All 25 tenant reviews.

“Living at Greenhouse is a delight, with convenient access to major streets and the Katie Freeway. Within walking distance, you'll find medical care, a nail salon, donuts, pizza, pharmacy, and more. For your shopping needs, H-E-B, Walmart, and other necessities are just a short drive away. Our apartment boasts a fantastic layout with numerous windows, providing a bright and airy atmosphere. The amenities, including well-maintained pools, a clubroom, and a fitness center, truly set Greenhouse apart. As Apartment Life Coordinators we take pride in creating enjoyable events for our residents, and this week, we have an upcoming karaoke event. One resident recently expressed how much she appreciates the opportunity to connect with neighbors, making it more than just a place to sleep at night. Additionally, there are amenities like a dog park and a convenient dog washing station. The bike storage is a fascinating feature and also electric vehicle charging stations. Safety is a top priority with no concerns reported during our time living here. Greenhouse is not just a residence; it's a community that enhances your overall living experience.”

“Lived here 2 years now and love my apt., rent rate, neighbors and office management who have always been very helpful. Rates are very competitive to surrounding properties of same scale. Open designs, large floor plans and would definitely consider the Towne homes for a 3 bdrm! I give it 5 stars as My overall experience living here.”

“Professional, courteous office staff when viewing property. Prompt attention to most questions/concerns during application/move-in process. Beautiful apartment, elegant, modern fixtures and finishes, no complaints.”

“My experience was very good, I will refer a friend a two. The apartment is nice and it's very quiet. The staff is very professional and courteous. The entire experience was overall exceptional, Yhe location is nice as well.”

“Si far so good I've only been here for a month, I can't give wide opinions so far, I hope everything is as good as it has been until now. Areas are clean except for dog poop which is not for the staff to blame but for the tenants that have dogs”

“This apartment is very quiet, everyone is friendly. Definitely recommend this to anyone starting. The area is very centered and secured. This is the most beautiful place we visited in the area. Staff was helpful”

“It's been a great place to love. ...................................................... ...................... thank you........................ ...................................................”

“Everything has been smooth sailing and completely happy with the front office staff from move in to maintenance requests. There is always someone available and they follow up if there is a missed contact. Maintenance issues are resolved quickly and effectively. No complaints !”

“Great updated units with two nice pools and a renovated workout room. They have a package receiving system that keeps your larger packages safe; I have had one package stolen that was left at the door. The staff is very friendly and the maintenance workers are quick to respond to most requests I've added. Overall a good place to live thus far.”

“This community has gone through so many management teams. My rent has gone up like 200.00 dollars I guess because we have to suffer with inflation. I think our buildings would look good if they were painted when you drive by you just see touch up paint all over the buildings that don't match. I have complained about my garage window needing to be fixed since 2020 and nothing still has been done I was told we have to wait on a bid to see who can do the work for the cheapest price. We had security at one time and than I guess they let the security go. The new office staff and maintenance team a really good I like them. Overall I would say this property is a 7 out of 10.”

“The front desk MANAGER and associates have been the upmost disrespectful individuals I have ever delt with. On a scale of 1-10, I am below a 1 on satisfaction. I went in for simple questioning about my outrageous bill, and contract, the manager was slamming on the desk, raising her voice because I was questioning my bill. She basically said good thing you are moving out. I have been on time with my payments from day 1. There has not been one day at these apartments where I have felt welcome. There are bodily fluids throughout the entire complex, trash everywhere, drug deals going on left and right, multiple people have been bit by pit bulls, wood rot on balcony, a/c was out for 3 days, hot water heater broke, dryer broke, and the list could go on. I would NOT recommend this place to anyone if it was the last choice on earth.”

“I moved here in 2021 when the property was still owned by Portico since I enjoyed a few months of good living until I mocked my water coming out looking like milk. I reported it to the property, it was brushed off claiming the issue is with the city of houston. A month later I started having a leak in my ceiling due to water pipe damage. I also reported this, to the property leasing agents, assistant manager, as well as the manager. and again the reports went in answered the leak got so bad that it was damaging my furniture and now damaging the ceiling above my garage. the damage could even be seen outside of my townhome. the ceiling leak was finally fixed 6 months after the original report and we are still waiting for the garage ceiling to be repaired.”

“Love the location and design. Customer service and upkeep leaves a lot to be desired. I was initially excited but since have been very disappointed and don't feel like I'm getting my money's worth. Just didn't want to set myself back with an immediate move.”

“Quick & easy move in process/application. My first apt and I absolutely love it !! The leasing staff were really amazing and helpful ! Dela, Jessica & Paul are the absolute best !!!!!!!!!!!!!!!!!!!!!!”

“The apartment is centrally located. Location is its major perks. The portal in theory is great but replies to messages left are non-existent. After sales leaves a lot to be desired though. Community cleanliness has been poor lately.”

“Beautiful and clean landscaping of this community that I enjoy calling my home. Love the community family friendly. My family loves the amenities the gym the coffee area game room/clubhouse we also enjoy and love the pool areas!”

“I've watched it go down. Trash is out in the hallways everyday, outside of trashpick up times. The hall ways smell horrible. People let their animals urinate wherever , the don't pick up or clean up. Hallways stay dirty!”

“Almost everyday I regret renewing my lease. I moved in with Portico where service was elite and it was quiet here. NOW? With Haven, pool parties every week when it’s warm with over 30+ at the pool playing loud music with profanities, slurs and indecent behavior as if others don’t live here with children. The place is classless and filthy. People run in the hallways and speak loudly, everything echos into the apartment. Think there are more dogs than people here, dog poop in elevator, hallways, stairs and around parking. NO PARKING, don’t get a separate unit, they get broken into. Elevator is nasty, the smudged and dirt all over the buttons and interior. The only thing clean here is the leasing office. Go look at the dog park, the units on 1st floor around building 1 that house dog poop on the patios where you have to hold your breath walking by. If you want peace and quiet? If you want to be able to hear silence at night? If you want a home to be proud of to invite people over? If you want a decent place for your children? If you don’t want you dog to catch flees in dog park? If you want the bare minimum customer service? Don’t move here. The complex comes here, Google and Yelp to say they want to hear your concerns but they ignore afterwards. The workers don’t like their job and will even avoid making eye contact with residents when you walk by. It’s the weekend and I can’t get any rest due to a pool party with loud music and screaming. The security is currently asleep in his car. I live in the ------”

“Don’t waste your money. This place is a zoo. Management is dog ---- and numerous break ins. We have videos of people trying to break into storage units and apartment, specifically the maintenance guy Mario. It’s loud, things are always broken and I can’t sleep peacefully at night with the worry someone will break in.”

“My name is Bret I am a resident at greenhouse. Isaiah has been very helpful ever since I moved in he even remembers my name and greets me every time walks pass me by far my favorite! Paul the manger has also been very helpful when Isaiah was not able to help.”

“Life was all good at Greenhouse initially when I first moved in and it was under Portico management. The community used to be clean and management looked out for you. After the winter storm and transition to Haven Residential as management, this place turned into a living HELL. While the actual units are beautiful, the exterior is FILTHY. The halls reek of dog poop and trash left out for days, the floors and staircases are disgusting and go weeks and weeks without being swept or mopped. There is dog poop EVERYWHERE, wayyyy too many pets on this property and owners do not pick up after their pets. Pests have started to become out of control and clearly pest control is not being done as it’s supposed to be. The pool is basically not a useful amenity because its always too dirty and full of trash to enter it. Terrible, especially in the middle of a COVID-19 pandemic. Maintenance does not fulfill request timely or properly. Complaints of extreme noise from unruly neighbors go ignored so you can’t even dwell on your space in peace. I truly miss how this place used to be and would not have signed again if I knew the management transition would be this poor. I can’t wait to be free from my lease.”

“I have lived here for over a year. The apartment unit is nice. However, the property is so disgusting I’m embarrassed to bring people here. The elevator is always broken. Currently it’s working but someone puked in it Friday night. Which means if it does get cleaned up it won’t until Monday. They didn’t have any valet trash for over week and the elevator was broken so people just didn’t bring their trash down. The whole building started to smell like hot garbage and low tide. Also it attracted roaches indoors and they can be spotted throughout the building. Leads me to believe they are taking my pest control money but not using it. There’s dog poop everywhere. The grass, the stairwell, the halls, people’s patios. Always need to watch where you walk because even though the property is clearly dirty management mops the floor like once a month. So you are going to step on either, poop, pee, blood, puke, bugs, trash spills, and probably the next Covid variant. Property management doesn’t know what happens on there property nor do they care. They just want to provide the legal minimum to stay operational.”

“Nice apartment but too many dogs living here and the people who have their dogs don't pick up their ---- the people who work here have to be picking dogs ---- after those people with dogs which I think is disgusting and disrespectful for the workers and the apartment.”

“The area is great but, one thing I did notice the new owners of this apartment does not keep up with the maintenance of the halls like the previous owners. So I think it's gonna attract less people and more people are likely to move out because of it.”

“I have had problems every since I moved in! They went up on rent as I was told by a previous resident! The did minor upgrades to the kitchen and now they think the apartments are luxury! They aren't! Maintenance takes a long time responding to requests! The front office staff is extremely rude and unknowledgeable”