Tenant Reviews for 9407 WESTHEIMER RD UNIT 305

I moved into this community in Feb 2015. Did not get to see my apartment until the day before I moved, which was fine due to the conflicting hours with the community and my job I wasn't able to come. A bat came into my apartment shortly thereafter and I called the after hours number and a maintenance worker came and removed it ( after I'd dumped hot candle wax on it and smothered with a glass jar.) Not a bad place to live and the community is within walking distance of my job which I love. I've had a few repairs that needed to be done and at one point it seemed like all my requests had been pushed to the bottom of the "DON'T DO" pile. And as fate would have it I met an Angel by the name of Ray one afternoon and he just so happened to work on site and asked if I liked living there and If I needed anything. Needless to say Ray listened to my concerns and put a plan into action, and a lot of my repairs were completed that day and in the days to follow. If he didn't send someone to complete the repairs he came and did them himself. 5 Stars for Ray the Maintenance Man

Nothing has changed about this place even with the new manager and management.......Where do I start.....my car was towed from MY reserved parking space within the first 2 weeks of living here. Of course management didn't do anything about it except insist that my tag wasn't in the window and my tire was flat when I picked my car up after paying $225. I moved in on Aug 28th and was told not to pay the $20 for my reserved spot until the 1st of the following month (which I did). On the 15th of September I received a notice for a electricity disconnect notice for a past due balance of $20 for August. I went down to the office and spoke with the asst manager who said it was for my reserved parking fee for the whole last 3 days of August. October came around and being so I had just relocated to here to Texas and had gotten my car towed along with a flat tire, my funds were short. I called the office and spoke to the asst manager since the property manager was "on vacation" and told her I would pay the rent on the 15th of October. I came home from work on the 13th to find a boot on my door and the office was closed. ALSO, the gate had not worked since I first moved in and one day I came home and couldn't get in because it had been fixed and management didn't notify anyone of the gate code to get in. Bottom line is that the management is terrible and not very smart (obviously). The property manager here does not take responsibility for any of the mishaps and doesn't like being confronted. She will try to talk over you as you tell her whats going on and the notices that they put on the residents doors are grammatically incorrect. WHAT KIND OF MANAGEMENT IS THAT?????

I hat e this apartment roaches every... No AC and now they have CHANGED companies... I can't v wait to move out these are the worst apartment ts every.. They have dog crap all over the place.. The gate has been broke for a month now.. The pool is green and only get cleaned out once every other week...

Pros: solid construction and covered parking Cons: 1. Bugs bugs bugs 2. Central water heaters. Shower: cold hot cold hot cold hot warm (that is were you rinse off) repeat 3. One A/C unit for the whole complex so they decide if you get heat, A/C, or non of the above. If a cold front comes in that evening you have to freeze your butt off until the next day. 4. Washer and dryers are like Vegas, you gamble on which one will work. 5. Did I mention the infestation of bugs. It is bad. You open a cabinet bugs. You wake up at night because a bug is in your hair or crawling on your leg. You leave a room and come back 5 minutes later and the bugs are back. IT IS BAD !!!!!!!!! 6. Fake wooden floors.

WARNING! DO NOT! I REPEAT! DO NOT MOVE HERE! THE MANAGER BY THE NAME OF FRANCIS IS EVIL AND WILL TRY TO SCREW YOU AS MUCH AS POSSIBLE. DO NOT MOVE HERE unless you are willing to share your apartment with HUNDREDS of roaches! This was not a problem PEST CONTROL can fix (they came out once a month and I personally paid 50 dollars to get my apartment treated by an outside vendor). I even end I literally cried at times when entering the apartment because roaches would be all over the place! One time I even picked my mail up off the table and six roaches scattered. When I first walked in the apartment without even moving anything in I saw at least 30 dead roaches but was not totally freaked out because I had thought the apartment had been vacant for a while and I knew the building was old. However, the first month I was there they starting coming out BIG TIME. I put all my food in the refrigerator (cereal boxes, rice, sugar,etc.) because if your left it in the pantry bugs would be all over it! The worst was they got in all my appliances, especially my KEURIG. I had to replace all my appliances when I moved because they were nesting inside them and I did not want to bring them to my new bug free apartment. The bugs were also all in the dishwasher! I got to the point where I almost reported the apartment complex due to the inhumane living conditions.

I would not recommend anyone to move into these terrible apartments!! The people in the office are rude, don't follow through with anything that you ask them. I had them to come out because my ceiling was leaking in my bathroom and they would "fix it" then the next month I would be calling for the same damn problem. I am charged utilities that are suppose to be split between units and I don't like that because some people have more people living with them but are not on the lease and I'm paying this high --- utility bill. Then the ------- want to go up $100 to renew your lease but haven't fixed anything I've asked. DON'T MOVE HERE!!!!

The place is horrible. Big fat juicy roaches that can outrun me. Francis Leon is the most horrible manager ever. She is very insensitive and thinks she can talk to you any kind of way. The place is so so dirty. The elevator does not work. Horrible horrible place!!!!!

Well to start the lady manager pretty rude, I had a problem with bed bugs treatment for that needed a few ones but never went back to check again. Also beer bottles everywhere , people doing funny business at night . oh ,charges for cold water,water waste, etc, wtf. My worse experience. They show you a nice sample but the rest of the place quite dirty.

I would not recommend these dirty apartments no anybody. Francis is a big --- liar, they have roaches, really really bad bed bugs I mean you can see the bed bugs in your apartment STAY AWAY I'm only telling you the truth. The appliances are ------ they have so many cracks in the cabinets , the coners so you know what that mean more roaches. The hardwood floors are extremely cheap!!! The light bill is high because everybody is getting charged from someone's else usage. Parking is okay I guess considering they love towing people cars. This is my honest opinion these apartments are not worth the stay I promise. I went to go throw my bed , couches away and you will notice how many couches and beds are by the dumpster so they are completely aware of there bed bugs !!!! Corporate needs new management PLEASE Francis is rude and I will never renew my lease and I will never recommend these apartments to anyone. I totally agree with these reviews I will also post pictures so you guys can see how dirty and nasty these apartments are!!!! When I leave I will also be filing a lawsuit & taking this above and beyond .

I can't believe I just moved into this place I was always ask to come in the morning to check the place now I know why, there are a bunch of people selling drugs all night, I feel like every time I leave my apt is going to be rob, worst mistake of my life now I have to hire a lawyer to see how I'm getting out of here