was worse though… as an adult male I didn’t fit on the little toddler sized toilet. And before you go thinkin I’m trying to make myself sound “blessed”, my wife nearly had to do the same thing. You couldn’t just sit in one position and go #1 and #2…. You had to pick one and shift accordingly… management did nothing to fix the incredible noise issue with the building yet when we moved out after only 3 weeks in hell, they stated they tried to work with us by scheduling this and that but manager was dodging most of our calls and emails. They also offered to move us into an upstairs unit but then i guess the manager decided to have a conscience one day and told us she can’t move us in to that unit due to a know issue where smoke from other units adjacent gets into that unit. We paid for movers a second time within 30 days… didn’t care… we could NOT live like that. Especially with nearly no solutions or plans for solutions or barely any communication from management. We moved in during a 6 weeks free special yet they stuck us with a bill of 6,700 on our credit for staying there for i believe 25 days. If anyone knows an attorney that fights leases i need 1. I almost submitted until i saw you can upload photos! Stay tuned! I gotta get them off my iCloud. If I can’t add them I’ll just write another review… trust me I have more to say…”

“I live in the area and wanted to move here. It is close for my child school and keeps us in the same area we are in. I completed everything online and then toured the property and loved it. Spoke with staff, Grace was very nice and helpful, special for the month discussed and verbally given. I was happy went home and paid my $250 administrative and application fee with plan to move in on Saturday 6/19. On Tuesday proceeded to contact my utility companies to transfer utilities and insurance company to ready for a move, requesting utility transfer on 18th where possible. Problem arose that I could not move my WIFI as previous tenant had not cancelled their service. Contacted office numerous times and after multiple visits they contacted the previous owner who agreed to call and address but days later still not addressed putting my move in jeopardy as the only transfer date I could get with ATT was 7/10. issue resolved came along and not a word from apartment staff despite calls, visited to check status and lo and behold, not ready, not cleaned, neighborhood in poor condition, trash everywhere - across is shoes all outside with shoe rack falling over etc. Per staff, we are getting a new trash company and have other more urgent business like broken AC we will get to your apartment. I review that my utilities are moved as promised and I really need to move. Staff proceeds to reassure that it may be a few days to get home ready and she will try again to reach previous tenants. Saturday to check on update of readiness, shown appt that still needs cleaning and partly ready and notified to allow until Tuesday or so, notified will plan move on Wednesday if all is ready to please let me know. Numerous calls Tuesday and Wednesday to confirm, per staff cleaners will come on Wednesday morning and I can move on Wednesday afternoon. Informed to please call me to confirm. No call to date to let me know. I have made numerous calls and sent emails and not sure why these systems do not work. I have made unnecessary trips to community where a simple response by email would suffice. Calls not returned or answered despite being told someone would call back, no follow through. I have spent countless hours with utility companies changing moving date and even had services disrupted to these issues and not being able to move in timely manner or have appropriate communication to communication with others involved. Cancelled furniture delivery, cancelled.... This is a potentially beautiful community in a beautiful area but management is completely lacking. I will not be moving here and will find somewhere else that truly cares about people, their time and livelihood.”

“This property is owned my Western Wealth Communities these people don't care about their residents. Being in Houston with summer going up to 100 degree F. When we complain about Ac not working they take about 25 days to get it done. Mean while we request them to give a temporary one they ask you to deposit $1000 dollars. Most of them staying at their place are UHCL students so take don't care about any of the issues because every Semester new international student will be there to rent. But once you take lease under them and if you are a student they treat you like ----. When your'e signing a lease they say every 3 months they do pest control but never did . I have been staying here for 2 years never came to do pest control but every months rent includes pest control charges.”

“I have live here for a year and my lease is up at the end of June and it can not get here fast enough. The roaches are so freekin bad, you sit on the couch they Crawl up your leg you go in the kitchen and they are every where. The exterminators are a ----en joke they don’t do anything but feed them. I am so sick of this place it is unreal. Management is a joke they put a vacant notice in my mail box before I moved then blame the mail man. Then lied about it. You call the office half the time they don’t even answer the phone. I want to know who owens these apartments. Because I have been paying rent for got damn roaches.”

“I am current resident at Clear Lake Apartment homes, I am really happy with this new management. They are trying really hard to make a difference in the apartment. They have done a great job so far and I hope they will continue progressing in future days.”

“I really like the things that have been done lately. The outside is painted, and there is new pool furniture. I just transferred to an upgraded apartment and I love it. Miss Evelyn was very helpful with my transfer. The only thing is that I had to wait a day for my washing machine but it was brand new so I'm ok with that.”

“First thing that attracted me to this apartment community was the location. It is literally 3 minutes away from my employment. The office staff has been reliable and accommodating. No major issues to complain about, so far I've been pleased.”

“I'm a single mom and i have been here for 2 1/2 years. Yes i know the office had some management changes but overall i believe it was for the good. Maintenance always keeps the grounds clean,they have always answer to my request on time and the staff has always been understanding and kind. I am happy here and i plan on staying another year.”

“Overall this is a great place to live. I am enrolled at UHCL, the university shuttle makes several stops here throughout the day. It's a quiet place, I haven't had any issues. I enjoy the outdoor grilling area, I can study outside when the weather is nice. I have referred several friends to live here.”

“I WAS GOING THROUGH ALL THESE REVIEWS.... AND IM DAMN SURE ALL THESE 5 STAR REVIEWS ARE BY APARTMENT PEOPLE, ITS WORST AND UNACCEPTABLE. NAME THE PROBLEM IVY HAS IT. IF I START MENTIONING THE PROBLEMS IT WILL BE A 100 PAGES ESSAY. MY ADVICE TO PROSPECTIVE RESIDENTS IS TO STAY AWAY OR YOU WILL REGRET & THINKING OF THIS REVIEW AFTER MOVING.”

“I have visited to check out prospective residency. Drove through twice during evenings to see what it is like at night when everyone is home. No problem at all getting in. Unsupervised children roaming throughout. The second time I went on a school night at about 10:30 pm. Too many unsupervised young teens roaming about for my comfort level. Looked at property otherwise and it is not kept clean. Which is why I always look at times beyond leasing office hours.”

“I love this property because the staff is always helpful and the grounds are always kept clean. The Ivy is a great place to live if you want a nice atmosphere and quiet living. The property is close to tons of restaurants, activities and lots of parks.”

“The Ivy At Clear creek is best place to stay. feel like home. Friendly community. Wonderful staff and the great Maintenance. my experience with this apartment , i have brought two of my friends( 2 apartments) to move in within 6 months since 2017 November. we all love it. Continue to do what you do THE IVY AT CLEAR CREEK APARTMENTS. thank you for everything your company doing to make us feel HOME.”

“I've waited a few months to write my review. I've been at The Ivy for 3 months and so far everything has been great. Maintenance is prompt when I need repairs made in my home. The staff has always been polite, friendly and attentive. The grounds are kept clean and well maintained. I'm looking forward to the rest of my stay.”

“My experience while at the The Ivy complex was pleasant. The staff was always friendly and responsive to deal with and the grounds were well maintained providing a relaxing and inviting vibe to call home. Definitely a great value and I will continue to refer my friends and family moving forward.”