Showing 1–10 of 25 reviews
Former Resident 98425
4 years ago
there was rats when we came here they didn’t even check if there was or not so stupid wtf. The vent is facing the door and not the living room Imagine how hot is it here they don’t even work they don’t even check it wtf. Cockroaches coming from the vents. So disgusting tbh. Don’t move here unless u want rats????
Lesliecruz719
4 years ago
Honestly I've been with a roommate at these apartments for about 6 to 7 months now and within these months I've had my car broken into and nothing was done about it, a ceiling fan fell on my husbands leg back in March it is now July and nothing has been done about the situation the fan wasn't even replaced. They have constant leaks here that the management cannot handle and or seem to fix them. Not to mention management (both ladies at the office) are so rude and unhelpful with ANY situation. They also have an apartment a ways down the street called The Lodge, my friend lives there and also has a hard time dealing with the management and break ins with her vehicle and once her actual apartment. I wouldn't recommend living at The lodge or Waterfall apartments one of the biggest mistakes you can make for a year lease or even 6 months. Truly garbage from the old apartments themselves to the management. I forgot to mention how the manager lady stormed into my restroom (yes I pay rent yes it's my restroom) and knocked over a couple of my shampoo bottles desperately looking for a leak that was probably coming from the dish washer (according to maintenance). How rude! Not to mention I am pregnant and she seemed to be rushing me in such a desperate way. Maybe if the right funds were put into fixing the apartments it wouldn't be such an issue, now would it?
Current Resident 610231
6 years ago
The manager is rude and conniving she goes in ur apartment kicks people out even during the pandemic she steals your TV in apartment shows up banging on your door for no reason other than being a heartless individual kicking people whom are your guests not exceeding 7 days , out on streets and has cop with her who tells guests if they are there again they will be arrested for no reason except supposedly trespassing when they weren't. No one even made a complaint to office she just decided people can't have guests at there apartment which is totally illegal
Current Resident 117425
10 years ago
STAY CLEAR OF THIS PLACE!!! UNCLEAN UNSANITARY BED BUGS 1.. BED BUGS.... WHICH COMES OUT OF THE VENTS. I Purchase a brand new mattresses and the bed bug are all over it... The office manager said to get a mattress protector 2. ROACHES They come out of the vents too... I dont eat in my bedroom but i have roaches in my closet... ugh 3. They dont fix nothing You have 2 call several times for them to fix a broken fromt door and leaking floor, broken shower 4. water bill.... The water bill is $100 a month they claim its the entire building bill divided by each apartment really.... most water bills are 30 dallar a month.. they are making up for everyone moving out of these unclean, big Apartments.... Trust me stay away.... nasty living condition!!!
nicoleclark
10 years ago
This is the worst place on the planet to live they are racist bigots who will tow your car if you ask questions. The supervisor Tammy is an idiot and the staff is a bunch of incompetent idiots..run from this place and never look back. Anyone who wrote anything positive it was probably Tammy or Michele the idiots who run it..negative stars
Current Resident 83224
10 years ago
I have lived here for over a year and will keep signing leases! I love my apartment, I have great neighbors. My rent is a great price and I save a lot of money being so close to everything I need! I would refer anyone I know to live here! I love that I can have my cute cuddly small dog live with me without hiding it! They worked with me and let me pay out my pet deposit.
dyph
10 years ago
Waterfall Park is a great find for the area with reasonable rent and wonderful access to bus lines this property has been ideal for my family and I. Management does a great job at keeping up service request and making sure their property is the better choice in this area. My experience here has been pleasant I have already referred 2 of my friends both lease here as well; my family and I will continue for years to come
Current Resident 762463
11 years ago
Worst place to live in. People constantly moving in and out after living there a few months. The manager and staff are rude and maintenance does not do any up keeping. One of my neighbors had paid their rent was told that the was not paid, locked out and the manager had to break a window to let her and her daughter in because she didn't have a key. We even had an apartment fire that was started by one of the employees. Thanks to some friendly people driving home from the club we were notified of the fire. The family who's apartment caught on fire stated they never heard their smoke alarm go off. The apartments are full of roaches and other insects. My ceiling had a a leak from the vacant upstairs apartment and had a big hole above my dress left by maintenance. Oh and don't call the manager on the weekend and your restroom is flooded she'll tell you not call her its her off day. Not to mention the shooting and car vandalism due to the gate always being open. Anyone can get in no gate code needed. And when your appliance break down or need to be replaced the get old ones form the apartment they use as storage or old ones from their sister complex down the street The Lodge.
Current Resident 944464
11 years ago
I lived in these apartment for 3 year it is by far the worst place I've lived in. People move in and out of the apartments frequently. They don't fix any thing and the management is rude and the trash upkeep is the worst. I've never seen, I recorded the trash man push what trash was overflowed form the dumpster out of the way and leave multiple times because the trash was so bad. I see why when there are only 2 dumpsters in the entire complex. Not only that but I has my car broken in to and a few neighbors have been shot. No security or cameras and the gate hardly ever closed. A neighbor who was an older lady paid her rent and was locked out her apartment and was told until she paid what was owed she was not going to be able to get in her apartment. The neighbor had to track her rent payment down through money gram and saw that the money order was cashed. The manager Michelle had to break her window to get her in the apartment because she didn't have a key. One of the rooms in the apartment had a leak from the upstairs apartment because they had been vacant for so long when it would rain the water would leak down stairs. The maintenance guy came and put a big hole in the ceiling and left it. When we called the manager Michelle she had an attitude like it was not her job. When we moved in the change the carpet but not what was under it because it smelled like dog. The apartment next door was used as a storage for old appliance and trash so we would have a lot of gnats. And the roaches and I think I've seen the exterminator twice. Oh and don't call the emergency line on the weekend when the restroom or over flowing with water because the Michelle will tell you its my day off I'm not taking any calls you will have to wait until Monday and not answer the phone and not fix anything. Don't even complain to the corporate office they wont do anything either. Not to mention they accept small dog but the manager Michelle's boyfriend's family lived there and their pit almost ate my puppy.
Current Resident 183193
11 years ago
Horrible apt. For anybody stuck in a lease this is the number to report staff and management 281 463 7812 Have proof of complaints written and sign after 3 notices and they don't fix it . On contract it says you can terminate lease . Racist people. And I also had weed buds all over from the maintanance people... Let them evict you they have to pay for court and every time if you fight it.. Be ready and good luck!! Also no your contracts .. And it makes you leave stars