All 25 tenant reviews.

“I love my apartment but since I moved in I have had problems with water leaking from upstairs down to my unit. Other than that I have no complaints. I am hoping the problem will get fixed soon as possible.”

“Maintenance is terrible. The noise from the streets always load. Management staff is not honest when dealing with issues. The grounds always have loose paper floating around because of the tenants who don't care about appearance.”

“Apartment is very very quiet area, and very clean . I really feel safe here when I come home. My apartment is very spacious, and so far I love it !!! I would definitely recommend this apartment to a friend.”

“It's want the low water pressure issue resolved once and for 's constantly low and it takes me seems like forever to wash dishes. I can send a picture/video showing just how low it is.”

“Very nice experience so far nice and quite area clean no trash laying around very spacious apartment.Im telling my friends about this place even has a nice pool to swim in with the family or alone I'm loving it”

“Great for just starting off but would not stay here long. The price was good for the amount of space also just renovated and first family to use the newly renovated apartment so big plus for me. everything was new but the contractors were sloppy with their work.”

“I have been a resident here at Boardwalk for 6 month, before I moved here I read the review first and started not to move here. After calling and talking to the property manager I decided to stop by just to see the property for myself. Once I arrived to the property Tish showed me a couple of units and they all caught my eyes she made sure the unit I decided to go with fit my budget. I would recommend this property to anyone. Its always nice and clean glad they finial put the reserve parking number back out. After reading the negative comment I decided to comment as well. I love it here and don't plan on moving until I buy a house.”

“I've been at Boardwalk for 16 years the last two years have been a nightmare. We survived two floods and a lot of construction. Although the property was a mess they finally got it back to normal. Property manager is awesome she's been here for a long time she manly runs the office by herself with no help cause it never anyone in there but her. I love my place it's very convenient to everything.”

“There are so many thing that are not right with this apartment complex that it is ridiculous. They reel you in with a special price, then try to jack it up when the apartments get flooded because they are so close to the bayou. We lived upstairs, and the people who were living downstairs had to move out. They didn't help them with any moving costs. Also, whoever remained upstairs had to deal with the ac/heat not working. But maintenance does not fix anything. Even when you let them know that there are flames shooting out of your ac vent when you turn it on. You also have a property manager that tries to spy on you while sitting in her car in the parking lot. I felt like I was living in a prison while staying here. But she didn't seem to notice all the illegal things going on in the apartment complex, like the drug dealer that was living in a close part of the complex. I guess she wouldn't see that, because she was also part of that bad element. It didn't make any sense that I had to feel like I was being watched on a daily basis. ---- should be fired!! Then when my lease is up and I want to do a month to month(because I was trying to find somewhere else to live), they offer the month to month, but the rent jumps up from 875-1400 dollars a month. There was nothing on that property that was worth that a month. I had to deal with mold growing around the ac vent. I was getting sick, and it was freezing in the winter, because of not heat. And it was sweltering in the Summer because of no ac. Horrible place!! Do not give them your business”

“I actually like the location and the apartment because of the space. However, maintenance does not fix on anything and the appliances, paint, door handles, etc are very very cheap. We have to put our door handles on at least once a week. The area was flooded not to long ago so you can tell they didn't want to put much money into remodel. They have extra fees for no reason at all and you want know this until after you sign the lease. If you actually live inside the property then parking might be ok, but if you live on the outside of it there is only space for one car inside the gated area so you or your spouse is left to fight over a spot in the street. They tell you can buy an extra gate key but really want let you for some reason. So on weekends if you need to check the mailbox or take the trash out you have to wait before getting inside the property. If you need something to hold you over for 6 months to a year then go for it. But, I would not recommend anything over that.”

“These apartments are full of roaches roaches every where in the kitchen bathroom front door these apartments are infested with roaches they charge u all these extra fees on the rent and then act like they don't know what u talking about they remodel a lot of down staris units over here because they where flooded out these apartments flood extremely bad because they sit right Infront or brasewood bayou I lost my apartment and car it's not worth loosing everything the rent is high it's loud and ------ over here people selling weed loud music my car has been broken in 3 times since I moved here and this is while the security is here they turn the electricity off at least twice a month and don't notify u until that morning then they say it will be off from 9-1 and it doesn't come back on until 9 the black girl in the office tish doesn't do anything she has her mom in there with her just talking loud being rude I would never suggest moving here I been here 1 year and I am moving ASAP don't move here unless u wanna get robbed and live with roaches”

“I looked online and all the apartments per the website show renovated. I called and asked about the particular floor plan I was told it was renovated and shown a renovated model. after putting my app fee down and 3 days before move I was told my unit was not renovated. The person who assisted me with my apartment that works there even said they should let ppl know that all units are not renovated. I was really pissed about that but once I moved in it I hasn't been that bad. my apartment was not ready when I came to sign the lease you could tell they were trying to hurry and get it done so I had to come back to get my keys after 12. the closets are really big and spacious. My only problem at this point is the roaches in the kitchen...they are ridiculous. My refrigerator and cabinets in the kitchen and bathrooms were very dirty and the light switches were as well. I like my parking area. but I dislike that there's only one place for trash. the washing and dryer facilities need to be fixed up the look dangerous to go into. the complex so far has been very quiet and clean. so I don't have many complaints I just want to get rid of these nasty roaches that I did not bring with me.”

“Inside the apartment is beautiful but if you move on the first floor and the people above you have kids and every footstep they take is like a huge set person is walking. kids running and you can hear everything, every step. Aside that, nice pla”

“Don't move here it's floods so bad in these apartments that's why they are remodeling the down staris units it's because they have been flooded out no matter how heavy the rain is these apartments flood bad and your car has no chance it will be flooded out as well and if u move into a upstairs unit they have" roaches infested" every where and maintance will it fix anything and with them remodeling the downstairs unit there are construction workers beating and banging on everything please don't move here it's floods to bad and the roaches are horrible ....”

“Office staff is not prepared. BH Managemnt has a lot of flaws with their online application process it messes up constantly. That caused our lease to be all messed up and made the in process HORRIBLE. Don't move here till renovations are done”

“my community is fine, but the apartment complex across the street is very dirty and loud, loud music in the parking lot, people talking loud and yelling. its very discomforting, the conditions across the street. i find no issues to complain about on the property i live, except the walk in gate which i mentioned previously.”

“Nice quiet beautiful place to live.. units are very spacious... large walkin closets.. a definite win win... staff goes out of their way to make you feel at home... all issues if any are quickly taken care of... I would definitely recommend Boardwalk Apts”

“Unacceptable. Horrible response time. I pay my rent on time but can't get anyone to fix my issues. It's been weeks. My refrigerator leaks every single day. My food gets wet. My apartment is extremely hot. I've called for the same things at least four times. It's a joke. It's truly unacceptable.”

“I love it here. Centrally located to just about everything. For the cost of rental, a very large apartment home. Inside neighbor's noise is at a minimum since this is an older apartmen complex. I have no complaints.”

“The apartment has suffered lots of damage from the past two floods. Due to this there is lots of work that remains to be completed. Therefore, the residents on the 2nd floor receives slow responses to our needs. The first floor apartments and town homes are vacant and under construction. It's embarrassing to have family and friends over... the appeared is very undesirable. Trash is in the parking lots and shrubbery. The construction workers park in the residents parking spaces. Security is questionable... the property has hired two security guards to patrol the property at night. There is a water problem... leaks are prevalent in the apartments and the parking lot smells like sewer water. Roaches are a very huge infestation problem. I keep a clean apartment and still have roaches. They are so bad they are in the bedroom closets in our clothes. Pest Control services doesn't get rid of the roaches. Also rats are in the attic running around. You can hear them scurrying over your head. Traumatizing for children.”

“I said I was not going to post a bad review, however............Run for cover!!!!!!!!!!!!!!!!!!!!!!!!!!!! The apartments are huge inside, but that is about it. The manger is a person who comes to work and does not work. She is unprofessional, rude, lacks customer service, and lacks the knowledge of her job. Not to mention the managers mother sits at the front desk, like she works there and looks at you crazy because she's sitting a the front desk like that is normal (does your mother sit at the front desk where you work, if she is not employed there?). The fees for trash, pest, water, and sewage is outrageous. they hold you to "your lease" but does not know what is in the lease. The boardwalk it self is falling apart. The management made the experience worst than what it should have been. If you break your lease they find all the fees and minor things to charge you for breaking your lease. My car was broken into, while on the property, management did not seem to care, like it happens often. They gave me a dirty apartment and wanted it back brand spanking new. The car ports are falling apart, cats are every where and the trash that you pay to have removed is always there! Children are running all over the place all kinds of day and night, loud and tearing up the property. The turn over rate is beyond ridiculous, the only one consistent person that still works there is- you guessed it.....the UNPROFESSIONAL MANAGER! I hated I moved to Boardwalk Apartments, if it was not for my credit- I would tell them were to shove there fees! **sorry for the grammatical errors, but I am a pissed of former tenant, and my rage is getting the best of me**”

“I have lived at Boardwalk for 6 year, The staff is great and I love this place. I have never had a problem that they couldn't fix never have a issues with and bugs or roaches, anytime I have called they have always took good care of whatever was needed. This property was under new management about a year ago and everything is looking's great around here no complains at all... I have referred a lot of people here and they moved here and love it as well!!!!”

“It's a good think I looked at the last review written. I was thinking about moving back to these apartments because I did love the nice looking apartment, but I had a huge problem with the Roaches!!! I was always calling the office to get my apartment exterminated, but they never did. I thought they would have fixed this issue since it's been 2 years and there is new management. I'm glad I don't have to deal with that anymore.”

“Toured several units here. The staff was kind and the floorplans are spacious with tons of closet space. However every unit I saw had at least 1 cockroach present. It is unlikely I will be renting there. That said, the staff said they would bring in pest control and I will view again after and update my review. UPDATE: Take 2, still found roaches. I will pass on these apartments. Again, this is no reflection on the staff or floorplans as those are both wonderful.”

“I am very upset by this place. We moved out several months ago and are still waiting on getting our deposit back from the company. It was 300 dollars of which I was assured we would get the entire amount returned. While living here our apartment was invaded by ants and wasps. Nothing was done for either of them. I had to get my own spray to rid the creatures. We also had our license plate stolen as well as one of the hub caps from our vehicle. My children never felt safe enough to go outside to play. Our patio was repeatedly ruined every week since the groundskeepers insisted on blowing the leaves and other debris onto our patio. I grew very tired of having to sweep it out all the time, not to mention the car washes I had to go through to get all the dust, dirt and leaves off of the car each week from what they blew up. Oh and beware of bugs. Lots of spiders and other creatures all over and inside the place. If it wasn't for all of this we would have enjoyed it here. I liked the location and atmosphere for the most part.”