All 25 tenant reviews.

“We have had a horrible experience living here. Things were decent in the beginning, but then all the staff we liked left (got fired?). We now have staff that is rude, ignores our problems, and will sometimes tell us to 'just deal with it'. They also are gone for large chunks of the afternoon? We've had problems with appliances, water leaking (which they took hours to fix), no AC, and everything in-between. Last summer the AC went out and it got to 95 in our apartment. It has gone out many times already this year reaching 80's and high humidity. This causes mold which they are reluctant to fix if at all. We have absolutely zero amenities. The pool is condemned along with the clubhouse underneath. And there has been a downed fence in the courtyard for months that's just sitting there. The 'dog park' can fit maybe one dog. People who are paying for parking in the basement are getting their cars broken into. Garage doors occasionally break not allowing people to get to work. The elevators are going out of service all of the time. There is a big bug problem. The patio doors are not sealed properly and leak when it rains. There are motorcycles who insist on racing down memorial in the middle of the night making it very difficult to stay asleep sometimes. Please do not sign a lease here, you will regret.”

“The Air Conditioning is a joke and it's constantly breaking down (entire building, not just my unit). The AC is also not able to keep the humidity at a reasonable level which is why the building smells like mold (and animal urine, but that's a different story). If you enjoy living in an air conditioned room, this is not the place for you. The staff is incompetent and unable to fix any of the problems this apartment has. A perfect example of this is the roach infestation. It is very common to see a few crawling throughout the lobby, on the stairs or in the elevator. But it's impossible to miss the hoards living in any trash collection area. Overall, the cleanliness of this place is awful, and you get to pay for a pool, fitness center and air conditioning that you never even get to use. Think twice before signing a lease here, and if you do, invest in a dehumidifier (or 2) because you will need it to keep all of your belongings from getting covered in mold. the picture attached is of my "working" thermostat and AC UPDATE: AC went out again on August 9th. After 20 long days in the Houston August heat and Memorial Towers finally "fixed" their chillers on the 29th. The management has not offered any concessions or prorated rent for the time the AC was down. They constantly blame their "supervisors" for decisions that are made and when you request to speak with anyone, office staff will ignore your calls, emails and continue to make up excuses when you talk to them in person. UPDATE #2: I finally got out of this slum after providing 60 days notice and an additional fee of 85% of one month's rent. I fought hard to get any type of concession but Barvin and Memorial Towers refused to talk to me, and in the end, would not settle for anything less.”

“Barvin is the most disgusting Management company I have ever dealt with. No pool, gym or recreation party room since 2020 now going on to three years in October 2023. No working HVAC for the third time this Summer and through this Life Threatening Historical Heat Wave (each time for a month). Elevators are constantly breaking down. The Carpets in the hallways have not been shampoed since October of 2022, My neighbors are desperately breaking their leases because they cannot take it any more. This is a serious and dangerous situation, All of this with outany compensation. Rent is still the same and we are all desperate to get out of here. This building should be inspected and condemend.”

“Today is June 29th… the AC has been out for SEVERAL weeks now. No urgency to fix it, heat index over 108!!! Pool and gym have been closed for a year due to the city coming out. Property not responsible for break ins in the garage but doors break every couple of months and are left open. People leave exterior doors open. Elevators broken every couple of weeks. Elevators and halls reek of dog pee just about every day. BLACK MOLD!!! We had them come “clean” the vents earlier this year. They painted vents a darker color so it’s harder to see that there’s mold.”

“Memorial Towers is a pit. Management doesn't recognize dirt. No amenities and no plan to have any. The pool area has been condemned by the city. Management looks at the filth and claims the area has been cleaned. Very disturbing”

“I was so excited to move in here, but now I’m totally disgusted. I’m waiting a couple more months to write my full review, just to see if Barvin will make things right (but I’m not hopeful). Best advice I can give: Read the most recent reviews everywhere (ignore the ones from years ago before Barvin took over), DEFINITELY read those orange notices posted near the front of the building that they won’t show you, and don’t trust anything the sales people tell you, especially concerning the amenities.”

“FUTURE RESIDENTS: DO NOT MOVE HERE!!!! all the bad reviews are true!!!! If I could give negative stars I would!! Living here is miserable and things are constantly broken. Some of my appliances were not working when I first moved in. How is that acceptable?!! Rain will flood into your living room because the patio doors aren't sealed properly. Parking garage gates are broken and once the entrance was broken for an entire week. The exit was also broken before and no one could go to work in the morning!! Since moving here, firefighters have been called 3 times, one of those times I called in myself due to dumb residents leaving things on stoves. Another resident told me firefighters get called all the time. There's weed being smoked all the time, you can smell it in the hallway (at least on my floor) and there is clearly no smoking allowed on premises, even stated on signage. Additionally Management is incompetent and can't even come up with resolutions. They can't even risk manage properly which led to the following issues. The entire complex was without AC, lighting, hot water for almost a week and residents called in to complain to the city of Houston's multifamily housing habitability department and they came to investigate. Ended up closing community amenities including the parking garage, leaving people without parking. Hilarious!!!!! What was even more suspicious was a resident had posted notes on every floor mentioning the AC and lighting issue that was missing for almost a week and they were taken down almost immediately. Someone doesn't want us to see what management is doing wrong? Suspicious! If the city coming to investigate isn't a red flag then go ahead and live here!!”

“Don't move here please. This place looks nothing like the pictures. The worst place in the loop no doubt! Mold, no ac, no maintenance people, weird people always moving around the building, no security people, its awful.”

“This place is a glorified slum. It's so dirty all the time. There is no cleaning crew. Like others have said I'm embarrassed to have guests. When David and the other guy was manager it wA always clean. New management is so out of tune with cleanliness. Moving as soon as my lease is up. They also let every riff raff piece of trash in. It's gross. Do not move here. You were warned.”

“MOLD..ROACHES..RATS AC DOES NOT ALWAYS WORK AT LEAST ONE OF ELEVATORS CONSTANTLY NOT OPERATIONAL FORMER MANAGER STOLE RENT MONEY RESIDENTS WERE HELD ACCOUNTABLE MOLDMOLDMOLDMOLDMOLDMOLD MEMORIAL TOWERS ALLOWS AIRB&B CRIMINAL BACKGROUND CHECKS NO LONGER EXISTS HALLWAYS OFTEN REEK OF MARIJUANA AMONG OTHER THINGS NEVER KNOW WHEN YOU WILL RANDOMLY STEP INTO THE ELEVATOR AND ENCOUNTER CRAP URINE OR PUKE ?? BY THE WAY NO SECURITY AT ALL!!!”

“Honestly this place has broken major things every time you turn around. Elevators, gates, a/c. The biggest problem is there is no housekeeping any longer. The elevators are always filthy. There is no more vacuuming in halls. There is trash in halls that will stay there for up to a week. It used to be really clean but the great lady who had that job is adios.”

“Does it really take over a month to fix an elevator? Is it really that hard to keep your building smelling like something other than rotting garbage? Something is always breaking here, whether it is parking garage gates or the elevator. It seems the elevator is constantly broken. Wonder what they're going to do when both elevators are broken at the same time and there are people that are handicapped that need to get up and down? Total violation. I do know it's expensive to fix them, but it is a major inconvenience. Fix the damn elevator, people. If it's the weekend and people are moving in and out, you could wait 10 minutes. I stopped going to the gym after I went there and it was basically raining inside. Massive ceiling leaks. It felt unsafe with the treadmills plugged in. It's like a slum masked as a decent place because of the area. I will most definitely leave when my lease is up. They will raise my rent and already it's just not worth the noise level (street noise), the broken things, the lack of consistent hot water/water pressure. Only been here a year, but that's more than enough. This is an old building and they are just band-aiding on a daily basis. The only positive is the manager that has to deal with all of this. Henry tries. What it comes down to is that you can put lipstick on a pig all you want, but it's still a pig.”

“Only move here if you like (1) dogs barking all night left on patios (2) always broken parking security gates but will give no discount, (3) continually broken elevators....constantly. (4) barely warm water on workday mornings. (5) no double-paned glass patio doors and an extremely busy intersection so you hear everything. (6) trashy residents. pot smoke in the elevator, cigarette butts on the ground, super loud parties.”

“The year we spent there was a nightmare. Convenience to downtown is the only, and I mean only benefit. This place is horrible. The noise from the road is horrible. Dog pee smell in the elevators. Dog pee smell on the carpets. Dog pee... The building is old and it shows. You can do better for $1300.”

“Ready to go. Too expensive. $1400 a month. To many issues with my place. Once a week toilet overflow. Once a week no water at all. Shower leaves an orange residue in the tub. Coming in my place all the time when I'm not home is annoying. They felt the need to enter my place and stick a 12x12 sticker on the washing machine and dryer as a reminder to where you live. They had to move my personal belongings to get to the washer and dryer. They did not put the stuff back. So very stupid and unprofessional. 37 days and a wake-up. Hoorah!”

“Here is video proof of the black mold infestation that I encountered living at Memorial Towers Apartments at 5400 Memorial Drive - Houston, TX - 77007. ------ youtube (dot) com/watch?v=Cd7wiQUZKUs ------ Please visit my blog. ------ memorialtowersapartmentshoustontx.blogspot (dot) com/”

“The wife and I looked at an apartment here last Saturday. 06/15/2019. Hotel type setting. We toured the whole place alone and with management. They deliberately passed the places that most of the reviews are complaining about. The dog area is small. Two, three dogs at the most can be in that area comfortably. The trash chute empties into the garage. It smelled pretty bad when we were there. The lobby is flooded with air fresheners. That's all you smell. You'll taste it if you sit there on the couch for more than 10 or so minutes. The top floor had a musty smell. The paint is ugly. The carpet is stained all over. The best part was... one of the two elevators were broken. For the record; Dear management, concrete is porous. They tried to tell us it isn't. We signed a year lease directly across the street about an hour ago. Much nicer enviroment.”

“This is all you need to know. --------- memorialtowersapartmentshoustontx (dot) blogspot (dot) com/ --------- Do not bother with the replies from the apartment management. No amount of cleaning, upkeep will keep the mold smell out of your place. We have tried everything. My boyfriend and I hate it here. We signed a year lease. It's only been three months. We already want out. What a waste of money and life in general.”

“MoldMoldMoldMoldMold Maintenance issues are never properly address. Kept us up all of the port. Vents are very dusty and dirty. Patio doors do not lock.Dishwasher is not melted appropriately. Toilets are constantly backed up.”

“The air quality in that building is horrible. The building is 50-years-old. The air conditioning (chiller) system being used is from 50-years-ago. The average lifespan of a chiller system like this building has is 20, 30 years at most. You will smell mold here. Mold will build up on your vents. Your apartment will feel damp. If you have allergies, you will regret living here. I purchased a hygrometer from Home Depot. 70% humidity inside the apartment 24 hours a day. It went to 80% a handful of times. If it wasn't for the age of the building, I would have stayed. Extremely convenient for just about everything Houston has to offer. All kinds of different people. I never met anyone there who wasn't friendly. Nice pool. Nice exercise area. The layout of the apartment was great. I enjoyed my balcony view of Memorial Drive at night. The building is just to old. I had to go...”

“i moved in here mid february. if youre a health nut and like outdoor activities, this place is great. lots of hiking and biking trails near by. the location is really perfect for just about everything. the people ive encountered are nice. thats really all i can say thats positive. some of the reviews about the air conditioning are true. its one of those old big water cooler type air conditioners. im not sure what they are called. it blows wet air. youll notice it when you get in bed on top of the sheets. its a wet, cool type feeling. no lights in the bedroom. not even a fan. some of the kitchen cabinets are peeling on the corners. the paint on the closet door near the front door is peeling off in large chunks. there is also a half inch gap on the bottom of my front door. ive patched that as best i can. lots of dogs. lots of dog pee. you can smell it in the elevators some days. the emergency stairwells are nasty. dimily lit. trash all over. pool and gym are cool. its never to crowded to use either. office likes to send numerous stupid emails. all in all, i cant wait to find somethimg better.”

“Moved out last month. Place is a dump. I was paying $1,245 plus $156 for the electricity. The electricity is shared. And still, $156! One bedroom! I moved not far down the road to Memorial Hills. Same rent. Newer Complex. Come have a look. You'll love it here.”

“Memorial Towers is one of Houston's hidden gems! Great facility with great amenities with a stellar management and maintenance. I previously lived here before and moved back into the building a couple of years ago while they began renovation. With that being said the upgrades have made a huge difference the lobby area is very welcoming gives you a warm and inviting feeling. I do really love the location and views from my apartment and plus with my extended balcony it is a great place to sit out and enjoy a book while i sip on wine. I recommend this place very highly to anyone looking to move into this area it is very hard to describe this place fully as it has a unique character to it I give it a A++.”

“This place is depressing. Don't be fooled by the lobby and their fancy artwork. If you have the means, look elsewhere. The blonde girl who strolls around barefoot in the lobby asking for cigarettes is annoying. I'm tired of coming home to that. Please come up to the 5th floor and clean the carpets. They are nasty. The trash chute stinks too. You can smell it in the back parking lot when you enter the building. Fix the parking lot too. You know the crater near the dog run?!? I can't wait to move. Too expensive for any of the so called upgrades. Oh my God I'm so tired of this place!”

“Black Mold Haven A blog made by a former tenant. I am a tenant. The building is a mold cesspool. I wish I would of found that site first. Do not make the same mistake I did. I hate living here. I can't wait to get out. My clothes stink. My closet smells like a mildew factory. Don't move here. The air is not healthy. All the inside upgrades are bandaids. Particle board. There is nothing here worth paying $1,245 for. Nothing. https://memorialtowersapartmentshoustontx.blogspot dotcom/”