Tenant Reviews for 5880 INWOOD DR

RUN!!! Management here is terrible. Pros: Close to H?E?B CONS: 1. Management sucks. I put in a simple fix work order 2 weeks ago and called 3x and they did nothing about it. Each day is a new reason why they don’t have a maintence to come out. 2. Elevator is always broken. 3. No cleaning crew. There is always puke in the elevators and the property. 4. Dog gate is always broken. 5. Property doors are always broken. Anyone can get in. 6. They will literally lease the apartments to anyone. You hear drunk people running up and down the hallway. And drunk people trying to talk to me in the hallways. 7. They let aggressive dogs stay here that has bitten other dogs AND people. 8. No one ever cleans the dog park. Poop everywhere. RUN! They will lie and say there's new management and they will fix the issues but there has been no changes. Don't believe them!

This is one of the worst places, stinks so bad it should be condemned. Owners obviously invest nothing in keeping this place up to par the carpets need to be removed from the hallways because they are covered in dog hair and urine. Trash outside of every door adding to the smell. Just gross.

My car has been hit 3 times in the past year parked here. Residents have no regard for others. Management has no regard for you. Embarrassing, unprofessional. Roaches in APT. Unsafe, unsecure. 0 star.

Well.. what can I say that hasn’t already been said in the other reviews? I can second all of the other reviews telling you not to move there. Please, save your money. You worked hard for it. We just didn't see the money we pay making it a better community. Tate Tanglewood does not deserve your business. We lived there for 3 years. The location within the city is prime. It’s the Galleria. I like the hall carpeting, although it makes it difficult to see dog poo. It can be a beautiful building. COH is tearing up Fountain View for the next 5 years so be prepared for a one-lane, bumpy and congested ride to and from home every day. I don’t know if there’s someone living/working there that has an inside scoop, or if it’s the garage gate that’s always broken – side note.. they’ll fix the arm and the gate and like the very next day it’s broken. That’s the fault of a tenant. But then it takes weeks and weeks for it to be fixed.. only for it to be broken again – or if it’s a construction worker, because, you know, they don’t live there but have full access to the building, but there have been 4 times that I know of when I’ve seen cars on bricks in the garage. On. Bricks. And then the next day there’ll be a security guard posted outside all night. (???) Some of the doors don’t lock or don’t have handles. Maybe that’s why. Google “Tate Tanglewood auto theft”. There are no mirrors or cameras in the garage, so people fly around the tight corners at 15 mph. Hide ya wife. Hide ya kids. Of course, there’s dog poop in the halls and in the court yards. Every morning I would see mounds of poop all over the artificial turf. They say they control pet feces in unwanted areas from the DNA samples they obtain from residents upon move-in. Maybe they do collect, but they surely don’t confront residents about it because… it happens all the time. The times I’ve spoken with the sanitary workers, they’ve been very cordial. I wouldn’t blame the trash problem on them. That’s Tate Tanglewood’s lack of communication on their end between numerous changes in management. But the trash sitch can be ridic. From August to November of ’21, I got 17 emails about elevator malfunctions. They charge you for a courier service for packages because residents were unhappy with the time needed to wait to pick up packages from the storage room next to the leasing office. If you’re not quick about bringing your boxes inside, they walk away. I remember I got an email from a manager that said something like, “I’ve been made aware that the fire alarms have been going off in the middle of the night…” I just laughed. It lasted for weeks. They stopped vacuuming, wall touch-ups, sweeping the garage, cleaning the elevators and the little elevator lobbies, and other cosmetic and sanitation activities years ago. A staff member told my wife that if she didn’t pick up the newspaper by 9 or 10am(!), she would throw it away. She didn’t lie – she threw it away. If you work where people live, customer service should be paramount. I just can’t help but think, in today’s world, there are so many better ways to spend your money. And I’m sure there are many other establishments that would appreciate your presence far more than Tate Tanglewood. They didn’t even care when we told them we wouldn’t be renewing our lease. Almost like it was expected. Everything wasn’t horrible. But, my resolution this year is to help more people. So, here I am. 1.5 stars. Love.

ZERO STARS LISTEN TO REVIEWS DO NOT MOVE HERE. From the smoke alarms going off at 3 in the morning for WEEKS, to the trash not being collected and they might even charge you for leaving your trash out that they never picked up or to the drugs and cigarettes being left in my yard to the POOR management. Because just because it’s sparkly and shiny does NOT mean it’s gold and that is Tate at Tanglewood. DO NOT LIVE HERE. When I first moved in here in June in august I was already having issues with trash being thrown in my yard like cigarettes and drug bags. I went to report the findings to the front office on MORE than one occasion both the on site officer and Mario said they would “look into it.” And I NEVER heard from them again. About anything. I could see if I hadn’t just moved in a month prior and it was a simple light bulb replacement request but NO this is drugs and cigarettes being littered in my yard and no one is saying anything? I’m scared for my safety living here. I can not wait to move. DO NOT MOVE HERE.

Ever since Greystar took over management of the property we've been downhill. When COVID struck it was a given that the upkeep services would slow down, but now that pretty much everything has reopened, it seems management has forgotten that actual people live in that building. Although based on some behavior that might not be true for some tenants... The new manager is horrible: extremely rude and full of prejudice based on how I've seen her treat a fellow tenant that is gay, and some latinos. There's at least one instance of racist behavior coming from her: saying that black people that are living there are only there because of government assist. She also uses the site cops to harass tenants: some people are "asked" to prove they live there for doing nothing besides just being there. Besides my own experience I heard quite a few complaints on her behavior coming from friends and even random people I've started conversations with while having to take the stairs because the elevator is always down. BTW there is only one elevator to the 5th floor that breaks every time, and lasts weeks (last time it took 5 weeks) before it gets repaired. Once Greystar took management we stayed a week without getting trash removed from the 5th floor and when asked why one employee exclaimed in surprise: "is there a 5th floor?". Currently one of the garage elevators has been down for 2 weeks. A fellow tenant had his drawers gone through by maintenance/management for whatever reason and after that installed a doorbell camera that was removed by management! And they said they would only give it back to him once he moved out! This is beyond ridiculous. Talking about trash that's the biggest problem right now. It seems they don't hire people or don't pay enough to actually pick up trash from the garage and the hallways. The garage building has trash literally, and I mean literally at every part of every floor. I'm starting to feel ashamed of having visitors there. But nothing gets remotely close to the 4th floor. There has been a foul smell for months, that makes it nigh impossible to navigate through (there is no direct access to the 5th floor from the garage). There is something very wrong with that floor and the residents there for nothing to change. Somedays I think someone died in their apartment and the corpse is rotting. It's simply beyond absurd (and I'm a very reasonable person, this is not a Karen-esque freak out). People have been stashing stolen HEB carts in the garage and in the hallways, trash bins from the previous trash management company, and all kinds of random stuff. Management does nothing, sees nothing (no cameras in the hallways). The ice machine stopped working or was turned off in 2020 (understandable) but it hasn't been put back to work as of now, and it's the end of summer already - besides several notices to management to address. The gym has had a broken equipment for 3 or 4 months. The water fountain filter has been needing replacement for more than an year! Some doors are broken and cannot be opened (making us have to go around and enter the building through a different one) while others are completely open all times, allowing access to anyone. Just a few weeks ago a literal maniac that escaped a hospice entered the building and got into a tenant's apartment while searching for help to "fight the demons behind the walls". This tenant got into a fist fight with the guy and after knocking him down called the police and found several knives inside the guy's backpack as well as a journal with satanic symbols and confessions on how he killed his own mother and other people because the voices told him to... I really wish I was kidding or making this up, but it did happen... It got just beyond frustrating. I loved living here but now I'm probably not renewing my lease...

Terrible! The electricity and water goes out all the time and the staff is terrible. Every since Greystar took over it has been absolute hell and chaos 24/7. K9 search dogs, every day there’s a new issue. stay far away from here!

Before this new staff came in, it was actually fine. Personally since the new management came in I think everything has gone down the drain the upkeep is HORRIBLE I pay for a parking spot, and since they haven’t set anything up with a towing company I have no one to call when people keep parking in my parking space and no one has had an answer for me when I have gone down to the office to complain. Everyone just seems lost or tries to give you a stupid answer so you can just leave. The pool is GREEN and dirty half the time the parking garages are full of trash. It’s just not the same since this new management came in. It’s been a few months now and they STILL haven’t gotten it together.

PLEASE DO NOT RENT HERE!!!!! The staff is completely unprofessional. They never call you back and they don't answer emails. This is the worst apartment complex I've ever lived in. You can hear everything your neighbors are doing above you and when you try to call the office telling them about the issue, they could care less. I had to call three different times about a storage unit and of course I never got a call back. I HATE my lease isn't up till next year. I will defiantly be moving out and going to skyhouse.

Easy access to the Galleria, modern aesthetics, fantastic amenities and spacious modern floor plans . Clubhouse is my favorite with options for those that work remote .The pool is inside community so with no exterior access it’s really private for the residents . Kudos to a beautiful community