BB PARCEL E SW OWNER LLC · avg 4.9 ★★★★★ · Houston
“Staff is different and all do not seem happy like before. No more friendly smiling faces residents Iare used to. We miss how it used to be Tiffany made it feel like home. It’s not the same as it was the first couple of years. It’s a shame. Didn’t want to renew for this. We made decision to move to another hanover.”
— 3737 COGDELL ST UNIT # 210 · Houston“From the moment I walked through the doors, I was taken aback! This building is so beautiful and the staff is so welcoming and kind. I was greeted by Tiffany who happens to be the property manager which is rare to find these days!”
— 3737 COGDELL ST UNIT # 210 · Houston“Tiffany Lam has been so great to work with throughout our move. We are happy to live here and the maintenance staff is great too. Edgar and Rolan responds very fast to any maintenance we need fix. Very satisfied. We just signed another 12 mths and couldn't be happier. With the restaurants and shopping finally opening up, it's nice to walk around in the evening for a stroll and to get a quick bite.”
— 3737 COGDELL ST UNIT # 210 · Houston“If i could give tiffany more than 5 stars, I would because she deserves it. This just happened: I was locked outside of the building because I lost my keys. I called the maintenance emergency, and they were going to be here within 1 hour and I was fine with waiting. Within only 5 minutes of waiting, Tiffany called me and met me downstairs to get me a new key set and it's 8pm on Sunday. This is just one of the many things she does to go above and beyond for this building. THANK YOU TIFF”
“Building is beautiful and clean. Even though they did not have a 1 bedroom with what I needed, I wanted to let Tiffany know she was great throughout my visit. Very pleased with her customer service. Will definitely recommend her and this complex.”
— 3737 COGDELL ST UNIT # 210 · Houston“Really great management group and staff which makes a huge difference with living quality in an apartment. Packages are well organized and kept. Building is always clean and other residents are nice and pretty quiet.”
— 3737 COGDELL ST UNIT # 210 · Houston“The staff here are the most customer focused team I have ever dealt with. Recently I lost my keys and I was expecting to wait at least 1 hour for someone since it was about 11pm at night. But Within 10 mins, Tiffany came to help me. I was really shocked and felt so bad. Her response she didn’t want me to have to wait 45 mins for the maintenance team to come out and also that if she can help take some things off her mnt teams plate, she will be glad to do it. What a champ!!!”
— 3737 COGDELL ST UNIT # 210 · Houston“I couldn’t have better things to say about my entire leasing experience working with Tiffany! She was incredibly personable and made sure that all my needs were met. Not to mention that the apartments are stunning. Modern amenities and perfect location, checking every box on my list. I can’t wait to move-in!”
— 3737 COGDELL ST UNIT # 210 · Houston“Happy with our choice of moving here. Leasing staff have been helpful and attentive. Very close to park and walking distance to places to eat. Pet friendly and large green space for dogs. Neighbors are nice. Quality apartments and love amenities.”
— 3737 COGDELL ST UNIT # 210 · Houston“I would recommend anyone looking for a nice place and wonderful community to look here. Very close proximity to park, midtown, downtown, and galleria. Close to a Whole Foods, Kroger, traders, sprout, HEB. The new team has seem to gotten things down and have been helpful through the holidays with packages (Joesph and Regina). Tiffany has always been great when we have concerns and addresses them almost immediately. Maintenance staff responds quickly to service requests and is probably the best we have ever had.”
— 3737 COGDELL ST UNIT # 210 · Houston“I recently came down to the office frustrated about the guest parking situation and wanted to talk to someone about it. Tiffany took her time out and sat down with me to hear me out and listened. She is very professional and is great at managing this place. Aside from that, everything has been fine and I love my apartment. I appreciate how much the staff here cares.”
— 3737 COGDELL ST UNIT # 210 · Houston“Hanover is known for its top-notch buildings and fantastic customer service, and Hanover Parkview is no different! Even though the construction is not perfect, it doesn't bother me much. Tiffany, the building manager, is fantastic and runs everything like a boss. Honestly, it's one of the best places I've ever lived!”
— 3737 COGDELL ST UNIT # 210 · Houston“Cheers to 14 months of being here plus many more. Glad to call Hanover parkview our home. They all do a great job. Shout out to Tiffany and Gerard for helping us out with our renewal! and the newest leasing members Regina and Joseph who has been making sure the packages are organized and easy to find things, & helping us when we have a question, THANK YOU. y’all, it’s the smallest things that we appreciate!!”
— 3737 COGDELL ST UNIT # 210 · Houston“We moved from Washington to Hou and didn’t get the opportunity to tour in person. I did a virtual tour and Tiffany covered every detail to make sure I felt comfortable with my decision. Fast forward 7 months later and we love living here. Maintenance team will address any issues almost within the same day or two. They are so professional and polite! We have made a ton of friends here. Everyone’s nice and the building is beautiful. Only thing is there still is a lot of construction going on but that’s everywhere in Houston. We can’t wait until the rest of the retail space opens up. It’ll be a lot better with more restaurants to walk to.”
— 3737 COGDELL ST UNIT # 210 · Houston“I love love love my apartment. My view is so serene and relaxing. I moved in a few weeks ago and could not be happier. Tiffany has been great to work with. The team is efficient, professional, kind, nice… everything you want in a management. Issues are addressed quickly. Haven’t had any complaints.”
— 3737 COGDELL ST UNIT # 210 · Houston“Moved in a couple of month ago and it's been stellar. Super comfortable, modern spaces with great amenities and a beautiful view. The leasing consultants have been really helpful, and they're all very kind, attentive, professional, and always happy. Tiffany has been really helpful to my roommate and I during our move-in. Highly recommend to anyone looking to rent an apartment in the city!”
— 3737 COGDELL ST UNIT # 210 · Houston“Please note, if you choose to rent here, your guest will have to pay $7.70 for 3 hours. There is no designated space for guests/visitors. There is a lack of community events. If there is a community event, it’s usually a joint event with the high rise.”
— 3737 COGDELL ST UNIT # 210 · Houston“The building is nice in general and the team here have all been terrific. I love being able to walk across the street to access Buffalo bayou trails. The area has a lot of construction still going on but there’s a lot of retail opening up soon so it’s going to be worth it when everything is done.”
— 3737 COGDELL ST UNIT # 210 · Houston“I just renewed my lease here despite all of the construction going on. What I love about my apartment is how well it is maintained by maintenance guys and how the office staff treats us - always with kindness and a smile. I toured other places and the staff does not compare anywhere near the team here. They smile and they care and do a great job. I do hate the construction and the retail is slated to open the end of this year so I am also looking forward to that. I am happy and so is my dog! Ahh, another thing - I've made so many new friends which is also a huge plus.”
— 3737 COGDELL ST UNIT # 210 · Houston“Tiffany helped us through the application process and was so helpful. We are excited to call this new community our home. Location is A++ and the community is gorgeous! From the moment you walk in, you will be impressed.”
— 3737 COGDELL ST UNIT # 210 · Houston“This maintenance team has been so helpful. I’ve never lived somewhere and felt so valued. Rolan specifically really dedicates himself to finding a solution and is always so kind when explaining any maintenance work needed in my apartment.”
— 3737 COGDELL ST UNIT # 210 · Houston“I came and toured today and absolutely loved my experience. Kelley was so quick to come and assist me and was so informative. From the point of consultation to the end of our tour, Kelley always had a smile on her face and seemed genuinely happy to help me. I had a few other places I planned to look, but after seeing this property, I can’t wait to move in!”
— 3737 COGDELL ST UNIT # 210 · Houston