Tenant Reviews for 7500 Bellerive Dr

Living in this complex since December of 2013 up until now has been hell on Earth. Water supply "down" every month on end. Periods of little to NO running water. I JUST woke up to my ceiling leaking in two different places. It's almost 5 a.m. as I type. Horrible living experience considering I pay rent on time every single month. Wouldn't wish this living on my worst enemy. Neighbors always loud. Yelling, screaming, and even PHYSICALLY fighting outside. My ceiling is still leaking......

*********HIGHLY NOT RECOMMEND THIS COMMUNITY********** Please safe yourself a favor save yourself sometime and headaches. The buildings were built in the 1970's everything is out dated and old. Maintenance is forced to work cheap to stay under budget I am sure leaving your service works uncompleted or poorly service perform due to the lack of funding by the property management and/or owner. Now: I am simply writing out of true and honest experience. Nor am I angry at the apartment property because I have bigger and better options than Houston. I am not renewing my lease at the end of Oct. 2014. I can't wait to get the hell out of this crap of community. Management professionals aren't professionals they could care less about the community you can tell this is just a pay check to them and nothing really matters to them. Here's just a few I have witnessed or seen happen since the time we moved in. When my family moved in everything seemed to be alright until we started using Toilet, AC and Shower. The toilet wouldn't flush properly, our first work order took management and maintenance to finally put in a new toilet after 2.5 months. Shower knob broke off after couple weeks and bathtub was never replaced or cleaned. Absolutely terrible and unacceptable on the part of management!!! AC Unit flooded our bathroom causing mold smell and flooded out our apartment in master bedroom and hallway. Totally ruined the wood tilt in the bathroom. Still waiting new carpet... We asked for second exterior outside lock that was denied when we offer to pay for the locks ourselves just wanted maintenance to install the locks because the property belongs to the owner and management... Very dark campus and half the time outside lights don't work or never replaced fixed etc... To mention car break ins and apartment break ins will happen in this area and community. If you decide to move to this complex I would like to warn you. People watch you when you leave your place and 100% know your schedule. Once they have your work schedule down they go to work. No security guarding the gates or no security onsite ever! Trust my wife and I pack our guns with us every time we leave our apartment. No in house security alarms. We asked if we could have a private vendor to come into our place to give us a quote and management told us where's a $500 deposit to have this feature installed. Really?????? Maintenance tries to clean up the grounds the best they can but the people in this area do not care about the community but will be the first to complain. People leave their garage outside for hours or days at a time that attracts bugs and roaches to garage bags. People speed through the parking lot regardless of who's walking or crossing the opposite side of the parking, also people tailgate your vehicle when trying to drive at a decent speed. Maintenance work orders take forever to acknowledge most of the time you have to call second time and always have to come back for a return visit. Since moving into Oct. 2013 we've had 15 work order submitted and its only been 6 months into the lease. If you think this is out of anger be my guess waste your time for a year of stressful experience. I'm moving my family back to New York City. We should've never left the city... Good luck!!!

UNDER NEW MANAGEMENT, TENNANTS HAVE TO PURCHASE A GATE CARD, WHICH IS FINE. HOWEVER, THERE'S NO ACCESS GATE CODE FOR VISITORS, CHILDREN COMING HOME FROM SCHOOL, ETC. HERE'S MY EXPERIENCE: I BECAME ILL ONE NIGHT AND NEEDED TO CALL MY GIRLFRIEND TO COME AND PICK ME UP TO GO TO THE DOCTOR. THIS WAS ABOUT 2:00AM, AND SHE HAD TO WAIT 30 MINUTES FOR ANOTHER CAR TO COME TO LET HER IN. HORRIBLE SOLUTION: FIX THE GATE, OR PLACE A GUARD IN THE GUARD SHACK. YOUR CRIMINALS ARE NOT COMING THRU THE FRONT GATE, THEY ARE BUSTING THE WOOD FENCE YOU KEEP PATCHING UP EVERY WEEK! I PLAN TO GET A PETITION SIGNED, AND PROTEST THIS UNKIND RULE.

Do not move into this roach and rat infested apartments. Thugs are kicking folks doors in on a daily. The managers only look out for the Spanish folks. AC stays broke their is only one good maintenance man here the rest suck ---. If your car does not move for a week for any reason they have it towed.

Wow, I cant believe what im reading...It seems to me on most review sights (even this one) People have a tendency to write in anger. Im writing this to say im quite HAPPY with my apartment. I got new appliances, new carpet, and when the ac broke down last week they had a maint. guy out same day. This is not a new property, but for the prices they have and the steps they take to ensure safety im saying now. THIS ISNT A BAD PROPERTY. I Shopped around the Southwest for a community for AWHILE. and honestly this side of town is like houstons armpit people and properties alike. Thank god for chestnut hill, at least they have standards and a uniformed crew. all the other apartments looked a mess. For the area, its the best deal, and more difficult property to get into. I think people should look around before criticizing thier own floors.

DO NOT MOVE HERE This apartments are the worst apartments anyone could ever live in.....they let people with robbery and murder backgrounds move in here...people are constantly fight and shooting and management is not considered management..they look good in the day time but wait until night time...the rats come out to play. I stayed here for years and only stayed to make sure my apartment history was cleared..and my until had mold they never fixed...a water leak from the kitchen to the bathroom...worms in the apartments..they never fix anything and they always try to get over on you by changing the rental rates month to month...I honestly cried almost everynight and was scared someone was going to come into my home.

i just moved here, and i have had nothing but issues since i arrived. My apartment was disgusting, roaches everywhere, cigarette butts (still remaining) outside my window. Not only that I found a used bottle of chocolate lubricant in my bathroom... what kind of maid service do you have when you can't even remove that?? Most of the neighbors are nice, but ---- the leasing agent Kendra is an idiot. Thankfully I've only had to deal with Adam, who has his act together, and is probably picking up her slack. If things don't get better, I will be moving out asap.

I lived there 2 weeks and had to flee for my safety ! I made 2 cell phone calls there, both contacts had their bank records and Social Security records removed grom their home and vehicle, and my luggage and mailbox were broken into. I was followed by gang members from this address to my next home, which I will put in my police report. The managerappears to be disclosing some bogus info about the property management company' true identity. The address of the Valcap Group has vanished !

Simply Ratchet. That is all.

I'm finally free from this ------ nightmare....this place is horrible, the staff is rude, maintanence did not come to do repairs, the office staff changed like 6 or 7 times in 6yrs, loud music, gun shots all hours of the night,lots of roaches(big ones), i had a neighbor that apartment was attempted to be broken into while she was at home in broad daylight. Lets just say she got all her stuff and left the next day. The only reasons why I stayed here so long was rent was cheap and I was going to school so i couldnt afford anything else at the time. Now i have a much better position with alot more pay so this place served its purpose but I will advise anyone do not stay here. I really felt unsafe after like the 4yr, no security, the gate stayed broken.