Tenant Reviews for 7111 Hillcroft St

I used to drive by this place all the time and never thought to live here, due to the condition. I noticed a major improvement earlier this year and decided to check it out. Apparently they changed owners and management. When touring the model, I was amazed. It looked like a brand new apartment (new appliances, wood floors, new ac). I moved in in July and I am loving it! I can't wait to use the new pool in the spring.

First apartment I have ever rented and its pretty neat. Its an older complex but whenever there is a problem I have always get help right away. I really never go into the office everything I ever need to do with the office I just use the property portal . I pay my rent online and my maintenance request are all done online so its never an issue of having to even go into the office . My only problem is its a pain using the washers on weekends with everyone always using them

Recently while looking for an affordable apartment in the area close to my school Houston community college that was actually affordable I found Las Velas . At first I did not think I could find something nice in that area that was in a good price range for me then I decided to walk into the office of Las Velas turns out the complex had been newly renovated. During my tour of the property I first noticed how well kept the grounds were. I found out that they have completely changed management companies and that the new company was turning the apartments completely around. The apartment that I was going to lease was a large one bedroom that had be renovated it was for a great price for just myself. It couldn't have been more practical the location is walking distance to all major stores I need. The one thing I would say is the area is very busy but affordable pricing and a nice apartment was worth it. I am currently waiting for lease to finish at my current complex so I can head over to Las Velas at the end of this month I recommend looking into this complex to see if it is the right spot for you .

Ever since the new management team took over we have seen a big change in the community. With the previous management everything was beginning to fall apart and the apartments were deteriorated. Now they have a friendly and caring office staff. They changed our old air conditioning units with new ones and so much more. They also kicked out all the bad people that were residing here. I am in love with the change and will be renewing my lease! If you are thinking about moving here, I highly recommended.

Renters Beware! Before I advise you of the Corrupt Team of Managers that have taken over. I will tell you that yes, a lot of renovations has been made and a few updates has been in place. So appearance wise, they are working on the property. However, the new Mgr Rosie will try any and everything to make your stay a living Hell! We have been renting for almost 2yrs now, never late, no complaints, never any disruptive behavior of the sort. Ever since they have been here, she creates dues, terms, or try to include additional fees that was NEVER put in Writing! But, Our God does not sleep!!!! Because the day after they (refused) our once-again on time payment....refusing our rent because we didn't include an additional $150 that we was NEVER notified of in Writing, nor Verbally.... her Partner in Crime, Leasing Agent Felix G. had 6 Law Enforcement Agents beating down his door!!! Consequently, of course his family had to remove all belongings out in the middle of the night....and of course his co-conspirator Rosie was no where in sight!!! They are Con Artists, Scammers and Flat out CROOKS!!! Beware of these people. But, as for me and mine....No Weapons Forged Against us Shall Prosper! - Isaiah 54:17

I went to view an apartment there, and considered moving there. I'm glad you guys kept it real because I thought something was fishy with those folks over there. The apartment I seen looked like something I could learn to live with but I couldn't be sure cause the lights were off when shown. Then when I asked about any crime, or other things of that nature I was told as long as I mind my business.... LOL. But "the bang" about my second visit there was the strange cracked out young man standing in front of My car staring at it as we left the slumLord office. Just smh. OMG Thank you JESUS for your honesty! You saved me from making a bad decision.

these are the worst place any human can live the city need to close them down

This place is horrible. My aptment was not make ready.the carpet smelled like dead dogs the stove did not work,nor did the air criple up old broke down mr sam is a joke and a bald face liar. Denis the manger is a joke he sleeps with his tents and I refused and was asked to leave every time I wanted something fixed I had bed buga,mold,moths,spiders,and roaches the size of small babies,electrical issues and when it rained I was trapped in my house because it would flood outside my door. I left after two months I hated that place they ate crooks and crack heads in the office they still,from apt and sell the itemd to orthers for foodstamps my god I could write all day it easy to get in but its horriable,rats are there also and tne apartments are full of flees

This place, is by far, the worst, apartment complex to move into!!! Dennis, is a completely unprofessional tightwad. We only have a 6 month lease, and out of 6 months, it has now been 5. Within these 5 months, It took 4 months to repair things that were broken since the move-in date. When I said I was going to withhold rent, Dennis got rude & said, "Well I don't wanna hear what you have to say, I got your work order so....," & shrugged me off. When my fianc e called to address the way I was spoken to, he accused me of threatening him. He then must've thought we were idiots because he threatened to evict us even though our rent had always been before time in order to receive a discount..... good luck with THAT one sir. He does not pay his employees the way he should, which I believe is partially the reason for poor maintenance, on top of them having to wait for him to get up off the $$$ for repairs. The air conditioning unit has broken down 4 times within these 5 months. Each time it broke down, it took at least 48 hours (in Houston, Texas), for them to fix it temporarily. Dennis severely lacks acceptable customer service & leadership skills. All 3 pools are filthy, the washer/dryer facilities half work, the shingles are falling off the buildings, the patios feel like you're going to fall through, yea its a horrid experience. Rent on hold as of now thank you. And as for the reader, you're welcome. Wish we'd checked here 1st. Seems all of our sentiments are the same. Not much has changed over the years..... especially nothing for the better. Do yourself a favor and bypass this apartment choice. I took the liberty of posting pictures for your viewing. Enjoy the horror :-))

Dennis is a Complete ------! That needs to be shot for the way he controls this complex. I hope this place gets condemmed!