Tenant Reviews for 9301 DAIRY VIEW LN UNIT # 210

I have lived here for3yrs. When i first came to see the unit ,i like it so i paid for the application then i came back few days later only for Marco to tell that the particular unit i saw has been leased out to someone else by his colleagues without his the next unit is same as the one i saw and he promised to make it ready for me .needed to fix the cupboards,change the door, the basin were peeling , water closet was broken too, sockets ,change the carpets upstairs which has about7 nail. You have to be careful not to step on them. . But to my greatest surprise non of this were done b4 my move in day but he promised to do them before the end of the week during my move my contact ended with the old apartment and i didnt have a choice than to move in and take his word for it. The story changed AFTER i moved in. The broken door was fixed 6months into my contacts after a lot of pleading at the apartment. The drawer,basin and the carpet with nails has not been touch till date. Instead of changing the WC then kept repairing and that gave developed problems severally and each time it take the management 4/5 days before they come fix it . The light at the top of the roof has been out for almost a year. They told me that they dont have a ladder to change the bulb. 2ndly Beware of crazy neighbors with loud of unit 204 those folks will run your crazy. 3rdly security on a 0% , Someone opened my car on 3 different occasions. Just 4days ago Someone stole my neighbors washing machine... my car was also trolled twice within two weeks saying that my park tag expired 6days before it was trolled.I'm definitely leaving. Had enough

The apartment was ok but I needed things fixed all Ruth and Marco did was lie never got it fixed I would not recommend anyone to move there management is very poor I think they are scanned artist!!!I don't like the people who runs the office I think they need other office manager

Ruth and Marco are very professional although he is new he is pleasant. Ruth has been great since my transition from New York City. And she's been very pleasant. Easy going she is one of the nicest people ever. You have a great person working at your facility. Needless to say I see big changes coming to the property and happy to be a resident here at summerstone the last five years. I pray she and Marco never leave good people do not come that easy

Several tenant issues are experienced since the first day. The management seems least bothered to fix it especially receptionist lady named Ruth. Never seen such an unhelpful and rude woman in life. On top of that she has the audacity to lie on face about the repairs promised and expected in a new apartment (it has been more than 6 months now). On asking for paper trail she would deny and ask to come later saying we have other important things to do. The dryer has been broken since first day and never gave a new one. The refrigerator and microwave oven were replaced by old one to give a smaller and older size one. The window nets were broken before moving in and didn't care to change it even after requesting for 6 months. Entire kitchen wooden cabinet has been worn out and were requested to change it but Ms. Ruth denied to change it. This caused roach problem in the home. This has caused stomach infection to one of the guests staying at home. The pipeline of the apt complex leaked 6 times in last 2 months which led to sewage and feces to come out giving out a bad odor and unhealthy place for kids to play. The management seemed least bothered to fix it once and for all. The management tries to make money off of tenants wrongfully by creating false parking reservations. Hence if the car parked in reserved spot will be towed and hence tenants are forced to buy their own parking spots.

Been living here for about a year. The neighborhood isn't the best and parking/potholes are an issue but over all a good place. Staff is very nice, however I have have had an issue with the older -------- maintenance man, but everyone else has been great. Ms. Ruth is very friendly and has all kinds of events on holidays for us to take our kids, so that's nice.

We have been living here for a while. Ruth the manager is nice and does a great job, her assistant needs additional training, does not seem to know much but is very friendly Ground crew is great and very nice. The complex itself needs a lot of work and looks fairly run down. We were told by neighbors that things went downhill after it was sold to the current owner. There are too many potholes in the parking areas. Front and back gate are often broken and open. The surrounding area is bad, we have heard several sounds of shootings around the complex. The landscape stops being unattractive past the front pool area by the office. Wood gets replaced on the outside of buildings but never gets painted . Renters are not held responsible for broken blinds. It started to look like it a very low income complex.Even though the complex has a very nice playground kids are everywhere and parents seem to kick the kids out to play unattended all day. Today we almost hit a child with our car that was running unattended in the parking area :( The pool looks great but remembering last summer we probably will never use it since kids just go in or groups of teens just claim the pool to be theirs and the relaxing atmosphere promised noon existing. the management members are definitely trying their best unfortunately the owner likes to receive rent but does not have money for paint and a bit of mulch to make the complex look cleaner. One would think that they invest to keep it up and re-invest to make more money and keep the complex rented out. We will move soon. Not because of the apartment itself. Its a fair price and the inside is old but nice.We are ashamed to invite friends over since it looks so run down here and are looking for a complex that keeps the grounds not just clean but attractive and an owner/ company that actually is not afraid to reinvest and keep things up.

THESE APARTMENTS SUCK!!!! The website states there are ceiling fans, nope! That's a lie. The ceilings are completely bare. We had to buy floor lamps and fans for our unit. We put a request in for maintenance back in June 2016, still waiting on that to be fixed. We asked for a different order to be handled by maintenance back in the beginning of December 2016, that hasn't been taken care of either. The one short maintenance guy tried to enter my unit without knocking and only when he found the deadbolt was locked, he started knocking and banging on the door like a crazy person. I asked who it was and he just yelled back "Maintenance! Open the door!" So needless to say I had an attitude when I opened it and asked him what he wanted, he said I have to replace your blinds and tried to just walk in and push through me! There is mold! The floors have holes or dips or something in them. It's very uneven and if you're wearing heels headed to work you can roll your ankle stepping in one of them. We've asked for that to be fixed also. But, you guessed it, still not taken care of. The windows don't stay up, they let the cold in during the winter and vice versa. The doors have big gaps between the door and the door jamb. Bugs crawl in through the gaps. We requested that be fixed too. There are cracks and spaces between the countertops and the cabinets allowing for more bugs!!! No one picks up after their dogs. There's poop EVERYWHERE! Oh also, there are feral cats all over the property. They have assigned parking for $25 a month but people always park in your spot and just put their hazards on. The residents who don't have reserved parking have to find a spot in the visitor parking and that's nearly impossible. They could at least have a resident only area and then designate a visitor parking but they just rather further inconvenience their PAYING residents. People hit your car and no one seems to see anything and absolutely no one cares until it's their car that gets hit. Of course. The gates are always broken and the neighborhood kids and wandering people, just stroll in try to break into your vehicles. During the summer, they come in and use the pools and maintenance NEVER cleans them, well I take that back they clean it once a year it seems. And that one time they do, the chemicals are so strong you can smell the chlorine way before even getting into the pool area. People steal packages off your doorstep because the ladies in the office are just too busy either, closing early, talking and gossiping, or on their cellphones, to accept it for you. They don't acknowledge you when you walk in, they seem annoyed whenever they have to do any actual work. They roll their eyes at you and are very rude when they finally decide to do their job. I mean if this is what you like, by all means please move in. But I suggest you STAY AWAY!!!!!

I've been living here for about a 1 1/2 and has no problems except my noise neighbors but once I called and talked to the manager Ms.Ruth she got right on it and I haven't had any more problems. I had no issues with my apartment. I actually love these apartments everyone is very nice so with everyone negative comments I just don't understand like everyone goes through financial issues and even myself I always go ahead and talk to the manager Ms.Ruth or her assistant Nancy and they help anyway that they can. I look on here and some says that they are racists or they rude and I don't see none of that at all hands down I believe that they are the best staff since me moving back to an apartment complex. Keep up the good work!

I my experience here has been good. The office staff has always been friendly, kind and courteous. They quickly respond to phone calls, and requests, as needed. I had a recent repair done in a timely manner and correctly done, maintenance has always been nice.

Like everyone else, I used to love it here. Now, it is hell. The staff is unapproachable, rude, inconsiderate, insensitive, and seem to be just there to get a paycheck. They are a gang that sticks together so no point in trying to complain about any of them. They must be very miserable at home or hate their job because I don't understand why they are so rude to the residents. GPI management is also full of BS because they never answer the phone and also filing a complaint with them is like talking to a brick wall. They pretty much let the staff do what ever they want and no one is accountable for their actions. The apartments used to be a good place to live, now I can't wait to move. Summerstone Management staff, shame on you for taking over these apartments just to run them into the ground and run all of the people off who are on time with their rent, quiet, and those who care about the apartments enough to speak up when people are not obeying the rules. You will reap what you sow because everyone who cares will leave and you will be stuck with the riff raff. Our lease is up soon so good riddance!