9550 LONG POINT RD, Houston, TX, 77055

There’s mold in the apartment, it’s growing everywhere and when I complained they said I have to pay to fix and I can’t break my lease. Advice to anyone looking for a a lace to rent THIS IS NOT IT ESPECIALLY IF YOU HAVE KIDS

THE ENTIRE PROPERTY IS INFESTED WITH RATS. THERE HAS BEEN GUN SHOTS FIRED ON PROPERTY THE PASS 2 DAYS. The rats eat all your food, clothes and belongings. The new owners are no different from the old ones. They do not fix any thing. They use the water to fix the property and make the resident pay for it.

MOLD in the rooms. Couple of my neighbours has MOLD, but afraid to say something because they are illegal.The drains are CLOGGED. So rain water,rise and runs into your apartment.DOG POO every where. STRAY CATS running everywhere. Toilets don't flush. Bathrooms flood. RATS everywhere. CRACKED WALLS. Nothing is fixed. The fat girl is a lying wannabe manager. The real Manager hides in her office all the time. that sits behind the entrance door is rude,direspectful and only talk to men all day, instead of addressing the issues. This place is worst than a smelling dumpster DO NOT RENT HERE....

You want to read an honest review?? this is the worst apartment i have ever lived in for a number of reasons. my neighbors downstairs got treated for bed bugs and they all came upstairs into my unit. apartment complex says that i cant prove it came from the neighbors so i have to pay for the treatment. fine im not going to argue about it. it took them 3 months to send someone out and he didnt even treat, which was my fault cause i dint 100% bag up everything and rearrange all my furniture. ok. i still have bed bugs and its been a month since he came the last time and every time i ask when they can send him back they tell me next week but he never shows. they dont repair anything. i have an outlet that has been sparking for the last month. i emailed them my issue and i didnt hear anything from them for 3 weeks. then the thing caught on fire so i wrote them again and 4 days later they send someone out. he comes to my house. gets his tools and materials out and then proceeds to use my bathroom for 30 minutes. goes outside comes back an hour later and says he has an emergency and has to come back the next day. i have been asking them to replace the weather stripping since i moved in two years ago and its never been done. i was told id get a free duct cleaning after i renewed my lease. never happened. someone tried to kick in my door and now the frame around it is all jacked up. i put in a work order for that and a faucet repair. they fixed the faucet but never addressed the door. my front windows dont lock. i put in a request to have those fixed and they put those little 99 cent locks that screw into the frame which yea they work fine but its the principle. there was a fight in the parking lot right in front of security and he stayed in his car the whole time but when i sit in my car in the parking lot to wait out the rain they harass me and ask me what im doing on private property??? the dumpsters are always overflowing with garbage, i mean literally enough to fill two more dumpsters with. the cabinets doors are not cabinet doors. they look and feel like pieces of a cheap desk or dresser made out of press board that got wet and dried and they painted them white and put a knob on it and called it a day. i have one drawer in my apartment that is always broken, i can go and on about the problems this place has. the staff gets a 2 only cause jean carlo and yvette are actually very friendly when i come into the office. they are always cool and probably the only good thing going at this property. theres another manager there who i have only met once and shes nice too. i get that its a bad neighborhood and my rent is cheaper but im dealing with a legit fire hazard and i cant do anything about it.

So my family of 5 we moved here a few months ago made many complain to office and no listen to us..Unit #95 bad smell marijuana..Everyday...My Husband made police report we like quite neighbor no drugs...We hope someone listen to us..We are moving asap...#95 is drug trafficking place my children doesn't need be see this. Don't move here bad place to live...

Not an ideal place to live...Lived here and moved out immediately...Don't go by the pictures they post on their internet. Go and see with your own eyes during morning, evening and night before you decide to move to this mouse infested place.When it rains it floods and you need a boat to get to your car from your apartment. Teenagers all times of the night breaking windows. Here are some photos.

I beg you plz don't move here the whole complex is infested with bed bugs and rats we stayed there 3 yrs then when we got bed bugs they were trying to charge us to spray for them and said even if we didn't want them to spray they were still going to spray and charge us so we had to move out cause we were worried about the harmful chemicals they put in those sprays harming our two children. They don't care at all all they want is your money I could go on and on but don't have time and energy to waste with Valencia apts I never leave reviews but after this absolutely unbelievable experience I felt like I had to warn people thank you... PS. Just saw the safety rating and forgot to mention my cousin and her boyfriend also got robbed at gunpoint in the parking and also parking is terrible its impossible to find parking after 11pm then they still tow your car even though you don't have anywhere else to park

This place is horrible I have never lived in a place worse than here. They have no parking spots every night after 8pm. People park around the fire zone and the office tells them to. I have seen and smelled the over flowing trash cans since day one of me living there. They have mold in the apartments but blame you. The office is rude and blames you for everything. They are horrible there are men outside getting drunk every night my kids cant play outside because my daughter came in and told me some man started peeing right in front of her. When they have you signing your lease they act nice but when you have a problem they dont help. this place should be shut down. It was a shooting here a couple of years ago where people died. The pictures dont show what this place really looks like they just make the front apartments looks ok but if you come in and look you will be shocked. You will never have parking here if you ask me. I would never recommend this place to anybody. The only people to say this place is ok is fakers who work in the office to try to steal your money. They have made me pay extra more than one time and lied to me many times also. No closed gates they are open all day and night with no regular nightly security. They are not here to help or protect the residents they just accept rent. No bueno I am at a loss of words aboutthis horrible place. they are scam artist who just want your money. The problems they have now are the problems they been having for years. I swear to God i would not lie to you all if this place was good I would say it but Im grown and come from Compton and have never seen a place as bad as this. Big dogs walk around with no leash this is crazy and a problem. Im reporting this place to houston no doubt because no one should live like this when they pay.

No, They are not better. Everytjing breaks and its replaced by cheap materials that's break again. They take so long to fix stuff because there are so many work orders. The rug is disgusting. If your shades are broken you have to pay $150. The toilet breaks all the time. The ac and the heater most of the time don't work. It's most likely cold in the winter because the heater can only warm up upstairs and not downstairs. They rarely clean the pools, in the laundry all the washers and dryers don't work n it's always filthy. They is a lot of theft in the area, there is barely any security, there are shootings all the time, the gate doesn't work because people at night come and destroy stuff n never get caught. WORST thing is that is infested with bed bugs and even if you didn't bring them, they don't do anything about it. You will regret to even come to check out the place. the whole complex needs to be rebuilt to burn down all the bedbugs because fumigation doesn't even work

I was considering moving into these apartment until I went there. I am a firm believer of checking out apartments during the evening hours before my decision. Ok, where should I start. As I drove into this horrid place there were drunks hanging on cars with CASES of beers. As I drove towards the back of Valencia i noticed a mouse run in front of my car trying to get the dumpster where there are mounds of trash outside it. Me and my boyfriend decided to take a walk through this place. OMG ...................................sighs...Teenagers fighting look like a gang fight, so we immediately turned around and headed to our car. On the way to the car there were more kids just throwing sticks, rock and balls at people apartments. How can these people live here. It is very noisy and obviously management doesn't have control of the situation that is going on here. So much trash on the ground!!! I say this before you decide to move into these apartment....please visit it esp. during the evening hours...don't make this bad decision. Quote: Best time of a day to visit is during the evening after 7.