Showing 1–10 of 25 reviews
Current Resident 731959
4 years ago
Muy buen servicio bien amable la muchacha que Me atendio sheyla amable la muchacha y ami megusta la propiedad y más el trato excelente Que ella medio sediento muy satisfecha por Su servicio grasias por su atención
Current Resident 761688
6 years ago
Tengo problemas en mi apartamento y tardan para venir y mantenimiento ase su travajo pesimo como hoy vinieron a echar cloroxpor ejemplo y llenaron varia ropa y el closet ya tiene tiempo saliendo mo y venian y nadamas pintavan y segun no havia likeo. Y seguia lo mismo como 3 veses
YMB
6 years ago
We've been w/o hot water since mid day yesterday! No notice. No one answering calls. And VM states: "no hot water is not an emergency" so we can't leave a message about it. There ate always issues with the water yet the bill keeps going up. In the last year it's increased from $28 to $55. The dumpsters constantly overflow. The complex becomes an island and cars get flooded when it rains. Maintenance sucks. Don't move here! Ignore those 5 star reviews. They're fake. They have to be. There's nothing good/nice about Chestnut Hill. I've been too busy/lazy to look for a new place, but even I have my limits. If I could break the lease w/o consequence I'd be gone already. I've attached an image of the times we've received notice about the water, so you can see how frequently it occurs, but most of the time we do get that courtesy. Just ran 8 miles, want to go home and shower? Too bad. There's no hot water. I'm embarrassed I live here and can't wait to move. I hope I can post this with 0 stars. 1 is too many!
Emily_H191
8 years ago
The front desk is extremely rude and inconsiderate. There is never any parking even for paid residents. I pay to live here and they’ve towed my vehicle 3 times for no valid reason. The pool never opened the entire time I lived here. The grounds are littered with garbage. This apt complex smells and I would never recommend living here to anybody.
chestnuthillie
8 years ago
Staff is nice, but neighbors stomp and play loud music on purposeto annoy, as well as throw trash anywhere, and destroy the grass/landscape for who knows why. Ive attached pictures. look elsewhere if looking for sanity living. Security is never present and gate is always open. You see new strangers everyday trying to run phycological schemes on you. Inside apartments are laced with cameras/pin holes; this is the sad truth
Current Resident 157419
8 years ago
I see a lot of negativity here on these reviews, but you know what?, I live here and it is a great place. Location wise, the metro bus rail is only minutes away walking, and for some like me who goes on foot for commute a lot, that is amazing. Apartments are nice with wall upgrades and granite counter tops. The staff is very friendly, always there to answer or help with any questions. Pool has been closed for a bit, but only due to the past storm. Maintenence guys are cool and friendly as well. Looking forward to decking out my upstairs patio balcony with lights and decor!
Prospective Resident 527439
8 years ago
I moved here in march I don't recommend nobody to move in these apartments.These apartments have no parking spots you have to pay for a parking spot its never parking at night time the apartments are filthy when u first purchase it it stinks the garbage disposal don't work its infested with bugs and reaches the carpets come dirty it's all a waste of money and time it full of -------- and criminals do not move here your car will get towed and they can't help u it's a leeching --- apartment this is a nightmare living here better off somewhere else!!!
Current Resident 453853
9 years ago
WORST APARTMENTS EVER!! They showed me a appointment and gave a different apartment way different then what I wanted .PARKING IS TERRIBLE AND RIDICULOUS! Management don't care about the people living in the complex .Been trying to reach corporate for the last 5 months and haven't heard from them. SO READY TO MOVE OUT !
10 years ago
Living in these apartments has a huge downside. I'll list some of the reasons to back up my claim. 1- They are cockroach infested. Say goodbye to cooking or leaving your plate without washing it right away. 2- After you rent a house, you have to pay another fee to have your parking space for them to leech on you a little more. Expect yourself to park outside the apartments if you don't pay that fee. Make sure your visitors park outside or they will for sure get towed. The reserved spots look very similar to normal ones. two of my friends got towed already. 3- Sleeping is hard when you have paper thin glass and everybody is blasting -------- music with annoying loud quick beats to back it up. If music doesn't wake you up, people arguing and yelling will. 4-maintenance do their job well, except that I woke up once with a maintenance guy in my house fixing stuff. he opened the door with his key. quite trippy. 5- expect to see trash on the ground, things I saw included diapers, to go boxes.. all kinds of stuff. 6- my apartment has a disgusting smell to it since the day I moved in. I can't get rid of it. 7- I itch for 5 minutes after every shower, I don't know what kind of skin munching bacteria they mix in, I just know that im only showering in the gym or my friends houses. I did not want to write this review since they are trying to work on these apartments and I wanted no harm, but my tipping point came when yesterday there was an accident in front of my reserved parking spot which blocked me from going in. I parked in a reserved space without noticing since all the spaces, reserved or not, have the same color. two hours later, my car got towed and I had to pay 219 $. Beforehand, I went to the office to talk to them. I talked to the indian manager, he is the rudest person I ever came across. after a couple of minutes of him being aggressive, he started yelling at me and told me he is not going to help me. very unprofessional and "un-manager like." My motivation to write this post is my car tow and the rude manager, but all the above reasons are 100% true.
nsablo
11 years ago
This is a terrible apartment complex, in one year they changed management 3 times, and each time, i listed the same issues i had with the apartment that were on my "Move-In Check List". The latest management came in July 2014 and raised the rents, promising to do the repairs. They sent two idiot service men who stood and acted like they could not understand English. A rodent came into my apartment through an uncovered dryer vent in August, AS OF DEC 2 they have yet to resolve and remove the animal. Don't even bother to move here. Management is rude and only is concerned about making the outside of the place appear inviting.