Tenant Reviews for 722 INTERNATIONAL BLVD

2 stars for its great location and friendly staff. But if your health is important to you, than this complex is not for you. Constant leaks, mold, and water issues are only part of the issues we've had since we moved in 4 months ago. I lost many of my personal belonging due to an AC leak we were not informed of before moving in, inside the STORAGE CLOSET... so if you have important documents/ items the storage closet is not the place for them. Save yourself the loss. Also, AC goes out occasionally. Dishwasher has never been used and our kitchen started developing a bad smell and couldn't figure out where it was coming from... until we opened the washer...roaches are an issue also.. TOTAL HEALTH HAZARD!...

I have been here for almost 11 years in the same apartment. I love it here. The staff is great and the maintenance team is always very fast to respond to a general issue or an emergency issue in the middle of the night. Access to everything you want from food to recreation is only a short distance away. I highly recommend this complex.

Great property - everyone who works at 9900 Memorial is super friendly & welcoming. Very quiet community, I feel comfortable walking down the well -lit street at night time and grabbing Subway, working out @ F45 or enjoying a massage/ margarita @ Memorial Tacos, or a glass of wine at the Wine Cellar ALL OF THE ABOVE are next to the community, walk-able. How can you beat having IKEA and Marq'E Center right across the freeway? Convenience, large Gym, and upkeep is A+ / I love living here!

Things are pretty great here- convenient location, well maintained grounds, and a great school district for those who have children. Parking can be a little bit of a hassle, but I've never not been able to find a spot. Staff is helpful; shoutout to Yolanda! I have had one maintenance request that they've been taking their time with, but the management is very reasonable and communicative otherwise

I think there is something shady going on with the apartment complex. When I moved in I asked for a unit with hardwood and was told I would need to pay $1500 up front. I didn't because I was confused why I would have to pay for installation of hardwood for a unit I am renting instead of a monthly charge for a simple upgrade. Upon moving out, I was charged a $1500 fee for carpet replacement which happened to be the same price for upgrade the flooring. Please be mindful the carpet could have been cleaned and still in good condition. I think the property is using the money charged upon leaving to upgrade their property for the next resident so they can charge more rent.

My experience from 2017-2019 the first year was great! Roach issue and wasp issue also poor water flow for toilets , shower ect. My last year at the property was HORRIBLE! Loud children ! Ridiculous Hours of the night! Loud adult pool parties 2am 3am in the morning! This is during work week! We complained along with other tenants and the staff noted each complaint. Also their is a leasing agent who works the property that FALSELY accused my husband and I of fighting because she over heard us arguing while she visited a friend below us! UNREAL! We have NEVER Physically attacked each other! I felt disappointed and MAD AS HELL because we had NEVER had any incidents in our apartment ! She banged on our door and made a complete SCENE!!! The continuous issues with the air conditioner , pets, poor water pressure and the OUTRAGEOUS behavior of the agent made my choice to move so much easier. NEVER AGAIN! Although Tammie the property manager was professional the show that her employee put on at my home was the last STRAW! So we moved!

If I could find the zero point for that complex i will added, they are irresponsible neglected, they failed to clean a carpet while we moved, the maintenance manger is useless to do any job, the assistant manager is unprofessional to solve any problem or give any help or advise. I was have a written email from manger to replaced the carpet because it ages, after I moved from the apartment they send me to collector for paying the carpet replacement, with out any prove for extra money after they take all deposit. so please anyone read be sure you say something to change those people.

Shortly after moving in the upstairs bathroom started leaking into the living room. It was pouring onto the downstairs carpet. Even after they fixed it there were always strange stains on the walls and a mildew smell. A couple of months before our lease would end hurricane harvey hit and the roof leaked profusely, leaving our mattress, sheets, and the carpet soaked. The way they "fixed" this was to paint over it. After they painted it became moldy and we weren't able to stay in the apartment as our young kids got sick from it AND it would still leak every time it rained. We let them know and they never fixed the issue. So we told them we would be paying our last months rent and moving out. No response. After we moved out they kept our deposit and sent us a bill for $9000. We contacted and met with them many times to resolve the issue, they were polite to our faces said not to worry, they would take it to management and then sent the bill to a collection agency. There was also a pretty bad roach problem, even for Houston. Don't move here, it's not worth it. Apparently we're not the only tenants this has happened to here.

How one bad credit report can mess up a good 8 years. I lived at 9900 for a good 8 years. I loved it. I refereed a good amount of people to live there.. even after i moved out. I felt safe, the location was great. The maintenance was decent. I had a wasp problem and the AC went out out a lot. But, whatever... Not a big deal. Only issue i really had was a live on employees dog escaped from the patio and attacked mine. Didn't make a big deal about it.. But.. I should have after this: I have been moved out for almost 3 months now. I was waiting for a move out bill. I checked the mail 3 times a week(who does that now day??). Never received. Never received a phone call or email either. They have both. but, yesterday I get a nice phone call from a collections agency saying I owe $160 bucks. I am beyond mad. I was never late.. what makes the apartments think i would ruin my credit for $160? I would have recommended this complex to anyone up until yesterday.. this highly offsets all the good i had with them. and now i wish i would have made a bigger deal about my dog being attacked.. But, i'm not a bad human like they are.

I visited this apartment complex over the weekend and was very impressed by the community's staff, Yolanda in particular. She was professional, communicable, and kind. I remarked to her that after visiting a handful of apartments that week, I could easily say that she was the best at her job that I'd encountered.