Tenant Reviews for 9301 DAIRY VIEW LN UNIT # 210

PROS: 1) I have not had one brake in or heard of one since I been here. 2) They have cameras in the parking lots and good lighting in front and back of all the apartments. 3) Depends on you neighbor, but I never had any problems with loud noises. 4) Now you can pay your rent online. 5) LOTS of cats, but to me that's good. Because it keeps rats away. 6) Washer & Dryer in the apartment. Well that's all I got on the PROS.... CONS! 1) RUDE management and maintenance. When something falls apart or gets water damage it's some how your fault. 2) For 8 months out my 12 months lease. I had leaking doors from the rain. It was SO bad my front door was like a water fountain. I called, emailed, and everything I could think of.... I had to threaten to call the health and human service to get it done. 3) My upstairs neighbor was having water problems with her bathroom. We did not know this and we had mold on our molding on the wall. Maintenance claimed I didnt let the wall breath because my DVD rack was in the way. LIKE I NEED TO MAKE A WALL BREATH WITHOUT KNOWING THERE WAS A LEAK COMING FROM INSIDE THE WALL. 4) Maintenance takes forever to get anything done and when it is done.. the put little band-aids for something needs a stitch for. 5) Since the new management and owners I believe they fired the bug gay, who use to come a few times a week. Because I have not seen him and I been getting a crazy amount of ROACHES. In the beginning (6 months) I saw 2 and in apartment I expected that. When the new management came... I can't leave ONE thing out without bugs attacking. 6) The apartment is not worth the price, because small bedrooms and things brake very easily. 7) Patio is very small and smells outside a little. 8) Water bill is a joke! Everyone pays for each person who lives in the apartment. For a family of 4 in a 2 bedroom the bill is a $100 thats with trash, but keep in mind trash is $7. 9) Now you have to pay $25 a month for parking. 10) Rough neighborhood and the apartment location is in a older or just ruined down area. 11) Gun shots at night. 12) Pot holes everywhere in this part of Houston.

I lived here for over two years and I have to say they use to treat us with more respect and really care for their residents. Last year I believe they change management and its been complete hell with the new management came new office ladies and they are rude and unprofessional. They seem clueless and annoyed pretty much lost all the time. I miss the old management they always had it together and were always helpful and professional, although they still under the same maintenance staff they are being run by horrible management. BH why did you leave us!!!!

stay the ---- away from this place over a year here there is no hot water or heat if something breaks u have to fix it. u also have to pay 55.. for water + 15 for then to take ur trash which by the way u have to take to the dumpster on ur on on top of that u need 22 dollar for rent insurance.. if u have a chance to come here DONT DONT DONT Save ur money its a ---- hole also murder around the area gun shot heard daily... and also drug overdose not a place to raise a family...

The new management GPI is terrible. There is a new manager by the name of --- she has no customer service skills what so ever which translates over to her employees. I have had multiple issues with this lady, she is rude cuts me off while i'm speaking, does nothing to rectify a problem, and tries to blame me for issues. I don't know who or why someone hired her for the job she is in but they need to go back to the drawing board. I had made multiple complaints to the office regarding the upstairs neighbors and the noise this has been done consistently for over 90 days last week when i spoke with her she tells me there is nothing she can do and that it is normal noise however when im making a complaint you tell me you will put a lease violation in. If something is normal why would you put a lease violation in hmmmmm... that makes no sense to me. Also one of the other leasing reps while calling to make complaint on the neighbor after going upstairs and nicely talking to the neighbor finds out she wants out of the apartment because she hates its, when i called to notify the office i'm greeted with "what is it now" as well as a hang up. I proceed to go to the office to ask why she felt it was appropriate to hang up on me well she wasn't so happy that i was recording her on video ( which is posted to youtube along with other recorded conversations of their rudeness) she proceeded to try to close the door in my face haha..... some customer service right this property was so much better with -----, and ------ they had true customer service skills and I will continue to voice that because its been a long time I experienced good customer service. Also just for anyone having issues with noise and management is not doing anything take a look at some information below: The landlord has the right -- not the duty-- to evict noisy tenants. However, if the landlord fails to take action, the tenant may have a claim to end the lease because of the landlord's breach of the covenant of quiet enjoyment. The covenant of quiet enjoyment covers more than you think. Residents are entitled to the peaceful enjoyment of their leased premises. But the covenant also covers repairs, actions of other residents, and potentially more. The covenant is not defined by what it covers, but rather when it has been breached. A covenant of quiet enjoyment is breached when the premises become unfit for the purposes for which they were leased, or resident is deprived of the beneficial enjoyment of the premises. Anything you do or don't do that renders the premises unfit for occupancy or deprives the resident of his beneficial enjoyment theoretically breaches the covenant of quiet enjoyment.

I am so glad my lease is up! I personally know that the staff writes the good reviews to get new prospects and to keep the apts at 95 % full. The only staff member that was really for the residents was Lorena and they ran her off with their petty drama. The person that said the staff(Mirna and Shelly) shows favoritism is correct. Once they see you have not fallen for their gimmicks they will harass you and treat you very unfairly. The apartments are in a OK stage and the maintenance will fix things in a timely manner BUT PLEASE make sure you are home when they work on it things came up missing from my home and when reported the office never even looked into it. I think the breakins were somehow tied to the manager and her doings! If you have any issues or need to speak with management they will just smile in your face and plot behind your back. They tell other residents about your personal business and will deny it when confronted! The parking is horrible and if you work late you will not be able to find a spot. They have parking permits but will not tow any unauthorized cars. use to think that BH had all great properties until I moved in Summerstone. I'm surprised the staff is still there even with all the complaints against them!! Bh has really went down.