Showing 11–20 of 25 reviews · Page 2
berthalopez
11 years ago
Worst place to live in. They dont fix any thing all they want is the rent money and thats it. The staff is rude and have no manners, the apartments are full of roaches and they dont sent out the exterminator. My roof is about to fall from a leak and they have not done amything, you go complaint and if you raise your voice a little they call police on you.i regret ever moving in dont recommend this apartments to anybody.
Current Resident 78938
11 years ago
Great news!! I finally got my mail key on Monday, however......... still waiting on maintenance to verify the leak in the sink, the electrical short in the kitchen and for the sink to be replaced. This marks week 2 since moving in. So far the experience has not been horrible, mostly because issues are not urgent, but definately having issues with maintenance and some Romanian neighbors that are a little too loud. On a positive note, local cops patrol the area from time to time but do so only during the day instead of after 9pm.
griff2602
11 years ago
Property is heavily infested with bedbugs. Stay away!!!
Current Resident 658760
11 years ago
I personally love living here nice area office staff members are always smiling always greeting me as soon as I step into the office.the outside maintenance is always nice and friendly always keeping grounds clean every morning.i believe if we all used the dumpster properly they would have more time to repair maintenance issues.
Current Resident 471264
12 years ago
These apartments are horrible the maintenance sucks and don't get me started on the manager Michelle if she would spend less rime playing with the maintenance guys she would probally get something done I put my deposit and rent down Aug 1 to move in by Oct 1 2013 well all that Time and the apartment was never ready. I called and spoke to Michelle multiple times during the month and I was being told the apartment was being painted carpet was changed but when I came to sign my lease and also to pick up my keys. I came to a gruesome surprise that my apartment hadn't even been cleaned out from the previous tenants. I literally had to force one of the office personnel to walk the property and find me a three bedroom that was ready that day also they could not find my application are any of my information so I refused to pay once again for their mistakes these people are so unorganized and I so much they told me that rent has to be paid by the first they have no three day grace. Come to find out my lease says I have to the third. Do not move here they are pack of liars I have lived here one month and have witnessed 3 trash can fire.
Current Resident 40827
12 years ago
Tell me why WATERFALL PARK is editing post and removing the word"BEDBUGS" the management are liars and they are trying to cover the fact that they have a bedbug problem and it should be against the law for them to edit these post!!!
Current Resident 44454
12 years ago
Did they pay you to write a positive review? Whoever you are I must say your full of - - - - . I stayed in this apartment for 4years right from when it was known as water stone. I paid a deposite of $400 but when I moved out last year they only gave me $88 and I left my apartment clean, I moved all my things out I even vacuumed when I moved out. My A/C broke down during the summer of last year and they didn't fix it, imagine sleeping at night in Houston's hot summer without no air. The bed bugs were too much I thought it was from me, I ended up disposing my bed and furnitures because I didn't want to bring them into my new place. The management and staff and all very rude and, one of the new staff couldn't speak fluent English and she was always paranoid because of that. They put you on hold for a long time only to finally hang up on you. The roaches are also tenants, they are all over the place even in your grocerys. And they are biased towards black tenants, my neighbors were Colombians and - - - - - - - - , they partied every weekend and play loud music, they get drunk and sit on your stirs, I've seen some many vomits on my stir ways. I had to go out to walk my wife up stairs because these Mexican guys were always harrassing her each time they get drunk. pls if you are reading this don't fall for any positive review you see on here because the management are the ones behind it, anyone who lives or lived at waterfall park knows its a - - - - hole and it might as well be called Mexican park!!! Run DO NOT LEASE WITH WATERFALL PARK!!!! Read more: http://www.apartmentratings.com/rate/TX-Houston-Waterfall-P
Lilbit1006
12 years ago
THE PLACE IS THE WORST PLACE I HAVE EVER LIVED BEDBUGS ARE IN EVERY APARTMENT THE PEOPLE IN EACH BUILDING HAS THEM AND -------- IN THE OFFICE REFUSES TO SPRAY TO GET RAID OF THEM!!! BEDBUGS WERE BITTING ME AND MY KIDS AND UNTIL I REACHED IT I DIDN'T KNOW WHAT IT WAS THEY WERE COMING OUT OF MY AIR VENTS YET THIS DUMB -&$@$ -------- IS LYING TO RESIDENTS SAYING THEY DONT TRAVEL FOR UNITS TO UNITS WHICH IS A LIE!!!! IF YOU WANT YOUR KIDS TO BE A MEAL FOR BEDBUGS THEN THIS IS A PLACE FOR U, IF NOT RUN LIKE HELL!!!!!!
Current Resident 480870
12 years ago
***HEARTLESS MANAGERS SND OWNERS****I was in a apartment fire and I lost everything due to a fire started by one of the employees of waterfalls park which is the name of the apartments. I called the manager -------- I asked her if it was a way that I could get my rent back due to they were letting me out of my lease due to it being completely destroyed by the fire. They said that they are not going to give me anything not even my deposit. I called and spoke to ----- in the corporate office in tears begging her to understand I have nothing and all I was asking for was the reminder of the months rent. Keeping in mind my smoke alarm never went off and it was an employee of theirs that started the fire. I'm a single mother of three that now have no home for me and my kids. I asked if I can speak with the owner and ----- told me the owner doesn't speak to residents and refused to give me any further help. ----- at the corporate office hung up in my face and refused to listen to anything else I had to say.
Current Resident 818615
12 years ago
Horrible words can't describe how bad this apartments are. They never fix anything. I was told in Nov. 2011 they would paint my apt. due to a lick in the upstairs apt. till this day they have not painted the apt. Nobody should move here its too much money for a horrible apt. Your better off living it the street than in this apartments.