Tenant Reviews for 5880 INWOOD DR

The facilities are nice and the apartments look good but are made with fairly cheap building materials. Things are constantly breaking and until recently there were major problems with having the fire alarms go off building-wide. Within a month of moving in I had already had to contact maintenance about a number of things (including getting a lock put on a the sliding glass door to the outside (it just wasn't ever installed! Its also worth noting that this request didn't get taken care off for several months after the first time it was looked at and took me contacting them a second time!). In less than a year the flooring has already started warping and/or coming up. Management is a joke and often times seems unprofessional. Until recently packages were left unattended, just stacked in a hallway for anyone to take, and residents would get no information about package arrivals or deliveries. This obviously led to a number of problems. Instead of just fixing a simple problem with having the packages secured and emailing residents when things come in they decided to hire off-duty police to sit around the lobby or hassle residents when they come home. Its like dealing with the TSA at home. The irony of which being that access to the building and garage aren't particularly restricting since things like the automatic garage door are constantly left open or the building doors not closing all the way. Chrystal Garcia seems to be in charge and at best seems to be inexperienced or incompetent and at worst is a liar and two-faced, often harassing residents via email only to flip-flop when confronted in person. New fees or restrictions seem to constantly appear and one can expect their rent to increase substantially when going to renew a lease. It really is too bad that my time here has been so adversely effected by the poor management because the location is great and the facilities are nice. That said, I can't wait to get away from here and never have to see Chrystal again!

Do not rent here! Worst staff ever. They won't ever help you solve anything. After several (believe me when I say several) burglaries we finally have police officers in the building. Not a safe place at all.

The pros: nice looking apartments, next to an HEB, 15min from the Galleria, dog park. The cons: management will not help you at all if you car is towed on the premises (expect to pay over $250 to get your car back.) management will NEVER answer the phone. Management basically doesn't have your back, and you're on your own with any problems you have. 3 months and all I've had countless messages go out about burglaries, break-ins, power outages, and towed cars.

Cheaply made complex and management is nonexistent. They are rarely around and do not pick up the phone. Also, when packages are delivered, 1) they're often left outside where anyone can take them and 2) you don't get notified that they've arrived. Also the parking garage gates are frequently left open, for anyone to come in.

Overpriced and cheaply made. Staff never returns calls or wants to deal with you after you've signed your lease. And if you get a good deal when you move in, don't be surprised when you're screwed over come renewal.